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Software Functionality Revealed in Detail
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 bpo vendors trends


Mega-Vendors Warming Up to the Cloud - Part 4
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with

bpo vendors trends  want. Business process outsourcing (BPO ): Focus on the company’s core competencies as building blocks in the company’s customers’ and supplier’ business processes. But these benefits do not come that easily and without the heavy-lifting of SOA management and governance . Thus, when the  Progress Sonic ESB  and Progress Actional  SOA governance offerings become fully SaaS-enabled like their OpenEdge counterpart, Progress Software hopes to have a “killer SOA trio.” The recent combined

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo vendors trends

Human Resources: To Outsource or Not to Outsource, That Is the Question


As human resource outsourcing (HRO) becomes an increasingly popular option for many HR organizations, they must inform themselves about the benefits and challenges outsourcing brings. Find out why outsourcing your HR activities may or may not be right for you.

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Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 1


My previous blog entry about procurement commandments in a down economy also made me think about whether there are different priorities for the chief procurement officer (CPO) during prosperous economic times. Or, how different are (or should be) the CPO’s strategies in good versus bad times? Well, the CPO’s fundamental objectives do not change: procure the physical goods and services needed by

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Vertical Solutions Inc.-All About Field Service: Part One


Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are

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Looking Beyond Cost Savings in PEO


Today’s outsourcing industry is expected to grow by 37 percent annually between 2007 and 2010. One growing specialization under IT outsourcing is product engineering outsourcing (PEO). While many IT companies have used PEO to realize significant cost savings along with increased quality and reliability, some companies have experienced negative results. Lean about common PEO pitfalls and how you can avoid them.

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IT Services/ BPO/ Technologies


MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and Pune, India offer English language support in an ISO 9001 certified environment. They also provide Spanish language solutions through their Tijuana, Mexico contact center facility. Mphasis Technologies mission is to provide services and solutions to organizations in the fields of research and development (R&D) and product development. Their offerings span nine industries and sciences of mobile, networking and telecom, industrial automation, computing platforms, automotive-telematics, consumer electronics, healthcare, life sciences, and radio frequency identification (RFID). They deliver their services through their "Technology Rental Lab" concept.  

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Shortlisting EAM Vendors: A How-to Guide


TEC analyst Alex Hankewicz was positively purring after his certification of the IFS Applications EAM functionality a couple of weeks ago, thanks to what he called its comprehensive functionality and well thought-out and scalable architecture. He’s not normally very effusive, so when he described it as “one of the best I’ve seen,” I thought it was time to offer readers a walkthrough of TEC’s

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Current E-business Trends


E-business is more than a smart Web presence or a slick, flash-driven shopping cart. But thanks to astounding hype-over-Internet, droves of large and medium enterprises were woefully late in realizing the need for a sensible strategy deployment. By now, however, they have realized that e-business initiatives have to cohere strongly with overall business strategy. Yes, right, sounds good, but how?

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Top 10 Supply Chain Technology Trends


You can’t pick up a business or IT magazine today without seeing numerous articles about the growth of mobile and wireless technologies. Why are these technologies so trendy? The answer is simple: developments in mobile computing, wireless communication, bar codes, and other data collection and communications technologies help businesses extend visibility and control over the operations that really matter to them.

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What Can Pure CPQ Vendors Do Now?


For a few years now, pundits have opined that the quote-to-order (Q2O)/configure, price, quote (CPQ) realm is not sustainable as a standalone enterprise software category. Lo and behold, in the course of recent months several leading CPQ vendors have been acquired. The recent absorption of CPQ capabilities by multiple providers of enterprise resource planning (ERP) and other adjacent enterprise

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What's in a Name for Supply Chain Vendors?


Paragon Management Systems, now Adexa, is the latest niche supply chain management vendor to re-christen itself in the last seven months. Since July, four small vendors have assumed new names and personas to better differentiate their offerings in the marketplace.

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