X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 bpo work


NetSuite Plays BPO
NetSuite announced the launch of the NetSuite BPO Partner Program, designed for partners who provide business process outsourcing (BPO) or business process as a

bpo work  The program also gives BPO partners access to the NetSuite SuiteCloud development platform, to tailor NetSuite to client-specific needs and/or extend NetSuite to meet industry-specific needs. For a long time, NetSuite was staying away from platform as a service (PaaS) and app store ventures. In contrast to salesforce.com ’s Salesforce1 platform and AppExchange marketplace, where it’s about quantity, NetSuite has been more selective about which partners it wants to work with. A growing number of

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

Start Now

Documents related to » bpo work

Outsourcing Best Practices


It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large corporations with deep pockets, offshore outsourcing is now accepted as a natural phenomenon of business strategy for even the smallest of companies. Learn 10 best practices that can help you manage your next product engineering outsourcing (PEO) project.

bpo work   Read More

Who Benefits from Outsourcing?


While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

bpo work   Read More

Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

bpo work   Read More

Nearshoring: Looking Closer to Home


Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong customer focus or regulations-driven reporting element, could benefit from nearshoring. Nearshoring involves outsourcing work to companies with the economic benefits of an offshore location, but a closer cultural, linguistic, and geographic fit with the user organisation.

bpo work   Read More

Logility Works with AdapChain to Accelerate Supply Chain and Enterprise Integration


Logility recently announced the culmination of work they have been doing with supply chain consultant AdapChain to simplify the SCM to ERP integration process. AdapChain and Logility have developed templates designed to accelerate the integration of Logility Voyager to major ERP systems, with specific integrations created for SAP, Oracle, and Infor. Logility and AdapChain, a certified SAP

bpo work   Read More

Selecting and Keeping Warehouse Personnel


Our question is: the traditional hiring methodology does not work so why do we continue to use it with one of our most important processes in the organization? We have to change our mindset and begin by focusing more on what a person needs to do, rather than what they have.

bpo work   Read More

Assessing the Role of IT and Enterprise Software in BPO


IT plays a critical role in any business process outsourcing (BPO) effort—it’s the backbone that supports the transactional operations of outsourced business processes, as well as analysis, tracking, and quality control efforts. Given the importance of IT, organizations pursuing BPO must ensure that they take the time to adequately assess their skills and IT options—before committing to a service provider.

bpo work   Read More

Making the Team Work


Early in the campaign, the important thing is to get all your team members on the same page, share available knowledge, and plan ways to gather other required information. The first few meetings should be formal, with a printed agenda, including clear goals and time constraints. This process, of course, is called "discovery."

bpo work   Read More

ERP at the Speed of Light: Making Rapid Implementation Work for You


Users implementing enterprise resource planning (ERP) software for the first time are often intimidated by the time and cost, and want to accelerate the go-live date. Acceleration, when done with the right implementation strategy and tools, can be of tremendous benefit, including reduced costs and increased return on investment (ROI). But for some, the question is: to accelerate or not to accelerate? Learn more.

bpo work   Read More

KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

bpo work   Read More