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Is Web Success Necessary for CEO Survival?
The CEO of Cahners Business Information, a publisher of Business to Business information with designs on creating an Internet publishing empire, steps down. The

bruce robertson  reported that Cahners' CEO Bruce Barnet, along with at least two senior executives, was resigning. It is believed that Barnet was forced out by the parent company, Reed Elsevier, which has had its own financial problems in recent years. There is concern within the company that more high-level departures are coming. One insider called it an executive bloodbath that's not over yet, and just one week later the company's CTO announced his own resignation. Market Impact What makes this an interesting issue Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » bruce robertson


Can Lilly Software Get More VISUAL?
Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its strong offerings and efficient

bruce robertson  lilly software,lilly software associates,supply chain,visual manufacturing software,3pl software,shop floor control software,wms software,infor visual,job shop scheduling software,erp visual,infor erp software,mrp software,warehouse software,shop floor control,book inventory software Read More...
Bruce Foods Corporation
Bruce Foods, a manufacturer of vegetable food products, needed to find an all-in-one ERP/WMS system. Learn why the company selected JustFoodERP.

bruce robertson  Foods Corporation Bruce Foods, a manufacturer of vegetable food products, needed to find an all-in-one ERP/WMS system. Learn why the company selected JustFoodERP. Read More...
PeopleSoft: No More a Humble Kid From a Rough Neighborhood?
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a

bruce robertson  like Nicolas Cage or Bruce Willis? Nevertheless, all of them may still be eligible for Oscar nomination playing the roles that completely suit them. Therefore, PeopleSoft should rather focus on delivering PeopleSoft 8 on time, adhering to stringent training of its sales and customer support forces, and on preempting any dissatisfaction of early adopters and subsequent bad publicity. To that end, we approve the company's move to radically improve its customer service & support. The ERP market has Read More...
Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

bruce robertson  with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm. Listen to the entire 13:47 minute podcast by downloading the file, or save for later playback. This podcast examines the following questions: What is the major direction in CRM right now? How is the trend toward social networks changing the relationship between businesses and their customers? What should businesses be doing to capitalize on this change? What is myCRMcareer.com, and what does it offer CRM professionals? Read More...
How Can IT Help Competitiveness These Bleak Days? - Part 1
A week before this past Thanksgiving holiday (US), I was invited by a long-term analyst relationship contact at SAP to listen to (via multimedia streaming) a

bruce robertson  during difficult economic times. Bruce Richardson, the Chief Research Officer of AMR Research , moderated the event. The star-studded and well-rounded panel also included: Leo Apotheker, co-chief executive officer (CEO) of SAP; A secretary of administration for a large public sector SAP customer; A chief information officer (CIO) of a healthcare SAP customer representing the small-to-medium business (SMB) market; and Andrew McAfee, the Harvard Business School (HBS) professor who reportedly coined Read More...
The Undying Users’ Quest for Exploring and Discovering Info - Part 3
Part 1 of this blog series depicted the differences and some subtle similarities between the well-established enterprise applications giant SAP and up-and

bruce robertson  cost.  In his article, Bruce Richardson of AMR Research  also thinks it wouldn’t be too hard to imagine businesspeople deploying the tool to instantly calculate customer profitability by product or region, compare forecasts to actual results, or argue for or against various stock-keeping unit (SKU) rationalization proposals based on data  (rather than instinct). In fact, SAP pointedly asked the customers during the lunch event whether they have conducted any preliminary  return on investment (ROI ) Read More...
Retailers, Consumers, and the Recession: Weathering the Storm
The latest economic crisis has retailers of all sizes closing their doors. On the flip side, consumers are tightening their pocketbooks due to layoffs and lack

bruce robertson  in which the author, Bruce Culbert, talks about the importance of listening—and learning—from your customer. By understanding what their customers want, retailers can improve on product quality, customer service, and more. Social networking and Web-site feedback are just some of the techniques retailers are using to drive consumer traffic. Without this channel, many retailers would probably be reporting much lower annual revenues than they are. What Have Consumers Learned? From a consumer Read More...
Announcing Agilisys (Formerly SCT’s Process Manufacturing & Distribution Business) - Finally Fully Focused On Process Manufacturing
The new independent company will certainly benefit from having control of its own financial destiny, being able to make decisions based upon its own needs and

bruce robertson  the new company. Karl Bruce, CIO at Horizon Organic (www.horizonorganic.com) reflects the sentiments of the customer base, We are very positive about the future of Agilisys and their ability to continue to provide us with the products and support we have become accustomed to. We feel the forming of Agilisys is a good move for us and other Agilisys customers. Financial Future Agilisys is now a private company resulting from the buy out from SCT by a group of private investors. Since it is a private Read More...
Peoplefluent Releases New Version of Social HCM Software Platform
Peoplefluent announced a new version of its Social HCM Software Platform. The release aims to bring a better picture of the organization to human resources (HR)

bruce robertson  providing improved analytics capabilities. Neal Bruce, vice president of product management at Peoplefluent, says, “With customer needs at the forefront, Peoplefluent carefully plans each new enhancement to build upon product integration as we further break down silos that inhibit cohesive, collaborative talent management.” To achieve these goals Peoplefluent provides better integration between the Social HCM Software Platform and Peoplefluent Learning and Peoplefluent Aquire Workforce Planning Read More...
Infor Gains Financials Elite Club Status
What’s new at Infor? Besides the blockbuster acquisitions of late, the leading provider of business applications has continued to release innovative products

bruce robertson  Infor’s Chief Strategy Officer Bruce Richardson’s blog post ). In addition, Infor has been simplifying interoperability and cross-application services via the Infor ION technology framework (see related blog post on the TEC Blog ). In March 2011, Infor FMS SunSystems Enterprise V6.1 was launched, with support for Workspace UI and laying the foundations for ION support (to follow with Feature Pack 1 [FP1]).   Bolstered by Infor PM and Extended Business Solutions Infor FMS SunSystems Enterprise has Read More...
Baan Yet Another ERP Vendor to Find a Sanctuary Under Invensys’ Wing
On June 1, languishing Dutch ERP vendor The Baan Company finally found a 'knight in shining armor'. British automation equipment maker Invensys has agreed to

bruce robertson  will be managed by Bruce Henderson, currently the division Chief Executive of Intelligent Automation at Invensys, with Laurens Van der Tang, currently Executive Vice President, Research and Development at Baan becoming President of Baan upon closing. Baan will continue operating under the Baan name and will continue to compete in the open market with the full range of Baan products. Barneveld, in the Netherlands, will remain the headquarters of Baan. The headquarters of ISS will be Herndon, Virginia in Read More...
Infor24: Demystifying Infor’s Cloud Strategy - Part 1
Anyone that is still vociferously doubting and denying the future of cloud computing and its near-mainstream nature will sound as strange and nutty as some

bruce robertson  blog posts from Infor’s Bruce Richardson  and  Ventana Research ’s Mark Smith . Part 2 of this blog series will provide a deeper analysis of Infor24, present some opposing views, and conclude with a question and answer (Q&A) session with Infor’s executives. In the meantime, what are your views, comments, opinions, etc. about Infor24 and the company’s recently revised product strategy? In general, do you think that Infor’s endorsement of the Windows Azure Platform indicates broader PaaS Read More...
How 3Com, Became 1Com
3Com is getting out of it’s no-growth modem and high-end networking businesses. It’s already spun off the high-growth Palm unit. What will be left?

bruce robertson  remains high. 3Com's COO Bruce Claflin spent some time reviewing the results of 39 focus groups. Consumers believe that 3Com does a good job at shielding them from network complexity, and helping them get connected. How about purchasing? 3Com should use its capital base to enhance and extend its direct sales channels, and look for some preferred placement on collaborative direct sales PC sites, such as Dell. (At press time, Dell was featuring networking products from Intel, Proxim, D-Link, and Netgear. Read More...
Surf's Up at Akamai
Akamai has unveiled a killer IPO in a mere 14 months. Its innovative product called FreeFlow delivers website content at stellar speeds. Will it be able to

bruce robertson  Karger of MIT and Bruce Maggs of Carnegie Mellon, the content delivery mavens entered the project into MIT's $50K Entrepreneur Competition. The original team joined forces with internet veterans Paul Sagan (former President of Time Inc. New Media) as COO, and George Conrades (former President of GTE Internetworking) as CEO, and formally launched Akamai's website in April of '99. Without relying on centralized servers, Akamai's FreeFlow service delivers content from strategic Internet locations, allowing Read More...

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