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Abstract: Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six
key elements that can help distinguish your organization’s product or service from your competitors. By applying these
key elements, you can
unlock the lifetime value of your customers and build an outstanding referral platform for future growth.
PubDate: 5/10/2007 3:24:00 PM
Abstract: In a climate of economic crisis, federal and state governments are examining ways to evolve the health care system. One way is to adopt an electronic health record (EHR) system. A bill is in effect in the state of Massachusetts to facilitate EHR implementation in all doctors’ offices and hospitals by 2015. To find out how the EHR bill will affect administrative procedures and practices statewide, read this doctor’s guide.
Abstract: Key Performance Indicators (KPIs) represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of the organization (source: "Key Performance Indicators [KPIs]: Developing, Implementing,and Using Winning KPIs", by David Parmenter).
Abstract: With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure, and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to your bottom line is essential. But with over 150 KPIs available, where do you start? Discover how these few small key improvements can help your service business performance.
Abstract: Find out how to develop a successful eim strategy in the white paper eim: strategy, best practices, and technologies on your path to success.
Keywords: unlock power data management, unlock, power, data, management, power data management, unlock data management, unlock power management, unlock power data.
Abstract: Distributors increasingly play a value-added role in the supply chain. To remain competitive, they must rapidly react to the slightest changes in demand. But current forecasting techniques and the tools most distributors use don’t allow the needed long-term visibility. Discover how new solutions for demand planning can address the challenges of forecasting, and reduce obsolescence and the cost of inventory investment.
Abstract: US companies spend approximately $300 billion (USD) annually on asset maintenance and operations, with 80 percent going to fixing asset failures. This situation can now be drastically improved with the advent of enterprise asset management (EAM) solutions that incorporate closed-loop diagnostics. This best-of-breed maintenance functionality extends the boundaries of traditional software by providing specialized failure analysis features that are fully integrated with core business processes. This paper examines how EAM solutions can support closed-loop diagnostics to provide a number of significant benefits.
Abstract: Find out in the white paper,
unlock the hidden it opportunities in troubled economic times.
Keywords: infrastructure.
Abstract: Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and provider.
Abstract: Emerging technologies promise the possibility of big benefits. But real success comes only when a technology’s strengths outweigh its limitations. In the field of learning management, this often means user support must be among the solution’s strengths if it is to thrive. Discover how users have influenced today’s top five e-learning learning trends, and how you can use them to unlock your organization’s full potential.
Abstract: What can user-driven applications like Morello and Microsoft’s Office SharePoint (MOSS) 2007 do to help your web content management strategy? By combining the two, users can develop web applications and collaborative workspaces themselves rather than acquiring IT development input. In doing so, they unlock the silos of working practices and content stores, and add significant value to the web content management strategy.
Abstract: Business networks have come to the fore in the past decade, as the power of customers and consumers has increased relative to the manufacturers and retailers that serve them. These networks enable these companies to deliver faster innovation to customers at lower costs by sharing investment, assets, and ideas. Find out how information technology and communication (ITC) systems can help you unlock new market opportunities.
Abstract: There is a better way, and you can learn about it in the white paper sales and operations planning: the
key to continuous demand satisfaction.
Keywords: sales operations planning key demand satisfaction, sales, operations, planning, key, demand, satisfaction, operations planning key demand satisfaction, sales planning key demand satisfaction, sales operations key demand satisfaction, sales operations planning demand satisfaction.
Abstract: In today’s changing, competitive world, companies must adopt a continuous improvement methodology to support sustainable and profitable business models. Processes must be seen as a lever for analyzing and optimizing the way firms works. Before you initiate any project involving process automation and management, discover five key points that can help you make continuous improvements in the life cycles of your processes.
Abstract: Many marketers are continuing to improve subscriber engagement levels in their e-mail campaigns. But sending more e-mail doesn’t necessarily drive more revenue in the long run. Sending more relevant e-mail does. Learn about nine key strategies for e-mail marketing success, including best practices for reactivation techniques, automatic message-based e-mail, and the all-important preference center for your subscribers.
Abstract: In the past, training was seen as a preventive action or default activity. Then learning came into the forefront as a proactive initiative that was more strongly linked to enhancing performance. This radical change from training to learning has created a new awareness of measurement that chief executive officers (CEO) need to take note of. Discover the 7 key learning indicators that can get you started on the right path.
Abstract: In business, planning plays a fundamental role in analyzing and forecasting key financial data. While forecasting future events is one benefit of planning, it can also be used to achieve a series of objectives, including regulatory compliance. In order to achieve these objectives, companies should consider implementing a unified customer performance management (CPM) solution—one that takes compliance into consideration.
Abstract: The days of storage area networks (SANs) built with hubs and based on private, arbitrated loops are gone. Today’s fully public switches—which include a variety of switch features—make managing large SANs a lot easier. The key to a flexible SAN is the switch’s ability to create zones, which allows the SAN to be partitioned into various groupings and enables SAN managers to allocate storage where it makes the most sense.
Abstract: Technology and process upgrades at forward-thinking companies confirm supply chain excellence as a more widely accepted element of overall business strategy. To remain successful, companies need organization-wide buy-in to supply chain excellence, with key trends in mind: demand planning as an imperative; globalization; increased competition and price pressures; outsourcing; shortened and more complex product life cycles; and collaboration between stakeholders.