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Interview with Karl Fogel of Subversion and CollabNet
Karl Fogel is a founding developer of the Subversion project and is employed by CollabNet. In the following interview, Karl covers key social aspects of

bug tracker  Because people find a bug in your code and they want to go fix it, but if they get stopped five minutes into that process by something that looks like it's going to take a lot of investment, then they'll just give up and go do something else. It's easier to live with the bug. Would you say that's one of the goals in developing—well a lot of what I see on tigris.org is facilitating that ease. Yeah, obviously the project infrastructure can't solve all of the problems. For example, you can run your Read More...
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » bug tracker


Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)
According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment.

bug tracker  desk solution with a bug tracking solution so that the customer service and development teams (and others such as quality assurance [QA], executives/management, etc.) use a common tool to create better products and happier customers. Used correctly, TeamSupport can break down the all-to-common chasms in software companies and allow them to support their customers more effectively. For more details, one can peruse the product’s frequently asked questions (FAQ) page here and some representative screen Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

bug tracker  core code still need bug fixes and enhancements. Enterprises must ascertain how they will provide for these needs. Some companies may decide to go it alone, meaning they will use internal resources to provide for their needs. While this option can be successful for some companies, the risk here becomes one of potentially losing the few rare IT people who understand the software. Often, IT professionals prefer to work on the newer and cool technology than to support older technology, and companies Read More...
Alice (or Allen) in MobileLand
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices

bug tracker  (or Allen) in MobileLand There are a few things in life that every generation values—family, a sense of security, justice—and owning a cell phone. In fact, that sense of security that we all value ties directly into our cell phone ownership. Don't think so? Tell me, how you would feel if you lost your cell phone? I rest my case. The cell phone is no longer just a phone, however. It is now a mobile device that not only makes phone calls or sends and receives text messages from your family or your Read More...
How Great Is Great Plains' Manufacturing Offering (Did Somebody Say Microsoft)?
Great Plains informed us during its Convergence 2001 annual user conference about its initial strides into the discrete manufacturing market. The following is

bug tracker  is to deliver bulletproof, bug free new generally available (GA) product releases, based on stringent product functionality and performance testing. That has not traditionally been the rule for most bigger applications vendors, whose new releases are often bug ridden. The market where Great Plains is competing is quite unforgiving to these kinds of flaws, possibly more so than with the vendor candidly admitting the missing functionality. What should also bode well for the campaign is Great Plains' Read More...
Manugistics Lays Groundwork For Talus Integration
This $152 million SCM vendor should make e-commerce the focus of its integration effort.

bug tracker  to incorporate feedback and bug fixes to the final product. It is unlikely that a stable, integrated solution will be generally available before the third quarter of calendar 2001. Read More...
EAI - The 'Crazy Glue' of Business Applications
When companies create or change trading relationships or when they swap out business application systems, information systems professionals are required to

bug tracker  upgraded to fix a bug and promotion transport services on another server refused to interact with the incompatible version. Management Product employs a repository of all metadata and an intuitive graphical user interface for configuration programming. Product provides a graphical user interface for configuration programming and to assist with message flow tracing during debug actions. It was discovered that ease of configuration was not complemented with a similar facility for tracing and Read More...
SAP Learns The Ropes Of Fashion/Outfitting
With a heavy heart, in 1999, SAP had to go back to the drawing board, to do a thorough redesign of its erstwhile ill-reputed Apparel & Footwear Solution (AFS

bug tracker  hold because of numerous bugs, CIOs cried foul in the trade press about failed implementations, system integration partners froze their implementations, and hints of lawsuits amounted. So severe were the problems at first few guinea pigs' companies, including The Warnaco Group Inc. , NY and Sara Lee Corporation 's hosiery unit in Winston-Salem, NC, dropped AFS projects in 1999. Consequently, in mid-1999, the product was removed from the market and sent back to Germany for R&D rethinking and repairs, Read More...
Great Plains’ Latest Product Offering &; Ready to Stampede the SME Market?
Great Plains announced during its Stampede 2000 annual partner meeting significant extensions to its product offering. The following is our view of Great Plains

bug tracker  success) to deliver bulletproof, bug free new generally available (GA) product releases, based on extensive and stringent product testing. That has not traditionally been the rule for most Tier 1 and Tier 2 applications vendors, whose new releases are often bug ridden. We favorably regard the company's recent e-business initiatives, which are in tune with the market trends and its customers' requirements. Moreover, while Great Plains has long been cognizant of the Internet revolution and delivered its Read More...
Will Sun Burn Linux with
Sun Microsystems has eliminated licensing fees for Solaris 8 and its source code.

bug tracker  requires developers to return bug fixes to Sun, maintain compatibility, and pay fees to Sun when they ship binaries based on Sun source code. It is unclear how Sun has resolved its intellectual property issues. But that is not stopping the company from working to get on the good side of the open-source community. Market Impact We can not tell whom Sun considers a better target (or bigger problem), Windows or Linux. This is the second free announcement from it in four months, indicating it has shifted Read More...
RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

bug tracker  that are providing support, bug fixes, new versions, and services to their customers. WebFirst is an option to CustomerFirst that allows both employees and customers access to information about the status of open incidents or report new incidents through a Web browser access. WebFirst uses WebEngine DBTM technology from WebXI, Inc. to provide a connection between the Web server and the DBMS. From WebFirst , customers can display a list of their open incidents and those closed in the past 30 days, submit Read More...
Yet another Case for Industry-Specific Solutions
Technology is changing at a breakneck pace, and is there anyone out there who will debate me on that issue? The undeniable evidence that I am getting old is

bug tracker  another Case for Industry-Specific Solutions Technology is changing at a breakneck pace, and is there anyone out there who will debate me on that issue? The undeniable evidence that I am getting old is the fact that I got my engineering degree in the late 1980s. Imagine how much easier my studies would have been then had only the Internet,  word processors , Wikipedia ,  presentation software ,  multimedia  products, etc., been available? The other day I saw a TV commercial where an oblivious Read More...
Stalled Oracle Fumbling For A Jump-Start Kit Part 3: Market Impact
Oracle remains a true IT powerhouse with fingers in many pies other than databases, such as application servers, and development tools, which ranks it as an

bug tracker  an enormous number of bug fixes released so far), and problems with product service & support, muddled pricing models, and not very feasible integration to other products. Indeed, Oracle's third quarter sales and net income are down compared to the previous quarter, in contrast to many rivals (e.g., SAP , Siebel , PeopleSoft, J.D. Edwards , Baan , Manugistics , Intentia , IFS , etc.) that have not only stemmed sequential declines in sales (if they had it at all), but are also anticipating a more Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)
The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current

bug tracker  money and the cloud bug, start over.” But even for those who get the drift and want to start from scratch, unfortunately there is no magic bullet yet, just a long and painful learning curve. The good-old (and daunting) “Build vs. Buy” cost analyses apply at every step, from deciding on the solution’s expertise (functional footprint), architecture, plumbing tools, hosting mode, platforms, etc. Even when all these decisions have been made and the SaaS product is delivered, then come the serious Read More...
ROI Systems Catching Up With e-Commerce
ROI Systems continues with its practice of cautious new technology adoption. On October 10, it announced the offering of XML-based EDI for its customers.

bug tracker  ensure an easy and bug free migration path when introducing new technology and/or product releases. Very impressive is the fact that all its customers are running on the latest product version release. Offering XML-based EDI to its customers is in tune with ROI's basic approach to introduce only tried-and-true necessary new technologies. Also, its recent alliance with Agile Software, a vendor of collaborative manufacturing commerce solutions, is another move in ROI's quest to prudently continue expanding Read More...

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