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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Ultimate Software
Ultimate Software delivers cloud-based human capital management (HCM) solutions that help businesses personalize talent acquisition, simplify payroll

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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American Car Makers and Bad Management


In the news, and in a few publications, the Detroit (US) car makers have been blamed for "bad management." I would like to clarify that definition and ask your opinion. But first, my thoughts… An obligation of a business is to respond to customer demands. American customers demanded large SUVs, and gadgets for it that made the SUV a home away from home. What drove SUV sales is the

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Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

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Build versus Buy - A Long Term Decision


With the software industry offering greater options and depth of function , we do not hear the idea of a company building their own software very often, but the option is still discussed and is valid in some situations. When it is discussed, the enterprise often fails in fully evaluating the entire array of plus and minus points.

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An Evaluation of Build versus Buy for Portal Solutions


Portals are becoming integral to innovation for many organizations. From content aggregation portals to sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline processes, enable new delivery models, and provide IT with a powerful platform for application development. Get a total cost of ownership (TCO) comparison of different portal solutions.

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Web-scale IT for the Enterprise: the Journey to Modernization


Web-scale principles, architecture, and technologies have helped some of the largest web companies and cloud service providers to build highly successful hyperscale data centers. Enterprises are taking notice. They face challenges, as well as shortcomings in their traditional IT infrastructures, as they compete with public cloud providers and try to respond to user demands. To compete effectively, businesses need to learn lessons from the hyperscale data centers and public cloud providers, and rethink the way they operate.

This report details the fundamentals of web-scale IT and how its principles can be used within enterprise IT. Key topics include principles and design of web-scale, the merging of computing and storage, and turnkey enterprise solutions.

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SWOT Assessment: SugarCRM


The latest release of SugarCRM’s flagship product provides new tools to build customer relationships. Read an in-depth analysis of SugarCRM’s aiming to help companies execute their customer-facing initiatives.

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Adexa Collaborative Sales, Inventory, and Operations Planner


Business plans need to be built on a foundation of solid intelligence: knowing what’s coming means you can plan responses proactively. Thus, in order to build a solid sales and operations plan, constraints through the entire supply chain need to be considered. Improving operational efficiency requires that you have the right inventory, in the right quantity, at the right time.

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Commerce One and Adexa Build Castles in the Air


Leading e-commerce vendor Commerce One recently announced an alliance with B2B collaboration vendor Adexa. Though in its early stages, the alliance has strong incentives on its side that may well bring success.

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Will Max Get Mad When He Surfs Your Website?


WebCriteria announced that it has launched a new study of user interaction with Websites. As with previous studies, the results will be used to build a software model of a surfer (named Max) and integrated into products that help assess the quality of a real surfer’s experience.

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VisionPlex Empowers Plex Online Users to Customize System Design and Functions


Most software systems have limited capability to customize screens, integrate local business terms, build specific data fields, or create unique reports. Not so with VisionPlex. Plex Online uses innovative VisionPlex technology to bring users the ability to customize screens and functions, design new ones, link screens together and create their own toolbars—all with no programming. See how this technology empowers users.

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