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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 builders quotes samples


Toll Chemicals Manufacturer Selects DEACOM ERP
Holly Oak Chemical Inc. recently selected the DEACOM enterprise resource planning (ERP) system to streamline its multifaceted custom toll manufacturing

builders quotes samples  industry watch, chemical manufacturing, erp, toll manufacturing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Case Study: Bio-Reference


Bio-Reference Laboratories, Inc. provides clinical testing and laboratory services for physicians offices, processing 35,000 medical specimens every day. The company relies on a high-performance network that supports various hardware and software applications used in lab science, where a network delay of just a few seconds can have a big impact on the processing of critical medical tests, and network issues and outages can lead to concerns with test validity and the compromise of medical samples. Thus quickly identifying if a problem with the network or an application is critical, and vital to ensuring efficiency and accuracy at Bio-Reference Laboratories.

Bio-Reference deployed Visual TruView from Fluke Networks and realized an immediate reduction in the time required to identify application and network performance problems. With real-time visibility into the network, Bio-Reference staff can quickly respond to any issues. Read more in this detailed case study from Fluke Networks.

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The Basics of Quote-to-order Systems


Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what customers want so that they can configure, produce, and deliver products and services faster and more cost-effectively.

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Hosting Horrors!


What you should ask before committing to a Web Hosting Company...

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Newton County Selects Financials and HR System


Newton County’s local newspaper meticulously recites all the issues the county is currently experiencing and describes the range of business processes that it aims to simplify and alleviate with a new financials and human resources (HR) system. Newton County (Georgia) decided to replace its archaic financial system with a modern application; the Board of Commissioners has approved the purchase

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TradeStone Software STARS 2013: Retail Rocks! Part 2


Part 1 recapped TradeStone Software's user conference, STARS 2013. TradeStone’s Core Capabilities TradeStone Software’s bread-and-butter capabilities continue to be sourcing, supplier management (including quality testing, inspections, and social, legal, and compliance-based supplier performance as exemplified in Guitar Center’s case study), and order management, which includes global trade

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Exact Offers Exact Online JobBOSS, Cloud ERP for SMBs


Exact, a provider of software solutions for small and medium-sized businesses (SMBs), introduced Exact Online JobBOSS. Exact Online JobBOSS has a different software platform and user interface (UI), but its functionality is similar to that of its on-premises sibling.

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Survey of SMB Manufacturers: Results Show ERP Contributes to Success


Sage North America today announced the results of a snapshot survey of small to medium business (SMB) manufacturers on the general health of their businesses and use of their enterprise resource planning (ERP) system. Check out Sage's infographic. In sum, SMB manufacturers have added jobs, are more optimistic than not about the economy, and believe that their ERP system has helped serve

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Getting an Update from BigMachines at Dreamforce 2010


Many recent TEC articles have talked about quote-to-order (Q2O) or configure, price, quote (CPQ) solutions that facilitate business-to-consumer (B2C) and business-to-business (B2B) sales, thus helping companies sell more products and services faster. A number of thriving vendors provide on-demand product configurator, pricing and quoting, proposal generator, and B2B

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Extending Quality's Reach to Manage Quality in the Supply Chain


Quality does not start at the receiving dock and end at the shipping dock. The focus on the supply chain demands that the quality department be involved from the beginning to the end of the supply chain.

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PROMYS


PROMYS PSA includes modules for - CRM, opportunities, and quoting; - order fulfillment, purchasing, inventory, and invoicing; - project management, project assignments, time sheets and expenses; - service management, help desk, and support contracts; and - customer and subcontractor self-service portals. PROMYS service management functionality helps answer questions such as: - Why aren’t my field resources more billable? - Which active projects are in trouble against their cost budget? - Are my service contracts profitable? - Have I billed for everything and accounted for all costs? - Are we maximizing revenue and margin on all sales opportunities? PROMYS provides functionality for - help desk trouble tickets, color coding, and escalations; - resource calendar visibility into all resources and current availability; - automatic work order notifications and integration with Outlook calendars; - customer self-service portal, - resource forecasting by specific skill set and certifications; - tracking for service contacts, service levels, customer serial numbers, and third-party service agreements; and - tracking for labor utilization to reduce un-billable hours. As part of the PROMYS enterprise business software suite, the PROMYS CRM module links seamlessly with the order fulfillment, project management, service management, and help desk modules to track customer quotes, projects, assets, change orders, return material authorizations (RMAs), and returns affecting equipment under service contract. PROMYS also keeps track of block time accrual accounts, invoicing, and service contract renewal. More than effective PSA software, PROMYS provides the Web-based PSA functionality service organizations need to forecast resources effectively, deliver projects on time and on budget, respond quickly to customer service issues, and maximize service contract profitability.    

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