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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
 

 building a house


Building a Business Case for Enterprise Spyware Protection
It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and

building a house  Software Resources Related to Building a Business Case for Enterprise Spyware Protection : Business case (Wikipedia) Spyware (Wikipedia) Building a Business Case for Enterprise Spyware Protection Spyware Protection is also known as : Spyware Adware Protection , Spyware Protection Download , Spyware Protection Freeware , Spyware Protection Plus , Spyware Protection Program , Spyware Protection Removal , Spyware Protection Reviews , Spyware Protection Solution , Spyware Protection Software , Spyware

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...

Documents related to » building a house

Building Your Business Case for Best-practice IT Services Delivery


Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts.

building a house  Your Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

building a house  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More

What You Should Know Before Selecting a WMS


Before an important game, you create a game plan. Before you start building a house, you have a blueprint. And before you start looking at a warehouse management system (WMS), you must define how you want your warehouse to be organized and function. This article looks at basic warehouse strategies that need to be understood to ensure that the WMS software effectively and efficiently supports the activities of the warehouse, now and in the future. This is not to say that you will not consider the best practices of the new

building a house  You Should Know Before Selecting a WMS Introduction As with any software selection process, you must establish a basic framework in which you want to operate before you start to look at package solutions. This is particularly true in evaluating a warehouse management system (WMS). Knowing how you want your warehouse to be organized and operate will assist you in selecting the most appropriate software package and what procedural changes you might need to make. In this article we examine the basic Read More

CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

building a house  industries, have focused on building a high-performing supply chain with highly flexible, fully-integrated, multitiered networks. Now it's time for organizations across industries to engage in similar endeavors to intensify collaboration with both sales and service partners in order to improve the demand and support chains, drive more revenue through indirect channels, and reduce channel costs. This requires consistently identifying and targeting the right partners that can provide complementary Read More

Will a Tool Manufacturer and a Supply Chain Software Vendor "Click" in Matrimony?


The merger of traditional brick-and-mortar manufacturer Illinois Tool Works with Internet-based Click Commerce is puzzling, but has some method to the madness. Only time will tell how easily and tightly their tools will "click" with each other.

building a house  a Tool Manufacturer and a Supply Chain Software Vendor Click in Matrimony? Event Summary Mergers and acquisitions ( M&As) in the enterprise applications arena are certainly not uncommon. In fact, when a single day goes by without an intra-market acquisition announcement, a market observer might even start feeling out of sorts. Neither it is uncommon to hear about manufacturers of, say, automotive parts, construction supplies, or food service equipment acquiring an enterprise system's software license Read More

Computer Associates Jasmineii - When Is A Portal Not Just A Portal?


Computer Associates International, Inc. has announced the availability of Jasmineii Portal 3.0, the latest version of its portal technology. The product also functions as a front-end to the complete Jasmineii architecture, which is a fairly complete Application Integration framework. Why don't customers know CA does Application Integration? CA is still working on that one.

building a house  Associates Jasmineii - When Is A Portal Not Just A Portal? Computer Associates Jasmine ii -When Is A Portal Not Just A Portal? M. Reed - May 18, 2001 Event Summary This article discusses the new release of CA's portal technology, but goes on to explore the deeper implications of what is actually contained in the product. Watch the TechnologyEvaluation.Com website for an upcoming series of articles on the nature of Application Integration, market forces, and players. Computer Associates Internationa Read More

A Short Guide to a Faster WAN


Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity.

building a house  Short Guide to a Faster WAN Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity. Read More

Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start


In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.

building a house  of these components as building blocks for future product launches. Improved product development. Leveraging information from the sales process to guide the development of new products and services is a critical goal of any customer-driven enterprise. Advanced sales configuration solutions can facilitate this process by sharing customer demand information with a company's product lifecycle management (PLM) solution. With the sales process and product development process directly linked, it becomes much Read More

A Firewall is Cheaper Than a Lawyer


eBay's motion for a preliminary injunction to limit Bidder's Edge online auction search engine from linking to their site, may set precedents for future interstate web links. On the other hand, proper implementation of a firewall makes the whole case a moot point.

building a house  Firewall is Cheaper Than a Lawyer A Firewall is Cheaper Than a Lawyer L. Taylor - May 15, 2000 Event Summary On Friday, April 14, the Federal District Court in San Jose, California held a hearing on eBay's motion for a preliminary injunction to limit Bidder's Edge, an online auction search engine, from linking to eBay's website. In an open letter dated April 20th to its user base, President and CEO of Bidder's Edge, Jim Carney, defended his position stating that, we remain confident in the correctness Read More

A Tale of a Few Good SCM Players - Part 3


Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan was the epitome of a well-managed supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company set the industry standard for the

building a house  Tale of a Few Good SCM Players - Part 3 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan was the epitome of a well-managed  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. But Read More

Software as a Service: A Cheaper, Faster Way to Access Applications


The dismal economy hasn't been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution.

building a house  as a Service: A Cheaper, Faster Way to Access Applications The dismal economy hasn't been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution. Read More

A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

building a house  Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures. Read More

5 Simple Steps to Choosing a BRMS for a Loan Origination System


Today, 70 to 80 percent of costs for processing loan applications are people-related. From a mortgage company’s perspective, this results in increased costs and decreased revenues. With ever-changing loan products, enterprises are forced to build or buy new loan origination systems periodically. And to meet these challenges, they’re choosing technology that focuses on solving business problems, not technical problems.

building a house  Simple Steps to Choosing a BRMS for a Loan Origination System Today, 70 to 80 percent of costs for processing loan applications are people-related. From a mortgage company’s perspective, this results in increased costs and decreased revenues. With ever-changing loan products, enterprises are forced to build or buy new loan origination systems periodically. And to meet these challenges, they’re choosing technology that focuses on solving business problems, not technical problems. Read More

J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards


Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also differentiated itself from competitors by embedding Enterprise Application Integration (EAI) into its OneWorld product. While J.D. Edwards' move into the EAI arena is indisputably risky, we commend its determination to bite the bullet and include integration systems into the core product offering. However, we also believe that managing this large application portfolio, much of which involves partnering or extensive integration and customization, will be cumbersome. Part 1 presents an overview

building a house  D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards P.J. Jakovljevic - November 8, 2000 Executive Summary J.D. Edwards & Company is a leading global provider of enterprise business software applications for distribution, finance, human resources, manufacturing, customer service and supply chain management. Like most of its peers, J.D. Edwards is hoping to Read More