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A Couple of
As is the case with white papers, vendors' press releases (PR) can range from blatant bragging about the

building a wiring closet  Couple of Five Procurement Commandments in a Down Economy As is the case with white papers , vendors' press releases (PR) can range from blatant bragging about the latest-and-greatest product capabilities (and other marketing fluff ) to tastefully asserting competence and educating the market about specific issues. One example of the latter would be Emptoris ' April 2008 PR on the findings   of a panel of financial and procurement experts that have worked and consulted with leading Fortune 1000 Read More
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » building a wiring closet


Frontstep (Nee Symix Systems) A Step Closer To A Turnaround
While Frontstep reported its fourth consecutive loss in Q2 2001, which was also the first quarter the company operated under the new name, the latest license

building a wiring closet  (Nee Symix Systems) A Step Closer To A Turnaround Frontstep (Nee Symix Systems) A Step Closer To A Turnaround P.J. Jakovljevic - February 26, 2001 Event Summary On January 24, Frontstep, Inc. (NASDAQ: FSTP), a leading provider of business systems for mid-sized distributors and manufacturers, announced financial results for the second quarter and six months ended December 31, 2000. Revenue from new license fees was $17.2 million, up 11% from the same quarter last year. Total revenue was $34.1 Read More
SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market
Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better

building a wiring closet  a strategic plan for building an enterprise mobility strategy. Read More
“It’s a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!”
Some Toshiba notebook buyers got a nasty surprise when they found their Intel CPU had died. Will Toshiba switch from “Intel Inside” to “AMD Instead”?

building a wiring closet  a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!” Event Summary Source: PC Week UPDATED March 17, 2000 10:58 AM PT Intel Corp. has confirmed it uncovered a design problem involving processor packages using the company's 400MHz Celeron and 400MHz Pentium II mobile chips that effectively made the chips unusable. The problem was brought to Intel's attention in late February after buyers of notebooks from Toshiba America Information Systems Inc. began complaining about CPU Read More
Taking Innovation from a Buzzword to a Business Standard
Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to

building a wiring closet  Innovation from a Buzzword to a Business Standard Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services Read More
A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate
Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s

building a wiring closet  Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures. Read More
Brewing Up a Better Schedule for a Product with Many Variables
For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take

building a wiring closet  Up a Better Schedule for a Product with Many Variables For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take proactive steps toward consolidating its day-to-day scheduling data by engaging Supply Chain Consultants (SCC) to help. SCC applied its scheduling algorithms to improve schedule attainment, visibility, and stability—exactly what Mother Parkers needed. Read More
Planning for a Financials Implementation: How To Avoid a Nosebleed
Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and

building a wiring closet  for a Financials Implementation: How To Avoid a Nosebleed Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and planned for. Thus, there are a few premises that must be addressed in the planning stages of a financials implementation. If these premises are followed in a disciplined manner, the nosebleed of implementation can be avoided. Read More
Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys
Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile

building a wiring closet  Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys Baan Under Invensys The UK-based global automation and controls group Invensys plc . (London Stock Exchange: ISYS) has announced that Baan is finally and definitely for sale. This is a part of its parent's major divestiture move (i.e., over two thirds of its current business) and as Invensys recoils to its bare fundamentals. (For details of the announcements see Part One of this note ). In second half of 2000, Read More
A Veteran Mid-market ERP Vendor with a Pragmatic Vision Chimes In
Joining our growing list of vendors willing to provide their opinions and commentary on our thought-provoking questions on market trends, SYSPRO takes part in

building a wiring closet  Veteran Mid-market ERP Vendor with a Pragmatic Vision Chimes In Originally Published - September 12, 2008 Continuing our popular question-and-answer (Q&A) series, in which we ask vendors to comment on our observations on market trends (see previous articles Two Stalwart Vendors Discuss Market Trends, A Partner-friendly Platform Provider Discusses Market Trends , and Open Platform Provider Answers Questions about the State of the Market ), another market player that has voiced its opinions is SYSPRO . Read More
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

building a wiring closet  agent to focus on building rapport and enhancing the customer experience. The ultimate goal is to create a framework that delivers a consistent customer experience across multiple touch points and types of interaction, ensuring continued customer satisfaction and loyalty. Since it is far more cost-effective to grow existing customers than to acquire new ones, this approach provides a measurable benefit to the bottom line. Conversely, an unrealistic focus on reducing call handling times or cost-cutting at Read More
The Challenges of a Business Intelligence Implementation: A Case Study
The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its

building a wiring closet  will come theory, versus building a new system once needs are defined by the user community. In this case, with the high level of usage, the first approach worked, but only because of the diligence of the DS group and its commitment to creating a successful BI environment for the university. One pitfall identified by the DS group was the use of Business Objects as a general report generation application. Business Objects' strength lies in creating and deploying ad hoc reports and trending analyses. The Read More
Content as a Service: a New Model for E-learning Content Delivery
How can a company ensure that users are taking the “right” course if they do not identify and understand their strategy for content delivery? Can content be

building a wiring closet  as a Service: a New Model for E-learning Content Delivery Plateau delivers a best-of-breed talent management solution with deep functionality for learning management, performance management, compensation management and career and succession planning. This allows organizations to take a unified approach to develop, manage, reward and optimize their talent. Source: Resources Related to Content as a Service: a New Model for E-learning Content Delivery : Content Delivery Network (CDN) (Wikipedia) Read More
Baan E-Commerce: a Wing, a Prayer & a Single Platform
Baan hopes e-Enterprise will put them on the e-commerce map.

building a wiring closet  E-Commerce: a Wing, a Prayer & a Single Platform Product Background Recent industry estimates target the Business to Business e-commerce market to reach $1.3 trillion by the year 2003. Enterprise Resource Planning companies, like SAP, J.D. Edwards, and PeopleSoft are rushing to establish a foothold in this expanding market through the creation of e-business applications. These e applications are leveraging the Internet to connect suppliers, business partners, and customers in an effort to streamline Read More
Computer Associates Jasmineii - When Is A Portal Not Just A Portal?
Computer Associates International, Inc. has announced the availability of Jasmineii Portal 3.0, the latest version of its portal technology. The product also

building a wiring closet  Associates Jasmineii - When Is A Portal Not Just A Portal? Computer Associates Jasmine ii -When Is A Portal Not Just A Portal? M. Reed - May 18, 2001 Event Summary This article discusses the new release of CA's portal technology, but goes on to explore the deeper implications of what is actually contained in the product. Watch the TechnologyEvaluation.Com website for an upcoming series of articles on the nature of Application Integration, market forces, and players. Computer Associates Internationa Read More
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