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E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating
ERP giant SAP Aktiengesellschaft announced full details of its Internet strategy. Consumer electronics giant Best Buy announced 2Q earnings rise of 34 percent

building a wiring closet  Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating Event Summary With the Internet quickly shaping up as the major battleground in the ERP arena, SAP's formal announcement might have been earthshaking. It takes an early lead among the ERP vendors and positions itself to meet growing challenges from such software component manufacturers as Ariba, Commerce One and Concur. However, neither the stock market nor news analysts seemed to care very much. Almost simultaneously, Best Buy announced Read More

Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » building a wiring closet


Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software
When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS

building a wiring closet  in a Challenging Economy: Online (Software as a Service) versus Traditional Software When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and Read More
How to Survive a Software Selection Project When Your Boss Is a Sociopath
Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the

building a wiring closet  you gather requirements company-wide, building consensus among all stakeholders by conducting some form of business process modeling (BPM). BPM is a model or description of how a company conducts its business—the key word being company. BPM is a prerequisite for any internal process improvement, and can help businesses develop a list of requirements in order to select the software solution that is right for them. Tip #3: Surviving the Mixed Signals If you’re managing a software selection project, you Read More
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

building a wiring closet  Customer Strategies Overview | Building Customer Strategy | Customer Management Assessment Tool | Innovative Customer Loyalty Strategies | CRM Customer Strategies | CRM Customer Strategy Reports | CRM Customer Strategies Customer Satisfaction | CRM Approach to Customer Strategy | CRM Customer Strategy Growing | CRM Customer Operations Strategies | CRM Effective Customer Strategies | CRM Residential Customer Strategies | CRM Customer Satisfaction Strategy | CRM Customer Strategy Consulting | CRM Customer Read More
Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Three: Market Impact and User Recommendations
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have been geared mostly to process industries. To

building a wiring closet  Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Three: Market Impact and User Recommendations Market Impact The UK-based global automation and controls group Invensys plc . (London Stock Exchange: ISYS) has announced that Baan is finally and definitely for sale. This is a part of its parent's major divestiture move (i.e., over two thirds of its current business) and as Invensys recoils to its bare fundamentals. (For details of the announcements see Part One of this note ). What has then gon Read More
Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys
Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile

building a wiring closet  Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys Baan Under Invensys The UK-based global automation and controls group Invensys plc . (London Stock Exchange: ISYS) has announced that Baan is finally and definitely for sale. This is a part of its parent's major divestiture move (i.e., over two thirds of its current business) and as Invensys recoils to its bare fundamentals. (For details of the announcements see Part One of this note ). In second half of 2000, Read More
The Challenges of a Business Intelligence Implementation: A Case Study
The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its

building a wiring closet  will come theory, versus building a new system once needs are defined by the user community. In this case, with the high level of usage, the first approach worked, but only because of the diligence of the DS group and its commitment to creating a successful BI environment for the university. One pitfall identified by the DS group was the use of Business Objects as a general report generation application. Business Objects' strength lies in creating and deploying ad hoc reports and trending analyses. The Read More
It’s a Portal...AND It;s a Gateway
AOL has partnered with Gateway to develop a line of Internet-ready Linux desktop appliances based on the Netscape 6 browser.

building a wiring closet  a Portal...AND It;s a Gateway It’s a Portal... AND It's a Gateway C. McNulty - May 12, 2000 Event Summary In April America Online [NYSE: AOL], the world's leading interactive services company, and Gateway [NYSE: GTW], the country's leading seller of consumer PCs by revenue, unveiled a groundbreaking family of specialized Internet appliances featuring Instant AOL that will deliver AOL's content, features, and services to consumers in every room of their homes. Advancing the AOL Anywhere strategy, Read More
Facing A Selection? Try A Knowledge-Based Matchmaker Part 2: A Timesaving Solution
Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided a certain set of requirements. The Catch 22

building a wiring closet  A Selection? Try A Knowledge-Based Matchmaker Part 2: A Timesaving Solution Executive Summary Selecting a piece of enterprise application software has never been an exact science. Vendors' hype, consultants' conflict of interest, users' doubts, tediously long selection processes, and unclear decisions rationale are some of the unfortunate watchwords for most selection practices. It is daunting for corporate IT buyers to discern the true capabilities, strengths and weaknesses of a given enterprise Read More
Selecting a PLM Solution: Addressing the Needs of a Small Business
Selecting a product lifecycle management (PLM) system can be a challenge if a company is not aware of the options available on the market. But if an

building a wiring closet  Application , PLCM , Building Lifecycle Management , Application Lifecycle Management , PLM for Small Business , PLM for SMB , PLM Needs of the SMB , Product Lifecycle Management for SMB , User-friendly PLM Tool , PLM Lifecycle , PLM Implementation Projects . Quite often a small or medium sized business (SMB) that is looking to gain a competitive advantage will do so by improving their products and streamlining their operations. Decision makers often look toward technology such as Product Lifecycle Read More
Can a Mobile App Get You a Job Interview?
Serendipity, in addition to actual qualifications and experience, plays a major role in a job search. Indeed, scoring an interview increases one’s chances of

building a wiring closet  a Mobile App Get You a Job Interview? Serendipity, in addition to actual qualifications and experience, plays a major role in a job search. Indeed, scoring an interview increases one’s chances of impressing (or not) a potential employer. But how do you win that face time? Candidates struggle to distinguish themselves, while recruiting managers wade through the hundreds of cut-and-dried resumes they receive each day. In the interest of “giving serendipity a nudge,” JobProx is a novel smartphone Read More
A Tale of a Few Good SCM Players - Part 2
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

building a wiring closet  Tale of a Few Good SCM Players - Part 2 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for the supply chain execution (SCE) space and the envy of competitors. But Read More
A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

building a wiring closet  advancing the relationship and building a sense of community, participation and affinity. The retention data strategy, as with prospecting, also must be built on determining which customers meet that ideal criteria. Even minimal improvements in retention rates can lead to big improvements in profitability and overall ROI. With this in mind, look for factors that will feed back into the acquisition cycle to trim marketing costs and/or increase success rates. Analyze the trends in the length of customer Read More
Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction
Follow up with analysis on the recent executive panel titled

building a wiring closet  objects as their basic building blocks, which is a radical departure from traditional procedural design and coding methodologies. By maintaining processing logic with the data it works with, programmers have an easier time finding reusable pieces. Therefore, object-oriented systems can be significantly smaller and easier to maintain than classical procedural code in which procedures and data are separated. By breaking up the large applications into components, vendors are able to more quickly fix or Read More
A Very Helpful Tool When You’re Choosing a New Software Solution
If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be

building a wiring closet  Very Helpful Tool When You’re Choosing a New Software Solution If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to. Let's say you're going to be choosing a new Read More

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