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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 building model quatation sample


Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

building model quatation sample  Focused Self-service: Building the Balanced Business Case Learn how the Return on Customer metric captures the total value created by customers for a more complete economic picture of the impact of self-service customer care. Source : RightNow Technologies Resources Related to Customer Focused Self-service: Building the Balanced Business Case : Self Service (Wikipedia) Business Case (Wikipedia) Customer Focused Self-service: Building the Balanced Business Case Balanced Business is also known as

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS) RFI/RFP Template

General Ledger, Accounts Payable, Accounts Receivable, Payroll, Inventory, Job and Project Costing, Fixed Assets, Sales Management, Budgeting, Manufacturing,  Product Technology  

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How to Survive a Software Selection Project When Your Boss Is a Sociopath


Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello, your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic

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Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance


The most realistic and attainable approach to IT governance is a "lean" approach via project portfolio management (PPM). The lean approach requires a light footprint life cycle, rapid implementation of proven practices, and centralized data. It is based on simplicity and achievability, building on what works while establishing headroom for continuous improvement.

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How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution


Benchmarking is a process where companies compare their performance over time against their competition. In doing so, they can identify where their strengths lie and where improvement may be needed. The point of benchmarking is to focus on areas that will yield the best return. For companies to succeed in their benchmarking efforts and gain a sustained competitive advantage, five key steps should be considered.

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Evoke Software Releases Axio Data Integration Product


Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple different data sources into a unified view of a business. The product has a very intriguing method of metadata scanning, and should have significant market impact.

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Building the Case for BI—Part 2


As the way you consume information evolves, you need a greater say in the technology that supports you. Part 1 examined the common pressures on finance leaders that are driving the adoption of business intelligence (BI) and what to look for in a BI solution. This section explores how you can pursue internal buy-in for BI and ensure a successful implementation.

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Building a Foundation for Growth with SAP Business All-in-One and the Fast-start Program


This white paper gives insight into the challenges faced by small to medium enterprises (SMEs), and how proven, predictable enterprise resource planning (ERP) solutions can help organizations build a solid information technology (IT) foundation for the future. This paper discusses a low-risk, easy-to-implement solution tailored to the prospect’s industry through preconfiguration of the solution according to best practices.

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PeopleSoft Building Muscles To Overcome The Rough Patch Part 1


The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult to repeat.

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Using the Generalized Cost Containment (GCC) Model


Enterprise impact analysis is the heart of the incident management process. Unlike threat-based risk assessments, this analysis focuses on the business impacts, regardless of the cause. Delving into the functions of enterprise elements, the analysis evaluates how any interruption will affect normal functioning. It also provides a framework for determining what’s relevant—and what isn’t relevant—to managing the incident.

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Building and Managing Self-adopting Teams


To gain a market advantage, today’s software development managers must determine how to deliver feature-rich, high-quality applications quickly and iteratively. To manage the complexity inherent in software development projects, agile development methods rely on self-organizing teams and tight deadlines. Learn how agile development can help your team deliver working products and continuously adjust to business needs.

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Building a Business Case for Enterprise Spyware Protection


It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and desktop processing by tiny increments. But even the slightest slowdown, multiplied across the enterprise, adds up to a serious bottom line impact in decreased automated processing and worker productivity.

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