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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 building performa


Building a Foundation for Growth with SAP Business All-in-One and the Fast-start Program
This white paper gives insight into the challenges faced by small to medium enterprises (SMEs), and how proven, predictable enterprise resource planning (ERP

building performa  a Foundation for Growth with SAP Business All-in-One and the Fast-start Program This white paper gives insight into the challenges faced by small to medium enterprises (SMEs), and how proven, predictable enterprise resource planning (ERP) solutions can help organizations build a solid information technology (IT) foundation for the future. This paper discusses a low-risk, easy-to-implement solution tailored to the prospect’s industry through preconfiguration of the solution according to best

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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The Balanced Scorecard: Building a Balanced Scorecard Framework that Drives Strategy Execution and Business Results


The divide between strategy development and strategy execution can be overcome by creating balanced scorecards. Prioritize your objectives to determine which are most critical. Then cascade objectives and metrics down and across the organization, creating linked and related—but not identical—scorecards for each critical area. These and five other tips for scorecarding success will move you in the right direction.

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Cigna Finds Good Therapy: Building a More Efficient Risk Management, Compliance, and System Security Program


As a provider of employee benefits, CIGNA must observe a bevy of regulatory compliance mandates. Because much of its efforts are compliance-focused, it continually embraces technology, searching for new products to better manage its benefit offerings and track its security risks. With QualysGuard’s vulnerability management solution, CIGNA has mitigated vulnerabilities and remained up-to-date with compliance regulations.

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Zavanti Talks to Village Building Company


The Village Building Company has been working with Zavanti International for more than 11 years. Both companies have grown significantly over those years; VBC has quadrupled in size, while Zavanti has expanded its products offering to a full range of enterprise resource planning solutions. Zavanti talks to VBC about their working relationship and why Zavanti has proven so important to VBC’s business growth.

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Building an ERP Taskforce: How to Select the Best Team to Ensure Success


The first step in any enterprise resource planning (ERP) implementation involves bringing together the team that will plan and implement the project—your ERP task force. But who should be a part of this task force and why? Selecting the right people is imperative and can play a major role in determining the success or failure of your ERP effort. Find out about what you should beware of when assembling your team.

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Intentia Presents: An Action Plan for Building a Lean Supply Chain in the Apparel Industry


Lean supply chain management and lean sourcing strategies are relatively new to the apparel industry, generating more talk than broad implementation to date. In this the final paper of our “Lean Is Fashionable” thought leadership series, we define a lean supply chain action plan with five concrete steps for building a collaborative infrastructure between your company and other members of your supply network. These represent an eleven year culmination of our and our customers’ real world experiences in implementing lean supply chain strategies that are designed as a road map to achieving a more collaborative and profitable future.

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Improving Your Demo-To-Win Ratio - Bridge Building


Ask yourself this simple question: “Have I ever lost a deal to an inferior product?” If your answer is yes, I’ll guarantee that one of the prime reasons for your defeat was because your competitor was a more effective Bridge-Demonstrator.

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The Profit-minded Contact Center: Building an ROI Case for Customer Interaction Solutions in Financial Services


Today, financial services firms are increasingly focusing on organic growth—forcing contact centers to drive cross-selling efforts as well as strengthen customer relationships. But in order to contribute to profitable growth, they must be able to quickly identify and address customers in a personalized fashion and present offers that are highly relevant. Discover how a customer interaction optimization solution can help.

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Building an Incident Response Team (IRT)


Every enterprise must be prepared to confront an incident that threatens the security, privacy, or general operations of the company or its customers. But how is it possible to respond to an incident quickly, without interrupting corporate operations? By building an incident response team (IRT) with the right skills, authority, and knowledge to properly deal with a range of known—and unknown incidents. Find out how.

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Building Reliable IP Telephony Systems


Reliability is the most critical aspect of a business phone system. However, there are different approaches to providing reliable voice over Internet protocol (VoIP) systems, which is why you need to consider the reliability of the underlying data network—and the challenges of implementing a virtually always-available system on an infrastructure that has a much lower availability rating.

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Genius Inside


Established in 1997, Genius Inside creates and sells enterprise project management solutions. Genius Inside began by building solutions on IBM Lotus Notes, and since April 2008 has offered its solutions as on-demand products. It has offices in Europe and North America that are supported by a network of resellers worldwide. Genius Inside has over 45,000 users and over 350 customers globally. Genius Inside has also been nominated and awarded several IBM awards for its products.

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