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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 burning crusade account


FolloWAP Launches iFollow - Gee Wiz Bang! Wireless Instant Messaging!
We recommend that wireless users hold off from establishing an account with the iFollow service, until such a time as the service has proven to be reliably

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Sales Performance Management: Maximize Profits with Comprehensive Sales Processes


In a productive sales force, salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. To achieve this level of sales efficiency, you need a sales force automation (SFA) system that manages pipeline performance and territory alignment, and analyzes customer relationship management (CRM) data. Learn how a SFA solution can help you sales force excel.

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Corporate versus Employee-liable


Every company that uses mobile devices as business tools is faced with this dilemma: purchase mobile devices under the corporate account (corporate-liable units [CLU]), or allow employees to purchase their own (employee-liable units [ELU]). To alleviate the management issues, some companies have opted for ELUs. But there is a danger in using ELUs as company business tools. Find out more.

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Using Business Intelligence Infrastructure to Ensure Compliancy with the Sarbanes-Oxley Act


The 2002 Sarbanes-Oxley Act (SOX) has affected organizations, their data, and their reporting processes, putting a strain on how their financials are managed. Business intelligence solutions provide answers to these issues, allowing organizations to address SOX compliancy.

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Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)


Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain traceability and information visibility, mid-March, during its CUE 2008 annual user conference, Lawson Software announced the availability of Lawson M3 Trace Engine 3.0, the first version offered within the US market. The application is

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The Reinvention of Software Vendors and End-User Value


Application vendors are focusing on their install base as their primary source of revenue while cutting costs to provide profitability. Most vendors will tell you that they are both new account and customer oriented, and some have struck this balance. But the vast majority have been worshipping at the Wall Street idol of new accounts for so long that the reality is, they have a new account business model.

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Broadband: A Modern Means of Internet Access


Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.

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Leveraging CRM to Drive Trade Revenue


Consumer package goods (CPG) companies manage multiple complex distribution channels. Because the industry operates through intermediary channel players, out-of-the-box customer relationship management (CRM) solutions are typically inadequate. In fact, account and trade management teams could dispense with a CRM system’s traditional sales funnel capabilities. But the CRM system needs to be more than an expensive contact manager.

Account and trade management teams may benefit from trade promotion management (TPM) functionality. TPM functionality can drive sales performance in CPG organizations, through budgeting, planning, sell-in, execution, and settlement.

Consumer brands have had limited success with traditional CRM systems because of differences in selling models. By extending CRM to address trade management requirements natively, CPG companies can drive internal and external collaboration to competitive advantage.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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Champion Plastics Reduces Inventory by One-third and Scheduling Time by One-half; Moves into New Market


With a new account on the line, Champion Plastics, Inc., couldn’t afford any missteps, especially with its electronic data interchange (EDI), so it decided to shop for a new system. The company was not initially looking for a full enterprise resource planning (ERP) system, but its method of inventory control was a high hurdle. Find out why Champion Plastics opted for cloud ERP and how it improved operational efficiency.

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