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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

business letter to customer of new ownership  and ensures that mission-critical business processes are reliable, secure, and scalable. Enterprise SOA and AMI in Action: Two Examples The following examples help to illustrate how enterprise SOA can make the promise of AMI a reality. Disconnect/Reconnect Process With the bidirectional capabilities of AMI supported by the SAP NetWeaver platform and enterprise SOA, utilities can monitor customers for delinquent payments, disconnect customers to prevent further unauthorized usage, and quickly reconnect Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » business letter to customer of new ownership


The Players of Software-as-a-Service Business Models and Finding the Best Value Propositions
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this brings an entire new set of issues

business letter to customer of new ownership  Software As a Service Business Model The growing success of Salesforce.com's on-demand service for customer relationship management (CRM) software begs the question whether the software-as-a-service model is suitable for other applications. It seems that the model is amendable to other applications that are frequently outsourced. This includes HR/payroll; financial and procurement management; and business-to-consumer (B2C) e-commerce/product catalogs including dynamic pricing models, customer loyalty Read More...
Ask the Experts: Approaches to Data Mining ERP
From one of our readers comes this question:I am a student of IT Management; I have an ERP course and I am supposed to write an article to review new

business letter to customer of new ownership  that data mining and business intelligence represent to an organization is the ability to identify trends and shifts in demand patterns. This can help organizations reduce costs and benefit from increased sales revenue opportunities. JEFF SPITZER Here’s my take on data mining relating to health care compliance for electronic data. On April 14, 2006 the Health Insurance Portability and Accountability Act (HIPAA) took effect. HIPAA is a set of guidelines that US health care organizations must follow to Read More...
Team With Business Management to Drive Out IT Cost
IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified

business letter to customer of new ownership  on business applications and business integrators. If either chooses the opposite management approach, increased IT complexity will result from having more people than necessary and having more technology to deal with. Conclusion   Small to midsize companies suffer the same pains as these larger ones. The only difference is that the integration versus assimilation issues lie between departments or divisions who are left to choose their own systems and suppliers. Ultimately, IT Management will be held Read More...
What Small Businesses Need to Know in Today’s Regulatory Environment
Today, entrepreneurs running small-to-medium sized businesses face daunting tasks that just a few years ago were not existent. The complexities of the business

business letter to customer of new ownership  The complexities of today's business world, however, have created new risks, a myriad of regulations and complex reporting requirements that can overwhelm a lean and focused organization, regardless of its size. While there has been considerable discussion concerning the legislative intent surrounding the impact of SOX requirements on private businesses, there is no doubt that owners and managers of most enterprises, even smaller private ones, need to be cognizant of both the spirit and the letter of the Read More...
The Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery
Lower IT costs, faster return on investment (ROI), and better security@just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS

business letter to customer of new ownership  promises the software-as-a-service (SaaS) business model makes. SaaS can help small-to-medium businesses manage customer service and support cost-effectively. But there are a few concerns to consider if you’re thinking of an on-demand service. A vendor that offers the best of both on-demand and on-premise solutions may be the answer. Read More...
Manufacturing Strategies that Win: IT’s New Role in the Cloud
With acceptance of cloud-based strategies growing among manufacturers of all types and sizes, it’s easier than ever to make the business case for transitioning

business letter to customer of new ownership  ever to make the business case for transitioning to the cloud. But beyond the cost savings and responsiveness of cloud solutions, this transition also provides new opportunities for the IT department to grow into a key role as strategic business advisor. This report includes advice on how IT can help manufacturers realize the full benefits of cloud-based solutions. Read More...
The Art Of Distributed Development Of Multi-Lingual Three-Tier Internet Applications
In this article we describe author's experience with the distributed development of multi-lingual three-tier Java/ CORBA/database Internet applications. We

business letter to customer of new ownership   Read More...
IDC and Webroot Present: Securing Enterprise Environments against Spyware-Benefits of Best-of-breed Security
The threat of spyware has risen to epidemic levels for many information technology professionals trying to protect their users and network. In response, many

business letter to customer of new ownership   Read More...
RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Four: Challenges and User Recommendations
LMS presents both an opportunity and a challenge for RedPrairie.

business letter to customer of new ownership  lose focus of the business goals and results of IT deployments and become bogged down in coerced sales and implementations, RedPrairie is seeking to retain that focus through its value delivery system (named RedPrairie Approach) aimed to ensure results achievement by linking presales value assessment tools with the company's analytics offering. There are five key principles underlying this results-focused approach: Clearly link supply chain strategies to corporate objectives. Quantify logistics value Read More...
The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach
Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions

business letter to customer of new ownership  Information Management Infrastructure: The Business Value of the Best-of-Suite Approach Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions that work seamlessly with existing applications in your company’s IT environment can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data management Read More...
BUSINESS FIRST
BUSINESS FIRST is an open and visual application factory integrating business process management (BPM) and model-driven engineering (MDE) innovative

business letter to customer of new ownership  FIRST BUSINESS FIRST is an open and visual application factory integrating business process management (BPM) and model-driven engineering (MDE) innovative technologies. Read More...
Leveraging On-demand, Software-as-a-service Analytics to Achieve Your Corporate Objectives
Traditional business intelligence (BI) systems generally require dedicated staff to generate meaningful analysis, but the analysis is still difficult to share

business letter to customer of new ownership  Your Corporate Objectives Traditional business intelligence (BI) systems generally require dedicated staff to generate meaningful analysis, but the analysis is still difficult to share. As a result, many managers and end users rely on simple spreadsheets, which require significant manual effort and provide limited insight. This white paper examines how today’s on-demand BI alternatives are addressing organizations’ rapidly evolving business needs. Read More...
Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

business letter to customer of new ownership  E-mail Event Summary CARLSBAD, Calif.--(BUSINESS WIRE)--IslandData, a leading provider of automated response technology for the online customer service market, announced that it has signed Adobe Systems Inc. (Nasdaq: ADBE - news), the fourth largest desktop software company in the world, as a customer of IslandData's ExpressResponse, a commercial service that automates the process of quickly reading and responding to end user e-mail and web support requests. Market Impact Adobe is a well-known software Read More...
Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System
Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results

business letter to customer of new ownership  Sheet Benefits from improved business processes and improved information provided by an ERP system can directly affect the balance sheet of a manufacturer. To illustrate this impact, a simplified balance sheet is shown in figure 3.1 for a typical manufacturer with annual revenue of $10 million. The biggest impacts will be on inventory and accounts receivable. In the example, the company has $3 million in inventory and $2 million in outstanding accounts receivable. Based on prior research concerning Read More...

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