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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
 

 business letters to existing customer


The Wizardry of Business Process Management - Part 1
The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In

business letters to existing customer  the end of managing business pressures, Lombardi offers its broad BPM suite called TeamWorks Enterprise Edition [ evaluate this product ]. I also recently attended a Webcast by Appian Corporation , possibly the first BPM company to deliver process, knowledge, content, collaboration, and analytics capabilities in a comprehensive suite, Appian Enterprise [ evaluate this product ] and its software as a service (SaaS ) counterpart Appian Anywhere . I particularly liked one slide in the presentation deck

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...

Documents related to » business letters to existing customer

Situational Intelligence: Not Just Another Fancy Term


Recently, Space-Time Insight released Version 4 of what they call the Space-Time Insight Situational Intelligence Suite. For the company, this is not just a fancy name, but their very own definition of what they offer: the ability to analyze and act on scenarios or situations, not just mere isolated data. Some organizations are looking to close existing gaps within the information management cycle

business letters to existing customer  intelligence, social intelligence, and business intelligence. By acting together via strong correlations and visualization features, these “intelligences” can achieve an integral view of any unfolding situation. Situational intelligence is not simply about getting the information from every category, but about having a tight consolidation capability to provide real-time and historically-based insights. SI in the Real World: Utilities, a Strong Use Case for SI Utilities organizations have become Read More

The Benefits of Next-generation ERP


Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in this economic environment is increasingly difficult. Upgrading to a next-generation enterprise resource planning (ERP) can be a way to manage change—and even benefit from it. Learn more about how to customize an on-demand ERP solution that’s right for you.

business letters to existing customer  menu in integration with business process management module Use industry standard Java and Eclipse Platform to develop solutions Services Oriented Architecture (SOA) enabled Use different profiles Develop plug-ins to streamline process with external systems   Project Management   Project Management   Full control over all project resources (time, money, people, materials, etc.) Assign activities (tasks) to a set of resources Optimize the use of resources Project and activity costs Backward and forward Read More

The Executive Guide to Contract and Chargeback Management


Life sciences companies are struggling to manage large group purchase organization (GPO) contracts, process chargeback submissions, and ensure that pricing policies comply with regulatory requirements. Costs and risks are escalating as these demands outstrip the capabilities of existing systems. Learn how contract and chargeback management solutions can help you maximize growth while limiting regulatory risk.

business letters to existing customer  customers or pursuing additional business with existing customers would have entailed hiring more internal resources to handle what was then a very labor intensive chargeback and contract management process, concluded the COO. The software platform has enabled us to position ourselves for growth. Decision Criteria: What to Look for in a Contract and Chargeback Management Solution Provider Life Sciences companies exploring a Contract and Chargeback Management solution that addresses their operational Read More

Quote-to-order: A Newcomer Causes a Stir in the Market


A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some traditional vendors that once defined the product configuration space in the 1990s have since left the market.

business letters to existing customer  submitted electronically to the business system via BigMachines Integration. According to Big Machines , more than half of its customers are the result of a 2005 certification agreement forged between the two companies, and SPP and CPP have since been available through the Salesforce.com AppExchange marketplace of on-demand applications. Mid-2007, BigMachines announced the general availability of BigMachines CPP for Salesforce PRM (standing for partner relationship management ), a best-of-breed Read More

The New Business of Business Leaders: Talent Management


In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful.

business letters to existing customer  New Business of Business Leaders: Talent Management In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful. Read More

5 DNS Security Risks That Keep You Up At Night (And How To Get Back To Sleep)


DDoS, cache poisoning, footprinting, oh my! Who knew that there were so many ways to threaten the security of your DNS? Read this white paper to find out all of the scary details about these attacks and what you can do to prevent them.

business letters to existing customer  DDoS, cache poisoning, footprinting, DNS security, DDoS attack, distributed denial-of-service, network attack, IT attack, Dyn, managed DNS, Dyn white paper Read More

To ERP or Not to ERP (In Manufacturing, It Isn't Even a Question)


Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to implement ERP. This report looks at the performance of companies that have implemented ERP software versus the companies that have not. It also examines the capabilities that companies with ERP have compared to those that don't.

business letters to existing customer  erp and,the erp,erp,erp for,erp and erp,which erp,erp erp,erp is,what is erp,about erp system,erp system,system erp,what is an erp system,what erp system,what is erp system Read More

How to Make People More Willing to Share Knowledge in Their PLM Environment


In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that

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5 Things You Need to Know to Empower Today’s Mobile Workforce


As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply locking down a device to protect it limits its usefulness. Rather, companies need to use proper solutions that consider various factors such as the ever-changing regulations on safeguarding corporate data. Know 5 key points for developing a mobile workforce strategy.

business letters to existing customer  mobile device management,MDM,MDM strategy,byod,BlackBerry,enerprise smartphones,enterprise tablets,mobile unified communications,mobile platform security,mobile security,Integrate.com Read More

PROACTIS Source-to-contract and Purchase-to-pay Solutions Ruling the UK Public Sector


PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline their source-to-contract and purchase-to-pay processes to achieve better value and control. The most recent win was at the Flintshire Council,  and now 20 out of 22 local authorities in Wales use PROACTIS.  Also recently, Newham

business letters to existing customer   Read More

Is My Business Too Small for Business Intelligence (BI)?


Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive advantage for enterprises, this inquiry puts the spotlight on smaller businesses. But how does a small business deal with the costs associated with this kind of system? Learn why (and how) BI can be a smart choice for even the smallest business.

business letters to existing customer  My Business Too Small for Business Intelligence (BI)? Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive advantage for enterprises, this inquiry puts the spotlight on smaller businesses. But how does a small business deal with the costs associated with this kind of system? Learn why (and how) BI can be a smart choice for even the smallest business. Read More

Ariba to Leave Integration to Specialists


E-purchasing vendor Ariba chooses Tibco Software to integrate back-end programs.

business letters to existing customer  to Specialists Event Summary Business-to-business E-purchasing company Ariba Inc. (Nasdaq: ARBA) has selected software tool maker Tibco Software Inc. (Nasdaq TIBX) to help Ariba's customers connect their backend enterprise systems to the Ariba Network. Ariba supplies its own software to connect its customers to systems by vendors such as SAP, PeopleSoft, Oracle and Baan, but according to Ariba VP Dave Rome, the use of specialists such as Tibco will be more efficient. Market Impact Together with recent Read More

To BEA or Not to BEA: Is That the Question?


BEA Systems Inc., announced that twelve Business-To-Business and Enterprise Application Integration vendors have teamed with them to provide e-business solutions, as members of their BEA Professional Service Provider Program. These new providers span the United States and the EMEA (Europe-Middle East-Africa) markets, and will leverage their vertical market and e-business expertise to implement the BEA eLink™ suite.

business letters to existing customer  transaction monitoring, application connections, business process integration, and data integration. These twelve integrators and consultancies would appear on the short list for any company undertaking an e-commerce integration project, said Barbara Britton, president of the BEA E-Commerce Integration Division. Marrying our technology and training with their expertise and experience will help businesses in any number of industries across the globe solve their unique Internet integration challenges Read More

Buyer’s Guide to Business Phone Systems


Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.

business letters to existing customer  Guide to Business Phone Systems Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process. Read More