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Documents related to » business service model bsm


Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos says the suit is “invalid and unenforceable”, but it cost Brio $10 million.

BUSINESS SERVICE MODEL BSM: Business Objects Objects Again Business Objects Objects Again M. Reed - May 30, 2000 Read Comments M. Reed - May 30, 2000 Event Summary Software developer Cognos Inc. said on May 9 that it will fight vigorously a patent infringement lawsuit filed by arch-rival Business Objects SA, a suit that it says is without merit. Ottawa-based Cognos, one of the largest vendors of business intelligence software used to access and analyze corporate data, said the patent is invalid and unenforceable . I don t
5/30/2000

Viador Teams With Business Objects
Viador Inc.™ announced it has completed the initial integration of Business Objects client/server and web-based products into the Viador E-Portal Suite™. Viador is expected to supply the ability to create personalized 'portlets', via their customization API’s, and Business Objects will supply their InfoView open portal initiative for business intelligence.

BUSINESS SERVICE MODEL BSM: Viador Teams With Business Objects Viador Teams With Business Objects M. Reed - June 22, 2000 Read Comments M. Reed - June 22, 2000 Event Summary Viador Inc. today announced it has completed the initial integration of Business Objects client/server and web-based products into the Viador E-Portal Suite. A technology alliance partnership agreement between Viador and Business Objects will permit both companies to jointly market their combined e-business portal solution, as part of the BusinessObjects
6/22/2000

Top Business Objectives When Adopting PLM
This PLM research note provides insight on the importance of business objectives when adopting PLM. This article presents research findings on business objectives to adopt PLM based on software selection projects and surveys conducted by TEC. Drawing and product documentation management, product collaboration, and engineering change management are the top priorities that PLM buyers have.

BUSINESS SERVICE MODEL BSM: Top Business Objectives When Adopting PLM Top Business Objectives When Adopting PLM Kurt (Yu) Chen - February 4, 2010 Read Comments Although product lifecycle management (PLM) can help business organizations achieve a variety of goals, some benefits of adopting PLM are more frequently sought than others. Research focusing on business objectives that PLM users have in mind prior to evaluating specific PLM solutions demonstrates that drawing and product documentation management, product collaboration, and
2/4/2010 1:02:00 PM

SCT Extends Into Business Intelligence
SCT, a leading supplier to the process industries, has extended their iProcess.SCT product set to include Business Intelligence (BI).

BUSINESS SERVICE MODEL BSM: SCT Extends Into Business Intelligence SCT Extends Into Business Intelligence P. Catz - September 4, 2001 Read Comments Event Summary SCT has announced that it will embed Vanguard OLAP and business analytic technologies in new iProcess.sct Business Analytics offerings, with availability for general distribution planned for September. The first two offerings will be iProcess.sct Demand Analytics and iProcess.sct Market Analytics . Further, SCT intends to launch additional offerings including one based on
9/4/2001

Inflation’s Demise: The Impact on Business Informa
Enterprise Resources Planning (ERP) business models and information systems originated in the 1970s and 1980s, an inflationary period. They addressed business priorities that were strongly influenced by inflation. Many manufacturers are now confronting worldwide price stability, or even deflationary pressure, and can

BUSINESS SERVICE MODEL BSM: Demise: The Impact on Business Informa Inflation’s Demise: The Impact on Business Informa Nelson M. Nones CPIM - June 29, 2000 Read Comments Nelson M. Nones CPIM is the Director of Global Marketing for CIM Vision International, Inc. ( www.cimvision.com ) Overview Inflation occurs when an abundance of money exists in relation to goods. This creates artificial demand as consumers accelerate their purchases to avoid future price increases. Suppliers, competing to meet this demand, confront temporary
6/29/2000

Mobile Learning: Is Your Business Ready for It?
Mobile learning allows user to learn by accessing mobile devices, at anytime and from virtually anywhere. Gauge whether your business is ready for it. The popularity of mobile technology has brought mobile learning (m-learning) to one’s fingertips. M-learning takes advantage of the mobility of the learner and the lightweight portability of the mobile device to support learning nuggets of content at anytime and from virtually anywhere. This article reviews issues this trend has raised and technical challenges businesses must overcome to implement this learning strategy.

BUSINESS SERVICE MODEL BSM: Mobile Learning: Is Your Business Ready for It? Mobile Learning: Is Your Business Ready for It? Sherry Fox - December 15, 2010 Read Comments In today’s fast-paced society, people are joined at the hip—well, literally, at the fingertips—to their mobile devices. E-mail, voice mail, instant messages, and video conferencing are all available with the touch of a button. No matter what business or industry you’re in, people need to be connected. And because of this growing need for connectivity, more
12/21/2010 8:42:00 AM

Small Business VoIP Service Providers Buyer’s Guide
Browse small business voice over internet protocole (VoIP) service providers buyer's guide. Read free IT reports linked to on-premise services. Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

BUSINESS SERVICE MODEL BSM: Telecommunications Service Provider , Business Service Providers . Compared to the residential market, in the business marketplace, the scrutiny and service demands get raised dramatically for Service Providers. Quality is a requirement and guarantees should be provided to customers. The complexity of the system required goes up exponentially as more lines get added. The range of features users want is very different. There are two different kinds of small business VoIP services provided by companies.
10/26/2007 4:53:00 PM

6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

BUSINESS SERVICE MODEL BSM: Journey Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
6/11/2013 12:21:00 PM

Under Armour Inc.: A SAP Business Transformation Study
As the creator of performance apparel, Under Armour has become the fastest-growing designer and distributor of its category of apparel in the world. In 2005, to sustain growth and compete on a global scale, it needed a flexible IT landscape that could offer better visibility to data and scale over time. With an out-of–the-box scalable solution, Under Armour is on its way to reaching the $1 billion (USD) revenue mark.

BUSINESS SERVICE MODEL BSM: Armour Inc.: A SAP Business Transformation Study Under Armour Inc.: A SAP Business Transformation Study Source: SAP Document Type: Case Study Description: As the creator of performance apparel, Under Armour has become the fastest-growing designer and distributor of its category of apparel in the world. In 2005, to sustain growth and compete on a global scale, it needed a flexible IT landscape that could offer better visibility to data and scale over time. With an out-of–the-box scalable solution, Under
8/8/2007 11:18:00 AM

A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business.

BUSINESS SERVICE MODEL BSM: the Way Manufacturers Do Business 6/3/2013 1:56:00 PM Mobile is changing the way companies do business—and manufacturers are no exception. They’re asking ERP vendors for apps that help control core manufacturing operations. But are they seeing the ROI they’re looking for? In this Sage-sponsored podcast, TEC senior business intelligence and data management analyst, Jorge García, talks about the opportunities, benefits, and challenges of mobile ERP for manufacturing. Read How Mobile ERP Is Changing
6/8/2007 11:22:00 AM

Differentiation through Service Excellence
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

BUSINESS SERVICE MODEL BSM: customer touch points. The business processes support ed by the service functionality of SAP CRM include: Service order management Streamline interactions with customers by processing service quotations and service orders from initial receipt to billing and analysis Service contract management Increase revenue by offering more of your services in the form of service contracts, usage-based billing contracts, and leasing contracts Channel service Efficiently manage third-party service and spare parts
10/28/2008 4:55:00 PM


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