Documents » business strategy of telekom malaysia.
Abstract: Business strategy, a road map telling us how the
business plans to be successful, does not guarantee success.
Strategy execution requires
business processes that do what the
strategy calls for--and do it well. In today's automated world, these
business processes rely on
business systems. Therefore, a direct link exists between the success of
business strategy and
business systems. Poor systems are a frequent reason for the failure of a
business strategy.
PubDate: 7/31/2004
Abstract: It’s not enough to develop a strategy for your enterprise; real success comes from effective execution of that strategy. Prioritization, improvement, and control are the key steps involved in enterprise strategy execution. But before leaping right into deployment, you might need a few more details. Learn how planning your objectives and fixing performance gaps gives you control of improvement gains—now and in the future.
Abstract: The divide between strategy development and strategy execution can be overcome by creating balanced scorecards. Prioritize your objectives to determine which are most critical. Then cascade objectives and metrics down and across the organization, creating linked and related—but not identical—scorecards for each critical area. These and five other tips for scorecarding success will move you in the right direction.
Abstract: Oracle's vision of a complete collaborative e-Business solution requires a database strategy, an application server strategy, and an e-business strategy. Will users buy into this vision?
Abstract: SSA Global's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's market. However, the execution is not without challenges. Although we found confusion on the part of a few, customers appeared supportive of the SSA strategy.
Abstract: For years, Catalyst International was a leading public WMS/SCE vendor before missteps by its previous management team caused serious problems in strategy and execution. Over the past few years Catalyst's turnaround strategy has returned it to growth and profitability. As a result, it has recently been acquired by ComVest, a wealthy, private investment firm. This development may indicate private equity investors' renewed interest in this market and might validate the company's turnaround strategy that began in late 2001. Still, the question remains whether the anticipated infusion of capital from ComVest will enable Catalyst to become a consolidator and rejoin its mightier direct competitors in the industry's upper echelon.
Abstract: As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional marketing tools, Web-site strategy is becoming more important. Web-site strategy must focus on enhancing credibility, strengthening existing relationships, generating leads, and more. Get tips on how to create a Web-site strategy that will help you achieve these goals.
Abstract: As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars.
Abstract: According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications.
Abstract: IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable and robust project management framework strategy.
Abstract: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.
Abstract: One of the best starting points for determining a web site strategy is to understand both the market that your company operates in and the needs of your key stakeholders. But most companies today are highly complex and political, making the identification and prioritization of stakeholders a difficult task. Discover the three key broad stakeholder groups that you need to factor into your web strategy planning.
Abstract: To gain a competitive advantage, manufacturing companies that sell complex products are implementing a configurability strategy that provides more options using fewer resources. Learn about the two interrelated phases of a configurability strategy: developing the product—which emphasizes the essential functionality of a product configurator—and executing the lead-to-order (LTO) process in a lean manufacturing environment.
Abstract: For many organizations, there is a disconnect between strategy and day-to-day activities. Strategy, resources, and risks are discussed at the executive level, but day-to-day activities and performance metrics are not connected to them. As a result, organizations can measure performance, but can’t manage it. The key to breakthrough performance management is tying performance metrics, resources, and risks to strategic objectives.
Abstract: Companies face stiff competition driving products toward commoditization, resulting in prices being squeezed. To fight this trend, sales and marketing want to offer more products. The downside of this strategy is that higher costs associated with product proliferation heavily erode the bottom line. However, there is a strategy that lets companies resolve this dilemma, and it’s called attribute-based product management.
Abstract: To realize the full benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how to clean it, and how to keep it clean. The companies that approach this issue strategically are the companies that will be successful. Learn the six factors that go into a good data quality strategy, and find out how to go from strategy to implementation.
Abstract: In today’s competitive global business environment, nearly all firms work hard to analyze alternatives and create strategies that enable competitive advantage. But 9 out of 10 companies fail to implement strategy effectively. How can you communicate the strategy effectively and assure that the entire company is aligned behind it? Discover how business performance optimization systems can help you make better decisions.
Abstract: Due to national security concerns we do not believe this foreign acquisition will be allowed to close. On the off chance that the government approves the acquisition, we can look forward to a rapid advancement in wireless digital communications, rivaling functionality found presently in European Markets.
Abstract: Chief information officer reporting relationships continue to be distanced from the strategy function. The marketing function is experiencing this same distancing from strategy. However, the two functions should be on the leading edge of strategy, rather than the receiving end.