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The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

c part 24  Wizardry of Business Process Management - Part 3 Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition . At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009, Alan Trefler, Pegasystems ’ founder and CEO, gave Read More...
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Documents related to » c part 24


The 11th Vendor Shootout for ERP: Observations - Part 2
Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to

c part 24  upgrade). Initially written in C and C++, more and more of the new code is in Java. An Abundance of Free abas ERP “Goodies” One apparent differentiation is abas’ proprietary object-oriented (OO) database that is self-contained and requires no database administrator (DBA) per se. At the Shootout, abas-USA president (and co-owner) Alan Salton showed how end-users can edit table fields in a casual manner with no need for  structured query language (SQL)  programming,  stored procedures , etc. Of Read More...
Intentia Braces For Its Ongoing Roller-Coaster Ride Part 1
Intentia remains solid, with a broad product portfolio footprint and a slight increase in revenue, despite vacillating financial results. The company still

c part 24  genuinely faster implementation. This concludes Part One of a two-part Event Note on Intentia. Part Two continues to examine the Market Impact, including the Challenges faced by Intentia, and makes User Recommendations. Read More...
Encompix--Thriving on Encompassing Complexity Part One: Event Summary
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets

c part 24  the current iteration. This concludes Part One of a two-part note. Part Two will discuss challenges and make user recommendations. Read More...
Optiant Going to a (Much) Better Place: Logility - Part 1
The mergers and acquisition (M@A) market seems to be coming back slowly. One evidence of this could be the late-March acquisition of long-struggling

c part 24  The Logility subsidiary provides c ollaborative supply chain software  solutions to streamline and optimize the forecasting, production, distribution, and management of products between trading partners. In the late 1990s, Logility acquired a Chicago-based  transportation management system (TMS)  provider called Distribution Systems Inc. (DSI). That product was the foundation for what is today’s Voyager Transportation Planning and Management module that provides a performance-driven,  multi-modal Read More...
Saba Software: All about People (Cloud) - Part 2
Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software

c part 24  Software: All about People (Cloud) - Part 2 Part 1 of this series introduced Saba Software , a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events. Then, I discussed the need for the “People Cloud” that Read More...
It's the Aftermarket Service, Stupid! (Part II)
Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts

c part 24  s the Aftermarket Service, Stupid! (Part II) Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [ evaluate this product ]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog . A related 2007 milestone at MCA included a significant expansion with both new and existing customers in core markets, Read More...
Taking Stock of TAKE Supply Chain Solutions - Part 2
Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a

c part 24  Stock of TAKE Supply Chain Solutions - Part 2 Part 1 of this blog series introduced TAKE Supply Chain , a  supply chain management (SCM)  division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions ( the company is listed on the Indian Stock Exchange ) . My blog post first described TAKE Read More...
The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

c part 24  Pricing Management , companies could integrate part prices with required parts for a rapid resolution and thus drive revenue by making it easier for customers to identify the needed parts at satisfactory prices. The Sourcing Innovation blog post offers some more useful details on SKM. Why Slow Customer Uptake, Then? With minimal personnel requirements, anticipated return on investment (ROI) in less than six months, and developed sets of tools and best practices being touted as additional possible Read More...
Frankie Does ERP, Part 3
[Editor’s note: Frank is a real person, employed at a real company. However, I’ve changed certain identifying particulars for a variety of reasons. This

c part 24  employed at a real company. However, I’ve changed certain identifying particulars for a variety of reasons. This interactive series is an exercise in what-if analysis based on ongoing interviews with Frankie as well as your feedback. You may find Frank’s use of language a little colorful. I have toned it down. It’s still colorful.] Previously: Episode 1 | Episode 2 * My boss wants an ERP system. My boss wants an SAP ERP system. My boss wants me to call SAP now so we can get this ERP system. He’s Read More...
PLM (Vendors) and Lean Product Development-Part 4: PTC
If you have followed my previous posts of this blog series (Part 1, Part 2, and Part 3), I guess you may have an idea about who will be the third vendor I’m

c part 24  (Vendors) and Lean Product Development-Part 4: PTC If you have followed my previous posts of this blog series ( Part 1 , Part 2 , and Part 3 ), I guess you may have an idea about who will be the third vendor I’m going to discuss concerning the relevance between its product lifecycle management (PLM) offerings and the lean product development (LPD) concept. Yes, it is PTC . Like Dassault Systèmes and Siemens PLM Software , PTC is also located in the CAD-PLM camp (read this article if you want to know Read More...
24-7 INtouch
24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments

c part 24  7 INtouch 24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty Read More...
SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 1
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges moving forward, particularly

c part 24  the public's eye. This concludes Part One of a two-part analysis of recent news from SAP. Part Two will continue to discuss the Market Impact and make User Recommendations. Read More...

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