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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cable selection


Commerce One Tries Harder
E-procurement's number two firm announced a fleet of new products and services across its entire product line.

cable selection  Bank of Canada and Cable and Wireless Optus in Australia. Commerce One itself manages the U.S. market, Commerce One MarketSitetm Global Trading Portal, which has been relaunched in a version built upon the new Portal Solution 3.0. Market Impact This is a strong set of offerings that should bring Commerce One some much needed notice. Despite its impressive stock valuation (approximately twice Ariba's relative to revenue) is has been perceived as a not-too-close runner up. This smooth new packaging should

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » cable selection

The Power Behind SHL Talent Analytics


Many organizations don’t understand the effectiveness of their talent management programs relative to their competitors’. SHL Talent Analytics is changing the way organizations think about their talent—by adding a new dimension to talent analytics. TEC analyst Sherry Fox looks at how this system provides data-driven talent insights that help businesses better understand their ‘greatest asset’ and boost business performance.

cable selection  reportedly helped Time Warner Cable (one of the largest cable companies in the US), identify the impact of their employment branding efforts, as presented at HR Tech this past October. How did SHL accomplish this? By diving into its vast database of candidates hired into similar roles in the same industry and the same region (North America), and applying that data to frontline managers in their call centers and customer service agents who answer phone queries. Time Warner Cable determined that its Read More

Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines


Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?

cable selection  for a Trans-Atlantic fiber-optic cable system, data processing and data acquisition systems at the Canadian Center for Magnetic Fusion, and power device development at GEC Hirst Research Centre, UK. He has also been a consultant to the International Civil Aviation Organization (ICAO) under its Technology Assistance Program. Dr. Robins is a physics honors graduate from Imperial College, London, and the University of Manchester Institute of Science and Technology. Dr. Robins currently consults for start-up Read More

Consumers Shop Everywhere: Understanding Multichannel Sales


Multichannel retailers must be able to flawlessly execute a full range of services to engage, transact, and fulfill on Web placed orders. Hence, most successful multichannel retailers of today had to either build a complete set of the services in-house or outsource some or all of them.

cable selection  thousands of wired (i.e., cable, phone, Internet, etc.) homes that are ready to absorb even more Best Buy goods and services. There are indications that this multichannel customer focus has resulted in a market share increase in fiscal 2004, driven by growth in computers, digital televisions, imaging and entertainment software. These are all the high-end, configurable, service-rich products that the retailer's new strategy depends on. Results depend on a supply chain that delivers products and Read More

Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Four: Market Impact Summary and User Recommendations


SSA GT has many times surprised even the biggest skeptics by turning around seemingly non-viable vantage products (which iBaan and Ironside certainly are not) and/or ailing vendors (which Baan has been, and Ironworks will have likely become).

cable selection  Baan Dimensions and Baan Cable & Wire customers are likely in the least favorable situation, and they might still want to look for other alternatives, although the migration opportunity might present itself within the SSA GT's offering (e.g., the BPCS , Infinium or PRMS products). Current iBaan 5 customers and Baan IV customers anticipating an upgrade to iBaan 5 may want to postpone their major plans until the new owner successfully launches the Gemini product. Users of iBaan CRM , iBaan SCM and iBaan Read More

Usability as an ERP Selection Criteria


Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces.

cable selection  look and feel and applicable system commands are the same as you progress from finance to manufacturing to distribution or service management modules of an application. Also watch for redundant and seemingly repetitive screens or commands that can indicate that the business logic running beneath the application has been evolved haphazardly over time. 2. Enterprise Application Search At this point in their history, enterprise applications have been complicated and large enough that no single person can be Read More

A Good Scripted Demo Is Key in Software Selection


One of the main challenges in evaluating business software solutions is first creating a good script to demonstrate the software—one that’s neither too vague nor too detailed. If it’s too vague, all the vendors will be able to demonstrate all the criteria listed—and this will have little value for decision makers who need to assess one solution against another. On the other hand, if the script is

cable selection  Good Scripted Demo Is Key in Software Selection One of the main challenges in evaluating business software solutions is first creating a good script to demonstrate the software—one that’s neither too vague nor too detailed. If it’s too vague, all the vendors will be able to demonstrate all the criteria listed—and this will have little value for decision makers who need to assess one solution against another. On the other hand, if the script is too detailed, vendors will take a lot of time to Read More

ERP Selection: Starting Out on the Right Foot


Enterprise resource planning (ERP) software selection and implementation can be complicated. But having an ERP strategy in place from the start makes it easier. And a good ERP strategy starts with the selection process itself. This Aberdeen Analyst Insight examines how best-in-class companies select ERP as part of an overall ERP strategy.

cable selection  Selection: Starting Out on the Right Foot Enterprise resource planning (ERP) software selection and implementation can be complicated. But having an ERP strategy in place from the start makes it easier. And a good ERP strategy starts with the selection process itself. This Aberdeen Analyst Insight examines how best-in-class companies select ERP as part of an overall ERP strategy. Read More

Vendor Selection Checklist for Sales and Product Configurators


Choosing the right sales and product configurator is daunting. Complex products, services, and processes can contain hundreds of thousands of possibilities. To be effective, your sales and product configurator solution needs to have at least four key characteristics, including the flexibility to model your products and processes. Discover how to get the best configurator vendor and how to make the most of implementation.

cable selection  Selection Checklist for Sales and Product Configurators Choosing the right sales and product configurator is daunting. Complex products, services, and processes can contain hundreds of thousands of possibilities. To be effective, your sales and product configurator solution needs to have at least four key characteristics, including the flexibility to model your products and processes. Discover how to get the best configurator vendor and how to make the most of implementation. Read More

ERP Selection Case Study: Tylö


Swedish-based Tylö is the world’s leading manufacturer of sauna, shower, and steam bath systems. Family-owned since the 1940s, today Tylö generates growth by leveraging IT-based operational support. Thus, when new growth objectives called for a new enterprise resource planning (ERP) solution, Tylö considered four alternatives: Movex, Jeeves, Axapta, and an upgrade of ASW. Find out which system it chose.

cable selection  Selection Case Study: Tylö Swedish-based Tylö is the world’s leading manufacturer of sauna, shower, and steam bath systems. Family-owned since the 1940s, today Tylö generates growth by leveraging IT-based operational support. Thus, when new growth objectives called for a new enterprise resource planning (ERP) solution, Tylö considered four alternatives: Movex, Jeeves, Axapta, and an upgrade of ASW. Find out which system it chose. Read More

APICS 2010 Conference: Right Path to Smart Software Selection


Join TEC for this free educational seminar: 2010 APICS International Conference & Expo Session: Getting on the Right Path to Sm...

cable selection  2010 Conference: Right Path to Smart Software Selection Selecting and implementing enterprise software is never easy. Clearly defining your objectives, requirements, and dealing with the mounds of data from vendors can be an overwhelming process—fraught with opportunities for error. And the stakes are high—the wrong enterprise software can have a disastrous effect on your company. Join TEC software selection experts at the 2010 APICS International Conference & Expo in Las Vegas to find out how to Read More

How a Jerk at Work Can Put the Kibosh on Your ERP Software Selection Project


The old software selection “how-to” horse may not have been beaten to death yet, but it’s certainly received a few good whacks. As you already know, particularly if you peruse the TEC site or subscribe to TEC’s newsletters, there are myriad articles on the challenges of software selection from various sources, offering advice to everyone from worried delegators at the top of the corporate food

cable selection  a Jerk at Work Can Put the Kibosh on Your ERP Software Selection Project The old software selection “how-to” horse may not have been beaten to death yet, but it’s certainly received a few good whacks. As you already know, particularly if you peruse the TEC site or subscribe to TEC’s newsletters , there are myriad articles on the challenges of software selection from various sources, offering advice to everyone from worried delegators at the top of the corporate food chain to beleaguered Read More

Software Selection Services for Midsized Businesses


TEC's analyst-supported services can help midsized businesses select the software solutions they need to streamline business, manage growth effectively, and stay competitive.

cable selection  Selection Services for Midsized Businesses TEC's analyst-supported services can help midsized businesses select the software solutions they need to streamline business, manage growth effectively, and stay competitive. Read More

Software Selection: A Third Alternative Part One: The Buyer’s Perspective


There are two prevailing approaches for selecting enterprise-wide software: the functions and features approach and the business processes approach. Yet a third alternative does exist—one that takes the best aspects of these two to provide the assurances needed by the buyer and the efficiency desired by the vendor.

cable selection  Selection: A Third Alternative Part One: The Buyer’s Perspective Experience has taught many of us that selecting a piece of enterprise-wide software is more of an art form than a science. In software selection, “2 + 2” may equal “4”—if the software selection process is successful and the right software, in all aspects, is selected. Or, “2 + 2” could equal “3” if it is partially successful in that the software meets many of the company’s needs but places a technological burden Read More

A Smarter Path to ERP Selection


Performing business operations with unintegrated departments and systems is often inefficient, as manually entering and reentering data in multiple locations is time consuming, error prone, and inefficient. An ERP system can be key to achieving enterprise integration. Businesses that take an integrated approach to their ERP projects—an approach that accounts for the interrelation among requirements assessment, selection, and implementation phases—will be better equipped for the future.

cable selection  Smarter Path to ERP Selection Performing business operations with unintegrated departments and systems is often inefficient, as manually entering and reentering data in multiple locations is time consuming, error prone, and inefficient. An ERP system can be key to achieving enterprise integration. Businesses that take an integrated approach to their ERP projects—an approach that accounts for the interrelation among requirements assessment, selection, and implementation phases—will be better equipped Read More