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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » cache http blog technologyevaluation com blog 2010 04 15


Wrapping Up FOSS Predictions for 2010 with a Look Back
I love end of year predictions. Whether they're right or wrong is one thing, but it's valuable to imagine various scenarios of what might happen. Taking the

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The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

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VoIP Phone Systems Comparison Guide 2010
The2010 SMB Phone Systems Comparison Guide makes it easy.

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Incentive and Compensation Management
Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help

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Plex Online for Discrete Manufacturing ERP Certification Report (2010)
Plex Online is now TEC Certified for online evaluation of enterprise resource planning (ERP) software for discrete manufacturing in TEC's ERP Evaluation Center.

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Boston Grape Escape 2010: Vendor’s Announcements Review
Recently, I attended the Grape Escape analyst event in Boston. This was the 10th annual meeting organized by Judith Rothrock’s marketing company to present her

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CC&B for Telecommunications Industries
Customer care and billing (CC@B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting

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8th ERP Vendor Shootout, Dallas, TX, 6-7 October,2010 - LAST CALL
ERP SHOOTOUT. October 6 to 7, 2010. Renaissance Dallas Hotel. Dallas, Texas 75207. Calling all manufacturers, distributors, and professional services

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Defense Manufacturing in 2010 and Beyond - Creating A Strategic Advantage


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ERP for Distribution Industries
Enterprise resource planning (ERP)@distribution software is designed for companies in the distribution and logistics industries. Traditional distribution

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Software Implementation Gone Awry-As Depicted in These 15 Oscar-nominated Films for Best Picture
As a research analyst for TEC and a contributor to its Blog, I sometimes get the opportunity to mix business-related issues with common everyday pleasures. This

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