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Documents related to » calculating a r turnover


Reducing Your New Hire Turnover
Many high-performing organizations have established key objectives for their frontline employee hiring processes. With the growth of “big data,” the tools are now in place to consistently achieve this. Get two examples illustrating the link between poor employee performance and high attrition, as well as some strategies to improve your ability to select candidates that will be high-performing employees with longer retention.

CALCULATING A R TURNOVER: Reducing Your New Hire Turnover Reducing Your New Hire Turnover Source: FurstPerson Document Type: White Paper Description: Many high-performing organizations have established key objectives for their frontline employee hiring processes. With the growth of “big data,” the tools are now in place to consistently achieve this. Get two examples illustrating the link between poor employee performance and high attrition, as well as some strategies to improve your ability to select candidates that will be
6/20/2012 3:47:00 AM

A Sharp ASP
Sharp Microelectronics of the Americas has selected Harbinger as their Application Service Provider of choice. The multi-year contract will allow Harbinger to integrate e-Procurement and business applications across Sharp's e-Supplier community.

CALCULATING A R TURNOVER: A Sharp ASP A Sharp ASP A. Turner - July 14, 2000 Read Comments A. Turner - July 14, 2000 Event Summary On June 14, 2000, Harbinger Corporation, a supplier of business-to-business (B2B) e-Commerce solutions, announced it has been selected by Sharp Microelectronics of the Americas (SMA) as its Application Service Provider (ASP). Under the multi-year contract, Harbinger will begin work to expand Sharp s e-Supplier community and integrate e-Procurement transactions via a suite of applications hosted for
7/14/2000

The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

CALCULATING A R TURNOVER: The Truth about Agent Training and Turnover in the Contact Center The Truth about Agent Training and Turnover in the Contact Center Source: Panviva Document Type: White Paper Description: Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before
1/9/2007 9:08:00 AM

Data Quality Strategy: A Step-by-step Approach
Success start with data quality strategy: a step-by-step approach.Read Technology Evaluation Centers (TEC) whitepapers. To realize the full benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how to clean it, and how to keep it clean. The companies that approach this issue strategically are the companies that will be successful. Learn the six factors that go into a good data quality strategy, and find out how to go from strategy to implementation.

CALCULATING A R TURNOVER: Data Quality Strategy: A Step-by-step Approach Data Quality Strategy: A Step-by-step Approach Source: SAP Document Type: White Paper Description: To realize the full benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how to clean it, and how to keep it clean. The companies that approach this issue strategically are the companies that will be successful. Learn the six factors that go into a good data quality
1/25/2010 1:13:00 PM

CRM ROI: Creating a Business Case
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.

CALCULATING A R TURNOVER: CRM ROI: Creating a Business Case CRM ROI: Creating a Business Case Tom Pisello - July 23, 2004 Read Comments Introduction Getting a read on the return on investment (ROI) of customer relationship management (CRM) from analysts is near impossible today. Several 2003 reports claimed the ROI from CRM implementations was dismal, with 8 out of 10 projects failing to deliver on ROI promises, and 50-70 percent typical project failure rates.(1) Some of this year s reports are more optimistic, with about 52
7/23/2004

Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

CALCULATING A R TURNOVER: Why a Call-centric CRM? Why a Call-centric CRM? Source: Call Pro CRM Document Type: White Paper Description: Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this
2/27/2012 11:09:00 AM

A Guide to Software Test Tools
Testing a system well is harder than building it. In the face of new risks introduced by the ever-increasing complexity of software and hardware, test tools may be your only practical way to be confident that you've got just what you paid for. From gathering the initial requirements to supporting the system after it has been deployed, test tools are available to support all phases of a project. This article looks at the ways that test tools can be used to design, code, and (of course) test a system.

CALCULATING A R TURNOVER: A Guide to Software Test Tools A Guide to Software Test Tools James Lyndsay - December 15, 2008 Read Comments Originally published – July 16, 2004 Overview Whether you are buying or making software, test tools help you get the most from your investment. A useful test tool gives you far more than efficiency; it will help you avoid trouble, provide vital information, and can enable your organization to take new opportunities with greater agility and strength. Testing a system well is harder than building
12/15/2008

AT&T Has a Thing for Media
In February 2000, AT&T announced their 'Ecosystem' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on the delivery of media. The AT&T 'Ecosystem For Media' is designed to be the industry’s premiere end-to-end digital media platform with the goal to serve 10 million simultaneous streaming media internet users.

CALCULATING A R TURNOVER: AT&T Has a Thing for Media AT&T Has a Thing for Media A. Turner - August 7, 2000 Read Comments A. Turner - August 7, 2000 Event Summary In July, AT&T announced its Ecosystem for Media, a network services platform with a co-marketing and distribution program that will allow companies to create, manage and distribute audio and video to millions of users over the Internet. Working closely with Inktomi, Microsoft, RealNetworks and other industry leaders, AT&T will leverage its data and Internet
8/7/2000

A Matter of Trust
When important information is withheld, it leads to enormous inefficiencies or even disasters in the supply chain. Trust is needed to streamline decision making and interactions in the supply chain. But, in spite of what

CALCULATING A R TURNOVER: A Matter of Trust A Matter of Trust Bill McBeath - June 22, 2004 Read Comments To Trust or Not to Trust: What to Share with Trading Partners I recently asked a question to a senior supply chain executive: When should you trust your trading partners and when should you withhold information from them? His answer: Never and Never. His answer was only partly tongue-in-cheek. It highlights a dilemma we all face. When important information is withheld, it leads to enormous inefficiencies or even disasters
6/22/2004

Waking Up to a “New Day” at Infor
Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

CALCULATING A R TURNOVER: Waking Up to a “New Day” at Infor Waking Up to a “New Day” at Infor PJ Jakovljevic - April 16, 2012 Read Comments Infor , the third-largest provider of business application software with 70,000 customers and annual revenues estimated at nearly $2 billion (USD), is reinventing itself under the direction of new chief executive officer (CEO) Charles Phillips, who joined the company from Oracle in October 2010. Observers agree that Phillips has his work cut out to build a strong challenger to giants
4/17/2012 10:35:00 AM

BI Showdown Becomes a Firing Squad » The TEC Blog
BI Showdown Becomes a Firing Squad » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

CALCULATING A R TURNOVER: bi, exact, microsoft, Oracle, Software Evaluation, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-10-2007


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