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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 call accounting


Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they

call accounting  a Call-centric CRM? Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be us

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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FinancialForce Accounting Summer ’12 Bridges Salesforce Service Cloud and Accounting


FinancialForce Accounting Summer ’12 is launched just in time for the Dreamforce 2012 conference. FinancialForce Accounting has been extended to work with Salesforce Service Cloud (previously it worked with Salesforce Sales Cloud only). This integration is expected to eliminate the proverbial gap between customer service and finance functions and to turn the customer service center (call center

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Business Case - Metro Canada Logistics


Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.

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Geac Upgrades Accounting And Human-Resources Apps -- SQL Release 6.0 Simplifies Purchasing And HR Services For Midsize Companies


Geac SmartEnterprise Solutions released an updated version of its human resources and accounting applications for midsize companies at the beginning of January. SQL Financials and HR Release 6.0 are available immediately, as are a set of employee self-service applications that integrate with the suite. Geac SmartEnterprise, a division of Geac Computer Corp., acquired the SQL suite last year from Clarus Corp.

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WineDirect Acquires Winery Accounting and POS Provider


WineDirect announced that it has acquired Elypsis Winery from Admiral IT. Headquartered in Napa Valley, CA, WineDirect provides sales technology and fulfillment services for wineries. Elypsis offers a range of services encompassing enterprise resource planning (ERP), point of sale (POS), and customer relationship management (CRM). WineDirect already provided a broad range of

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Rising to the Challenge: Productivity in Accounting and Finance Organizations


During these challenging times companies need to do more with less. This need extends throughout the organization-and companies' accounting and finance organizations are rising to the challenge. Know the most critical challenges faced by the CFO organization of companies in improving staff productivity and effectiveness of their operations according to research conducted by the Institute of Management Accountants (IMA).

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Accounting and Small Business Software


Accounting systems manage procedures for accurately entering, tracking, and maintaining information related to an organization's financial operations. These accounting applications typically support general ledger (GL), accounts payable (A/P) and accounts receivable (A/R), payroll, job and project costing, and multinational accounting. Many small to medium businesses (SMBs) require that other functions (such as inventory control, manufacturing management, and financial reporting) also integrate with their accounting system.

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Six Reasons You Should Think About Getting a New Accounting System


Accountants and business people overall are generally aware that whatever happens in the company must be reflected in the corresponding accounting books or ledgers as accurately and as quickly as possible. This means that accounting as a business process should be able to obtain, process, and store a significant volume of data that comes from a battery of different sources. I do not believe we

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Credit Accounting Firm with E-procurement Initiative


Top accountant and auditor PricewaterhouseCoopers creates an E-purchasing marketplace and portal.

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Accounting Software Selection Challenge #3: Microsoft vs. Infor (Difficulty = Basic)


I just want to make a quick point to address a popular software selection misconception. Here’s the misconception:  “The best accounting package for my business is the software that supports the most comprehensive breadth of accounting functionality.” And below are a couple of graphics from TEC Advisor (based on a hypothetical accounting software selection project) that show why this

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Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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