Cincom joins a slew of vendors that are aiming at providing a business process improving middleware layer, which will route requests and interventions across the loosely integrated applications, mitigating the need for complex point-to-point integration. Cincom Environ, an 'event-enabled environment' is designed to support most of a company's Enterprise Application Integration (EAI) and Business Process Automation (BPA) needs.
call center bpo
development, customer support, database, call center, and manufacturing functions. In addition to core ERP software, Cincom has developed, marketed, and still supports software for document management, knowledge systems for sales, and customer relationship management (CRM). Its software solutions are used by more than 5,000 customers in over 90 countries worldwide. Much of this recent sales success is reportedly attributed to Cincom's Environ , an enabling technology that is tightly integrated with