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Documents related to » call center case study


Welch s
Learn how Welch's found a solution that would give it the ability to optimize and coordinate its short-term production schedules while building long-term master production schedule (MPS) based on the capacity constraints, inventory targets, and manpower.

CALL CENTER CASE STUDY: production, case, PMC, Welch, flexibility.
4/29/2005 9:33:00 AM

Contact Center Buyer s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

CALL CENTER CASE STUDY: contact center consulting,   call center contact center,   contact call center,   contact center call center,   virtual contact center,   call center contact,   contact center analytics,   cloud contact center,   microsoft contact center,   ip contact center Source: Ziff Davis Learn more about Ziff Davis Readers who downloaded this white paper also read these popular documents! Sales Process Map Best Practices for ERP Implementation TEC 2013 Supply Chain Management Buyer’s Guide Talent
8/17/2012 4:46:00 PM

Maytag
Maytag had set very aggressive inventory goals, and material manager, Richard Dix needed to find a solution to lower material related downtime, reduce airfreight bills, and reduce overall production costs.

CALL CENTER CASE STUDY:
11/21/2005 11:20:00 AM

City of St. John s


CALL CENTER CASE STUDY: St. John's, StarGarden, StarGarden case study, StarGarden implementation.
8/15/2013 5:12:00 PM

Saks Inc.
Learn how Saks Inc. leveraged flow-through operations in its distribution center to move 90 percent of its goods automatically, without human intervention to get merchandise to its stores faster, while taking inventory out of the system.

CALL CENTER CASE STUDY: percent of its goods automatically, without human intervention to get merchandise to its stores faster, while taking inventory out of the system. Saks Inc. style= border-width:0px; />   comments powered by Disqus Related Topics:   Supply Chain Management (SCM),   Warehouse Management System (WMS) Related Industries:   Merchant Wholesalers,   Durable Goods Related Keywords:   catalyst,   case,   Saks,   logistic,   finance,   management Source: Catalyst International Learn more about
4/29/2005 9:33:00 AM

Boeing Autometric
Learn how Boeing Autometric, a software and technical solutions provider for modeling, visualization, simulation, and analysis to customers in the defense, telecommunications, and commercial mapping industries, implemented a solution to manage customer communication and information.

CALL CENTER CASE STUDY: customer, Boeing, Epicor, clientele, case, management.
4/29/2005 9:33:00 AM

Del Monte Foods
...

CALL CENTER CASE STUDY:
9/28/2012 4:34:00 PM

Tis The Season for Call Center Fraud
To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although many eTailers invest in technology to thwart online fraud, many have ignored protecting their own call centers. Thus, these centers have not had the same level of fraud deterrence. Learn more about detecting call center fraudsters among a sea of valid shoppers.

CALL CENTER CASE STUDY: Tis The Season for Call Center Fraud Tis The Season for Call Center Fraud Source: TeleSign Corporation Document Type: White Paper Description: To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although many eTailers invest in technology to thwart online fraud, many have ignored protecting their own call centers. Thus, these centers have not had the same level of fraud deterrence. Learn more about detecting
10/1/2012 9:01:00 AM

U.S. Tsubaki
This case study shows how U.S. Tsubaki, a major producer and supplier of roller chain, engineering class chain, and other drive components, adopted the QAD MFG/PRO enterprise solution to address the ever increasing complexity of it’s inventory and supply chain.

CALL CENTER CASE STUDY: case, QAD, Tsubaki, inventory, implementation.
4/29/2005 9:33:00 AM

Case Study: New Star
New Star Asset Management was looking to maximize its existing sales channels and drive more information gathering via the Web. In order to achieve its aggressive targets, it needed to find a way to make better use of the Web, while reducing costs. Since integrating a Web content management system, New Star has seen a significant drop in Web-related expenditure—with cost savings of nearly 68 percent in the first year.

CALL CENTER CASE STUDY:
6/26/2007 2:14:00 PM


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