Home
 > search far

Featured Documents related to »  call center feature


Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

call center feature  (Wikipedia) Call Centre (Wikipedia) Call Center Buyer's Guide Call-center technology can deliver huge benei ts to your bottom line by boosting revenues and enhancing customer experience. Call Center is also known as : contact center technology , Virtual Call Center , Free Call Center Software , Call Centre , Call Center Software , Call Center Solutions , Call Center Services , Call Center Outsourcing , Call Center Resources , Customer Contact Center Solutions , Contact Center Services , outbound call Read More...

The CyberAngel: Laptop Recovery and File Encryption All-in-One
Relevant Technologies took the CyberAngel into our labs to test it for our acceptability rating. It worked as advertised, and had more features than expected.

call center feature  7, 800 number to call at the CyberAngel Security Monitoring Center if we suspected that the laptop had been stolen. When the alert e-mail was mailed to us, it included a Created timestamp, but not a Sent timestamp. We're not sure why the CyberAngel monitoring server did not register a Sent timestamp with the messaging server, however, in the body of the e-mail, it did include a correct timestamp of the unauthorized access. This seems to be a problem that is trivial at best, though we'd like to see Read More...
CRM for Financial and Insurance Markets RFI/RFP Template
Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Respons...
Get this RFP template now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » call center feature


Plex Systems at a Crossroads: Part 1
Plex Manufacturing Cloud is an integrated manufacturing software solution for managing the manufacturing process (including specific lean manufacturing needs

call center feature  recently opened a customer call center in Irvine, California, currently with five employees, but that number is expected to grow to a dozen in late 2013. Previously, service and support was done via a ticket-based system whereby an expert would respond to the ticket from his/her place (depending on the time of the day), but the response time could be over an hour. The aforementioned real-time call center should be a major customer service upgrade. Also, there have been no education services and training Read More...
WineDirect Acquires Winery Accounting and POS Provider
WineDirect announced that it has acquired Elypsis Winery from Admiral IT. Headquartered in Napa Valley, CA, WineDirect provides sales technology and fulfillment

call center feature  sales (POS), and even call center solutions. The addition of the Elypsis ERP solution will enable wineries to access all of WineDirect’s services and manage everything in one place. The ERP solution is based on Microsoft Dynamics NAV and has been tailored specifically for the wine industry. The capabilities WineDirect can now offer in its suite of products include: A comprehensive e-commerce platform supporting multichannel sales efforts, including Facebook commerce A complete tasting room Read More...
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

call center feature  9 ) knows the issue. Call Center Magazine advises that user-friendly IVR systems should include no more than two menus, and a maximum of four selections for each menu. And customers should be able to transfer at any time to a live agent. Web and Email integration The Internet has established itself as an important way for customers to gather information and communicate with companies. Savvy Web-oriented firms take orders over the Web and make it easy for customers to track those orders as they progress Read More...
Best Practices for Improving Performance in Your Contact Center
Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

call center feature  Practices for Improving Performance in Your Contact Center Best Practices for Improving Performance in Your Contact Center Your contact center is your front line for customer service and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You'll learn how to manage your Read More...
8 Solutions Designed to Optimize the Data Center
As your business grows, so too does the complexity of your data center. Along with this complexity, there are problems such as the inflexibility caused by

call center feature  Solutions Designed to Optimize the Data Center As your business grows, so too does the complexity of your data center. Along with this complexity, there are problems such as the inflexibility caused by operating systems, applications, and associated data, which are bound to the hardware they are installed on. Discover eight ways to optimize the infrastructure in your data center using virtualization products designed to work with your current technologies. Read More...
Using CRM to Boost Call Center Performance
Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the

call center feature  CRM to Boost Call Center Performance Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the right customer relationship management (CRM) tools for interdepartmental coordination, real-time pipeline visibility, a centralized database, and actionable intelligence improves overall performance and accountability. This white paper aims to enable CRM strategy. Read More...
Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact

call center feature  Practices for Improving Performance in Your Contact Center In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance. Read More...
How Retailers are Answering the Call of Mobile Shopping
Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile.

call center feature  Retailers are Answering the Call of Mobile Shopping How Retailers are Answering the Call of Mobile Shopping Mobile shopping is the next giant wave in retailing, but are you positioned to get your fair share of the dollars? Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile. You'll learn about the current trends in mobile shopping the different mobile marketing approaches you can take—along with their pros and cons Read More...
Software for Real People Part One: MindManager Feature and Functions
Many software applications are indispensable for the operation and management of the enterprise. They, however, may actually stifle creativity--arguably the

call center feature  and word processing, are basically linear processes that primarily rely on textual or numeric structure. Despite their inflexibility, these tools have come to be seen as an important to the operation and management of the enterprise. As a result, we require the user to adapt to the tool rather than the tool supporting the user. Like the old saying, If all you have is a hammer, then everything looks like a nail . As silly as it seems, we are trying to make the creative mind a nail so we can hit it with a Read More...
Case Study: Redesigning a Distribution Center
A parts distributor had poorly used space and storage media with limited material visibility resulting in frequent stock-outs. To replace its old warehouse

call center feature  Study: Redesigning a Distribution Center A parts distributor had poorly used space and storage media with limited material visibility resulting in frequent stock-outs. To replace its old warehouse management system (WMS), the company decided to redesign its existing storage space and media in order to improve picking and replenishing efficiency and to reduce inventory carrying and material handling costs. Find out how a logistics modeling and design tool helped. Read More...
Fundamentals of Managing the Data Center Life Cycle for Owners
Just as good genes do not guarantee health and well-being, a good design alone does not ensure a data center is well built and will remain efficient and

call center feature  of Managing the Data Center Life Cycle for Owners Just as good genes do not guarantee health and well-being, a good design alone does not ensure a data center is well built and will remain efficient and available over the course of its life span. For each phase of the data center’s life cycle, proper care and action must be taken to continuously meet the business needs of the facility. This paper describes the five phases of the data center life cycle, identifies key tasks and pitfalls, and o Read More...
Human Resource Management Center (HRMC)
Founded in 1984, Human Resource Management Center (HRMC) is a pioneer in applying cutting edge technology to solve business' most pressing human capital

call center feature  Resource Management Center (HRMC) Founded in 1984, Human Resource Management Center (HRMC) is a pioneer in applying cutting edge technology to solve business' most pressing human capital challenges. The company's flagship HRMC AcclaimSM solution simplifies the management of all phases of the employee lifecycle, and the identification of opportunities for improvement. HRMC's technology automates a range of interrelated processes within a flexible, user-friendly framework, enabling organizations to Read More...
HP: Why Not Just Call It “e-Vectra.com”?
HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap.

call center feature  Why Not Just Call It “e-Vectra.com”? Event Summary [PCWeek - 22 February 2000] Hewlett-Packard Co. [NYSE:HWP] today joined the industry movement toward low-cost, legacy-free desktop PC systems by unveiling its e-Vectra corporate desktop line, the company's first e-PC product designed for the workplace. The dictionary-sized computer tower features a new look and weighs just under 8 pounds, making it about 75 percent smaller than traditional commercial desktop PCs, according to HP officials in Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others