ROI Systems' strategy in terms of enhancing its MANAGE 2000 product and its geographic coverage has apparently been paying off, which comes as a welcome news these days when many of its peers that have traditionally touted more glitzy products are facing the moment of truth. Its recent solid financial performance puts the company in the position of being able to move forward with its plans for further needed product enhancements, staffing expansion and company growth, at a time when many of its peers continue to struggle.
call center news
pre-built customer, supplier, engineering, call center, inventory and work order portals. For example, the customer's portal provides hyperlinks to order, service call, accounts receivable (AR), material return (RMA), contract and other customer-related information. These portals may be tailored to the reader's specific information needs and/or roles. In addition to aggregating information and supplying links to related functions and capabilities, the system automatically populates the news section of