Delivering news that a position is being eliminated may be one of the most difficult responsibilities a human resources professional will face. Conducting an event that impacts a handful, hundreds, or even thousands of employees can take an emotional toll. In any situation, having an unusually high level of stress can make simple projects seem difficult, and difficult projects seem insurmountable.
This guide outlines some best practices for conducting a workforce reduction event.
The goal should be to create an event that will leave impacted employees feeling that the message was delivered professionally, that resources were provided to them to make their transition easier, and their job search will be effective and efficient.
call effectiveness by stating ratio of calls received to those answered within defined time limits
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