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Documents related to » call effectiveness by stating ratio of calls received to those answered within defined time limits


The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value
Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery

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5 DNS Security Risks That Keep You Up At Night (And How To Get Back To Sleep)
DDoS, cache poisoning, footprinting, oh my! Who knew that there were so many ways to threaten the security of your DNS? Read this white paper to find out all of

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The High Cost of Change for ERP: What Does it Cost to Keep Up to Date?
Companies are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after they have been installed. The question isn’t

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Performance Management and ERP: What You Need to Know to Get the Most out of Your Investments
This paper details the challenges chief information officers (CIOs) face when seeking performance management (PM) capabilities from their enterprise resource

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Building an ERP Taskforce: How to Select the Best Team to Ensure Success
The first step in any enterprise resource planning (ERP) implementation involves bringing together the team that will plan and implement the project@your ERP

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PROACTIS Source-to-contract and Purchase-to-pay Solutions Ruling the UK Public Sector
PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline

call effectiveness by stating ratio of calls received to those answered within defined time limits   Read More...
Accu-Time Systems Releases TimeCom
Accu-Time Systems (ATS), a subsidiary of Amano USA Holdings, Inc., recently released TimeCom, a time-clock and cloud-based integration middleware solution. The

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It’s All about Security: Things to Know Before You Open the Doors to Smartphones and Tablets in Your Enterprise
Mobile devices such as smartphones and tablets may be putting your corporate information at risk. Lost or stolen smartphones that are not password-protected, or

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How to Get Closer to Your Best Customers
In the white paper Get Closer to Your Best Customers, you''ll find a host of new ideas and proven best practices for dealing with customers more e...

call effectiveness by stating ratio of calls received to those answered within defined time limits  to Get Closer to Your Best Customers If this tough business climate is forcing you to find new ways of doing business , you''re not alone. Many businesses are searching for new strategies to help them prosper. Customer attitudes and spending patterns have changed as well. In the white paper Get Closer to Your Best Customers , you''ll find a host of new ideas and proven best practices for dealing with customers more effectively. You''ll learn the four key things you can do to get close to your customers, ho Read More...
From Promises to Proof: How to Demonstrate Value to Your Customers
For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a

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Back to Basics
You may have noticed that we’re steadily adding new content to our Evaluation Center pages (check out our CRM page to see what I’m talking about). We’ll be

call effectiveness by stating ratio of calls received to those answered within defined time limits   Read More...
How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation
Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource

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Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite
The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include

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How SMEs Can Tap Into Real-Time Business Intelligence
InHow SMEs Can Tap Into Real-time Business Intelligence you''ll learn why manual data analysis isn''t enough...

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Leveraging IT and Electronic Discovery Technology to Meet the Expected Challenges Posed by Recent Changes to the Federal Rules of Civil Procedure
When it comes to electronic discovery, the process of producing digital information as part of a legal matter, ignorance is no longer bliss. An overarching

call effectiveness by stating ratio of calls received to those answered within defined time limits   Read More...

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