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Case Study: Grand Rapids Spring & Stamping
A supplier to the automotive industry, Grand Rapids Spring & Stamping (GRS&S) implemented an innovative continuous improvement program. The goal: to make

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » callcenter filetype ppt


Enterprise Application Solutions
Sonata has executed numerous projects for US and other international clients in areas ranging from co-product development and web-enabling solutions to re

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Case Study: Wilson Tool International
Wilson Tool recognized the need to develop its online presence. The company’s customers increasingly expected to be able to access information about products

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TOTVS S/A
Founded in 1983 as the Microsiga Software Company, TOTVS is a software company focused on innovation, relationship, and management support. It is the top

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NEC
NEC Corporation (NASDAQ: NIPNY) (FTSE: 6701q.l) provides enterprise business solutions, Internet, and broadband network services to meet the specialized

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Beyond Boundaries: A New Role for Finance in Driving Business Collaboration
The current global economic instability means firms have to quickly adapt to business conditions. This uncertainty may increase companies’ reliance on business

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Manage Your Business, Drive Growth, and Adapt to Change
Many business owners and managers wonder how to maintain visibility and control in order to keep ahead of the competition, focus on customers, and adapt to

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Calculating ROI for Business Intelligence Solutions in Small and Midsized Businesses
For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until

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Achieving Business Intelligence in Midsize Companies
Most companies have an incredible amount of data living in transaction-based, distributed systems and databases. But these databases are often not designed to

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Managing Business Risk in the Food and Beverage Industry
Midsize food and beverage companies are striving to be more things to more markets, while ensuring consistent customer satisfaction and regulatory compliance

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How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software
Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies

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Innotas
Based in Oakland, California (US), Innotas is a subscription-based business that provides an enterprise-class on-demand project portfolio management (PPM

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Analytics Leader Voices Its Opinions on S&OP State of Affairs
Today’s retail companies are realizing the importance of creating an optimal balance between supply and demand, with a focus on sensing and shaping demand

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Selerant Corporation
Selerant provides enterprise product lifecycle management software for formula-based process industries. Founded in 1990 Selerant has installations all

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Enabling Growth through Business Model Innovation: Change Is the Only Constant
Innovation has many dimensions. For a long time, innovation referred to new-product development. Business model innovation is broader and impacts the enterprise

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