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 can a needs analysis be done on knowledge gaps


Reducing Turnover and Managing Change: How Retailers Can Benefit from a New Approach to Training and Talent Management
This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession

can a needs analysis be done on knowledge gaps  development and succession planning can make a bottom-line difference in the retailer's ability to reduce turnover, manage change and achieve strategic goals. This paper also examines how instead of purchasing software systems, many retailers are using software as a service (SaaS) solutions to create an agile talent management environment that makes optimum use of both budgetary and staff resources. New Challenges in the Retail Sector Retailers employ more US workers than any other industry. Like every

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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PPM for Internal Departments RFI/RFP Template

Portfolio and Project Management, Resource Planning and Scheduling, Customer Support and Contact Management, Time and Expense Management, Financial Management, Budgeting, and Costing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Product Technology  

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Documents related to » can a needs analysis be done on knowledge gaps

CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

can a needs analysis be done on knowledge gaps  projected customer lifetime value can be a very powerful concept to improve customer interaction and to better allocate resources across marketing, sales, and services. The value of a particular customer should determine the amount of time and effort invested in the customer relation- ship. However, the value of a customer should not be seen in strictly financial terms. Customers can also have a strategic value if they are opinion leaders, win backs, early adopters, tipping point customers, important Read More

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration


The current global economic instability means firms have to quickly adapt to business conditions. This uncertainty may increase companies’ reliance on business alliances to provide as-needed skills, services, and products. To optimize these alliances, finance should enter the discussion as early as possible. Find out where finance’s true value lies when realigning strategic objectives to include business collaboration.

can a needs analysis be done on knowledge gaps  the R&D side, you can get a little emotional with, ‘Hey, I really want to build this product,’ or ‘I want to do this project,’ he says. We [in finance] can take the role of unbiased, unemotional third party, listen and evaluate without a pre-set agenda. We don’t write code. We don’t know how this all comes together. We can understand the dynamics of the proposed product, quantify the possible impact to performance targets, etc. Finance should be saying, ‘But it seems to me, here are your Read More

A Road Map to Data Migration Success


Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and find out how to best approach them.

can a needs analysis be done on knowledge gaps  simple concept and requirement can drive a scope that is much larger than expected. A data migration requirement can be driven by a range of initiatives, such as an application replacement or upgrade, the need to consolidate data within a data warehouse, or a requirement to create a single view of product within an organization. In cases where migrated data is transformed for new uses, your project team encounters some very specific management and technical challenges. For example, a team that has been Read More

Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success


New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster service stress front-office applications, while parallel demands from internal users place greater demands on back-office systems. Before you discover that your data quality has been rendered ineffective, consider adopting enterprise information management (EIM).

can a needs analysis be done on knowledge gaps  business units, or it can be a single functional entity. Whatever its scope, EIM involves fostering, creating, and maintaining practices that allow the business to optimize data access and usage regardless of where the data resides and what functional entity needs it. First and foremost, EIM exists to support business objectives. This means business drivers are used to form the EIM strategy and tightly link them to corporate goals, such as profit, revenue, share value, etc. In order to aid in the Read More

BI on the Go . . . So, Who’s Using Mobile BI?


In this first of two posts, TEC senior BI and data management analyst Jorge García presents some of the main findings of the TEC 2014 mobile survey on the usage of mobile BI offerings by enterprises—who's using mobile BI offerings and from which vendors, and which industry is showing the interest in mobile BI solutions.

can a needs analysis be done on knowledge gaps  conclusive nor extensive, it can be used as a good starting point or basic point of reference for gauging what mobile BI solutions your peers in companies with a similar size as yours and in the same industry are using. This information may be useful before you embark upon the venture of acquiring a new mobile BI solution or replacing the one you already have. Stay tuned for a second post on the survey, where I will present the most requested mobile BI functionality and the users’ level of satisfaction Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

can a needs analysis be done on knowledge gaps  ROI? From TESS I can do a trick and examine the value returned per dollar spent. More than that, I can include all costs (my TCO ), and compare the ROI's. In Figure 5, the total expected cost is measured for each PDA in my shortlist on the y-axis. Interestingly, the Jornada has the best ROI, and would win in this scenario. However, the chart also tells me from the table at the bottom of the figure that a cost reduction of $44 - some 8% - would give me the same ROI for the iPAQ. Unfortunately, my sway Read More

On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation


Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring proper process management, as well as approaches to help maximize your return on investment (ROI). A SaaS solution for your enterprise resource planning (ERP) or accounting system might be your ticket to improved business and application performance.

can a needs analysis be done on knowledge gaps  core application like ERP can be a jolt for the organization, which may not be used to features such as real-time visibility into operational metrics and user defined data reporting. It is important to prepare business users to take proper advantage of these new capabilities, putting processes in place for change requests and problem resolution, while ensuring IT maintains governance oversight of core business processes. In some cases, this may mean training users to take over administration Read More

The Power of Knowledge -- Knowledge is Power (Part 1)


The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt with a seemingly not-really-knowledgeable call center person over the phone or a clueless technician that showed up at your door? To be fair, maybe those folks were knowledgeable in principle, but were still ill-informed about your

can a needs analysis be done on knowledge gaps  individuals and small groups can use KM software as a platform for brainstorming and analysis, and for cataloging, organizing, structuring, and searching disparate sources of information or data, and arranging them into an understandable  and useful format. The next KM step up in terms of complexity would be more specialized enterprise software suitable for use by teams, as with various collaborative groupware applications . Groupware KM provides a virtual space where members of a company or project Read More

Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers


The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope lies in introducing knowledge management strategies across the enterprise—before it’s too late.

can a needs analysis be done on knowledge gaps  to the company. They can help identify the potential challenges of such a system. By the same token, end-users can help mitigate issues at the outset, as well as determine acceptable risks. For these reasons, change should be managed at every level of the organization's hierarchy. To achieve an efficient knowledge capture process, and for sustainable success, companies should create interdependent and continuous communications. The way to overcome resistance is to define an integration strategy early, and Read More

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Avenue A - Razorfish

can a needs analysis be done on knowledge gaps  A Razorfish Avenue A - Razorfish Read More

Enterprise Knowledge Workers: Understanding Risks and Opportunities


To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has multiplied the amount of information available to these workers, it’s also made the efficient dissemination, management, and processing of data more burdensome. Find out more about how collaborative tools are—and aren’t—being used in the information-sharing workplace.

can a needs analysis be done on knowledge gaps   Read More

Selecting a CMS Based on Ease of Use


Businesses have a wide range of offerings to choose from when it comes to content management systems (CMSs). Among the many CMS selection criteria, ease of use is the most important. The easier a system is to use, the more adoption it will gain within the organization—especially when content management is becoming recognized as a marketing platform instead of being driven solely by IT. Find out more.

can a needs analysis be done on knowledge gaps  a CMS Based on Ease of Use Businesses have a wide range of offerings to choose from when it comes to content management systems (CMSs). Among the many CMS selection criteria, ease of use is the most important. The easier a system is to use, the more adoption it will gain within the organization—especially when content management is becoming recognized as a marketing platform instead of being driven solely by IT. Find out more. Read More

Retrospective Network Analysis


While network complexity and bandwidth demands continue to increase, applications such as voice over Internet protocol (VoIP) increase performance requirements. Today’s network administrators need versatile monitoring and analysis tools to quickly troubleshoot and monitor security and compliance. Retrospective network analysis (RNA) tools let you go “back in time” to reconstruct failure or attack. Discover the benefits.

can a needs analysis be done on knowledge gaps   Read More

How to Build a Business Case for Lighthouse System’s Shopfloor-Online


Making a robust business case to convince management how a software solution can make a valuable contribution to your business isn’t easy. To build a successful case, you need a set of practical examples of what the software does and the benefits it can provide. Examine the strategies and problems associated with achieving your manufacturing objectives, and what the Lighthouse Systems’ solution can do to address them.

can a needs analysis be done on knowledge gaps  how a software solution can make a valuable contribution to your business isn’t easy. To build a successful case, you need a set of practical examples of what the software does and the benefits it can provide. Examine the strategies and problems associated with achieving your manufacturing objectives, and what the Lighthouse Systems’ solution can do to address them. Read More