Home
 > search for

Featured Documents related to » can a needs analysis be done on knowledge gaps



ad
Get Top WCM Software Comparisons

Find the best WCM software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » can a needs analysis be done on knowledge gaps


Knowledge Based Selections
Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: desired business architecture, you can constructs a Risk Profile for each selection to help guide the GO/NOGO decision and risk mitigation choices. Mitigate ongoing costs While there may be more than one product that satisfactorily addresses your requirements, differences in total solution cost can be significant. These costs are not restricted to license fees, implementation services, and user training fees. Years after the go-live date of the new system, the ongoing maintenance, training, and upgrade
3/14/2001

Lean Knowledge Work
The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do about it.

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: why, and what you can do about it. Lean Knowledge Work style= border-width:0px; />   comments powered by Disqus Related Topics:   Information Management and Collaboration,   Practices and Business Issues Related Keywords:   Toyota Production,   lean management,   data driven,   brainstorming,   Harvard business review,   HBR Source: Wipro Technologies Learn more about Wipro Technologies Readers who downloaded this white paper also read these popular documents! Best Practices for ERP
10/14/2011 2:42:00 AM

The Power of Knowledge -- Knowledge is Power (Part 3) » The TEC Blog
most relevant results. This can result in a better experience for self-service customers because they are only exposed to relevant results. The productivity and quality of customer service within the call center could therefore go up due to increased speed and accuracy. Another more recent validation came from Salesforce.com , who has paid approximately US$31.5 million to acquire InStranet , a privately held supplier of KM software that is used in call centers and web self-service scenarios . The

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: atg, call center, consona, CRM, egain, inquire, instranet, kana, KNOVA, knowledge base, Onyx, RightNow, salesforce.com, SCM, service knowledge management, servigistics, servigistics ssm, skm, ventyx, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-03-2009

Moxie Software: Handling “Big Knowledge” » The TEC Blog
knowledge exodus, but also can hasten a knowledge influx and guarantee that knowledge will never again be static or localized to a few individuals. Moxie Software has recently  launched Social Knowledgebase , which combines social collaboration technology with knowledge management, aiming to make it easy to tap into and capture knowledge sourced from individuals, groups, and even trading partners and customers. Social Knowledgebase allows enterprises to tap into the collective knowledge of their

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: collaboration, collaboration spaces, CRM, customer service, industry watch, knowledge management, moxie software, social, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-05-2013

Enterprise Knowledge Workers: Understanding Risks and Opportunities
To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has multiplied the amount of information available to these workers, it’s also made the efficient dissemination, management, and processing of data more burdensome. Find out more about how collaborative tools are—and aren’t—being used in the information-sharing workplace.

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: Enterprise Knowledge Workers: Understanding Risks and Opportunities Enterprise Knowledge Workers: Understanding Risks and Opportunities Source: SAP Document Type: White Paper Description: To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has multiplied the amount of information available to these workers, it’s also made the efficient dissemination, management, and processing of data more burdensome.
6/19/2009 3:14:00 PM

High Hopes for Workday, Inc. on Initial Trading Day » The TEC Blog
Web site: XHTML: You can use these tags: --> * Comments: * Spam protection: Sum of 1 + 3 ?     Notify me of followup comments via e-mail --> The TEC Blog Discussing Enterprise Software and Selection Tag Cloud analytics bi BPM Business Intelligence CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: financials, HCM, human capital management, industry watch, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-10-2012

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support » The TEC Blog
addressing clients’ problems, how can KBs of known product issues become a tool in the hands of customers? Here are some thoughts to consider… Recognizing the role played by customers in the creation and development of KBs— KBs of known issues store client experiences, so providing customer access to these information pools is essential. Clients are the best testers of a product, as they employ it in real-life situations. As a result, clients create awareness not only about the product defects, but

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: CRM, Customer Centric, customer support, Enterprise Knowledge Base, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2012

Capitalizing on Change
Change management is an inherent part of software implementation. Ideally, you want new business processes and the software to support them. However, companies still often compromise, due to their implementation approach and technology limitations—resulting in needless expense. There is a more rapid approach to implementation and change management, with reduced risk, greater value, and lower total cost of ownership (TCO).

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: Capitalizing on Change Capitalizing on Change Source: One Network Enterprises Document Type: White Paper Description: Change management is an inherent part of software implementation. Ideally, you want new business processes and the software to support them. However, companies still often compromise, due to their implementation approach and technology limitations—resulting in needless expense. There is a more rapid approach to implementation and change management, with reduced risk, greater value, and
10/21/2009 5:10:00 PM

Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers
The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope lies in introducing knowledge management strategies across the enterprise—before it’s too late.

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: to the company. They can help identify the potential challenges of such a system. By the same token, end-users can help mitigate issues at the outset, as well as determine acceptable risks. For these reasons, change should be managed at every level of the organization s hierarchy. To achieve an efficient knowledge capture process, and for sustainable success, companies should create interdependent and continuous communications. The way to overcome resistance is to define an integration strategy early,
11/5/2007

The Bottom Line on Bad Customer Data
You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper. The Bottom Line on Bad Customer Data style= border-width:0px; />   comments powered by Disqus Related Topics:   Consulting and Services,   Data Cleansing,   Conversion,   or Modeling,   Business Intelligence (BI),   Data Cleansing Related Industries:   Management,   Scientific,   and
5/25/2005 10:37:00 AM

Mirror Mirror on the Wall… » The TEC Blog
question remains whether this can be delivered directly by a software vendor or through its indirect partner channel.  If there is anyone worth examining in solidifying a comprehensive partner model for the SMB space, it would be Microsoft . In typical Microsoft fashion, between 2000 and 2002 the software giant quickly acquired Great Plains, Solomon, Axapta and Navision, making their multi-billion dollar play in the enterprise software space resulting in an annual revenue stream of $1billion. Although

CAN A NEEDS ANALYSIS BE DONE ON KNOWLEDGE GAPS: ERP, microsoft, smb, Software Evaluation, Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-03-2009


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others