Home
 > search for

Featured Documents related to »  capture customer contact information


A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

capture customer contact information  to not only detect, capture, and analyze information, but also take appropriate action—based on different user interaction sources, such as e-mails, notes, surveys, customer relationship management (CRM) systems , and diverse social media sources. Attensity’s product stack falls under the company’s CEM Suite , and contains an interesting blend of applications ranging from sophisticated text and sentiment analysis of social media, online and internal channels, as well as multi-channel customer Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » capture customer contact information


Deploying Customer Relationship Management Effectively: Beyond Implementation
A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into

capture customer contact information  an infrastructure for knowledge capture and sharing that will enable them to develop value-driven relationships with their customers. For more information, visit: www.spinnaker.net About VLSystems VLSystems is a Microsoft® Gold Certified Partner that specializes in designing solutions with Microsoft products such as the Microsoft Windows Server® 2003 operating system and Active Directory® service, Microsoft Exchange Server 2003, SharePoint® Portal Server, Systems Management Server, Operations Read More...
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success
New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster

capture customer contact information  from the point of capture and load it into an MDM system where a reporting or analytical application (BI) can access the master data and provide an enterprise-wide view of the information in the context needed. ETL The ETL process is at the heart of data integration. Most often, data integration entails the movement of data, not just accessing data in place. Moreover, as can be seen in the MRD diagram, ETL can serve as the framework upon which other EIM functionality can be included in the process flow. Read More...
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems,

capture customer contact information  towards near real-time data capture analysis and reaction. There is a renewed imperative for CSPs to maximize customer profitability and build win-win relationships that inspire customer loyalty and confound competitors. Amdocs' customers face the common challenge of building stronger, more profitable relationships with their customers, which requires the ability to identify, keep, and grow relationships with their most valuable (meaning, profitable) customers. Thus, the SAS alliance might be crucial for Read More...
Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

capture customer contact information  to take a survey. Capture your customer's interest by tracking their traffic through your site. Did they spend more time in the electronics section than in the book section? Track your customer's buying habits. Do your customers wait for a sale to purchase a product? How many items do they order at one session? Bringing It All Together: Total Integration through the CRMBC Feedback Cycle We can see how this all works through our hypothetical case study: Cool Pool, Inc. Company : Cool Pool , Inc., a Read More...
The Essential Executive Guide to Managing Information Vulnerability
While most information vulnerabilities stem from external intrusion and theft of data, there remains a greater potential for information to be lost, stolen, or

capture customer contact information   Read More...
Strategic Information Group
Strategic Information Group helps manufacturers, suppliers, OEMS and virtual manufacturers maximize business value through the application of enterprise

capture customer contact information   Read More...
Information Builders Did It iWay
Information Builders plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned

capture customer contact information  Builders Did It iWay Information M. Reed - March 6, 2001 Event Summary Information Builders (IBI, privately held) has announced plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned subsidiary named iWay Software . The move is designed to allow Information Builders (IBI) to concentrate on the WebFocus and Focus business intelligence products, while allowing iWay to handle e-business integration using its suite of iWay Read More...
Build and Manage Strong Customer Relationships
Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and

capture customer contact information  and Manage Strong Customer Relationships Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data. Read More...
Best Practices for Improving Performance in Your Contact Center
Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

capture customer contact information  Practices for Improving Performance in Your Contact Center Best Practices for Improving Performance in Your Contact Center Your contact center is your front line for customer service and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You'll learn how to manage your Read More...
Managing Information in the Enterprise: Perspectives for Business Leaders
Turning piles of data into timely, actionable information dominates business and IT agendas. This new focus means companies must think strategically about

capture customer contact information  business intelligence system,business intelligence systems,business intelligence warehouse,business intelligence pdf,customer data management,data warehouse business intelligence,data warehouse management,business intelligence solution,business intelligence training,data ownership,bi architecture,business intelligence suite,data analysis reporting,data analysis services,data analysis tool Read More...
Information Today, Inc.
Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search

capture customer contact information   Read More...
Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

capture customer contact information  Orders: Improving Customer Satisfaction and Financial Results The management of any company has two key groups to satisfy. The first is customers. If your customers are not satisfied, they stop buying your product. The second group is owners (shareholders, co-op members, family, etc). If this group is not satisfied, management is replaced or the business is sold or even shut down. Dissatisfaction on the part of either of these groups is a major pain for management. To improve the satisfaction of Read More...
Customer One Solutions, Inc.
Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and

capture customer contact information  One Solutions, Inc. Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. COS has implemented CRM solutions at organizations that range in size from 45,000 worldwide employees to 12 local employees. Our areas of expertiese include Financial services, telecommunications, manufacturing and professional service organizations. We specialze in the needs of Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others