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 caribou lake


CRM: The Truth, The Whole Truth And Nothing But The Truth(For A Change)
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long frustrated potential CRM

caribou lake  Moreover, the research sponsors, Caribou Lake Customer-1 and CRMGuru.com partnered with an outcome-neutral statistical research firm, Mangen Research Associates, to assure that the data collection methods and statistical analysis would conform to rigorous professional standards. In fact, the impetus for this research project arose from a desire by some CRM professionals to cut through the ubiquitous claims and counterclaims surrounding CRM, many germinating from studies conducted by parties picking

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

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Documents related to » caribou lake

What CRM Should Have Taught IT (although not getting the message is not entirely IT's fault)


IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent of CRM exacerbated a serious, pre-existing condition, rather than CRM creating the condition. Bottom line-gathering business requirements for technology support should no longer be IT's problem. It's up to business to gather and communicate business requirements for technology support. And business-siders don’t need to understand technology to accomplish this, either, because this is 2003, not 1993.

caribou lake  practice leader for Minneapolis-based Caribou Lake Customer-1 , which helps clients align business and technology. Mr. Lee is the originator of the Visual Workflow methodology for parallel design of workflow and information flow. He has authored and co-authored several books on CRM, including Strategic CRM, and he speaks globally about CRM and about achieving customer-centricity through business/technology alignment. BEGINLYX Read More

Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

caribou lake  Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report TEC Accounting Product Certification Report: Navigator One for SAP Business One (v88) If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TEC specializes in impartial and quantifiable software selection. Our unique Web-based technology allows us to deliver a variety of software evaluation and selection services online, and to deliver Read More

PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 1


In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an overseas event for me to learn about a lesser-known successful software vendor. Namely, during my attendance of UNIT4’s user event in the UK in early 2010, I encountered PROACTIS as UNIT4’s exhibiting partner for spend

caribou lake  The Best-kept Secret in Indirect Spend Management? - Part 1 In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an overseas event for me to learn about a lesser-known successful software vendor. Namely,  during my attendance of UNIT4 ’s user event in the UK in early 2010 , I encountered PROACTIS as UNIT4’s exhibiting partner for spend management and e-procurement solutions. PROACTIS Group , a Read More

Addsum Business Software


Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven custom programming and commercial software development services. Addsum’s applications run almost exclusively on Microsoft network operating system platforms. The company is located in Salt Lake City, Utah (US).

caribou lake  Business Software Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven custom programming and commercial software development services. Addsum’s applications run almost exclusively on Microsoft network operating system platforms. The company is located in Salt Lake City, Utah (US). Read More

Siemens PLM Analyst Conference 2014—Blending Virtual and Real Worlds—Part Two


Last week on the TEC blog, TEC's P.J. Jakovljevic looked at the main themes of the Siemens PLM Conference 2014 he recently attended, including Siemens’ “realize innovation” strategy. Here are his thoughts regarding the rest of the conference, with a look at what’s new with “catalysts” and Teamcenter, and what else can be expected from the product lifecycle management (PLM) vendor in 2014 and beyond.

caribou lake  PLM Analyst Conference 2014—Blending Virtual and Real Worlds—Part Two Last week on the TEC blog, I looked at the main themes of the Siemens PLM Conference 2014 I recently attended, including Siemens’ “realize innovation” strategy. Here are my thoughts regarding the rest of the conference, with a look at what’s new with “catalysts” and Teamcenter , and what else we can expect from the product lifecycle management (PLM) vendor in 2014 and beyond.   Like last year, Day One of the Read More

KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

caribou lake  2011: Beyond Time Clocks for Modern Workforce Management While there were many similarities between the KronosWorks 2011 and KronosWorks 2010 user events (see blog post on Kronos’ 2010 user conference ), attending Kronos Inc. ’s 2011 user conference was worthwhile nonetheless. Kronos knows full well that its customers’ (labor) time is money, and the company specializes in workforce management (WFM) software, which ensures that a company’s employees complete their assigned jobs and Read More

AT&T PocketNet Service Goes Wireless With Novell GroupWise


Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

caribou lake  T PocketNet Service Goes Wireless With Novell GroupWise Event Summary SALT LAKE CITY (BrainShare 2000), March 27 /PRNewswire/ -- Novell, Inc. (Nasdaq: NOVL - news), a leading supplier of Net services software, announced the public beta availability of wireless access to Novell GroupWise via AT&T PocketNet service for business customers. GroupWise, Novell's premier knowledge platform and a key component in the new DENIM(SM) Net Portal Services strategy, will now deliver a wide array of Net services Read More

Usability as an ERP Selection Criteria


Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces.

caribou lake  as an ERP Selection Criteria Usability as an ERP Selection Criteria If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. IFS is one of the world’s leading providers of component-based business software developed using open standards. IFS’ industry-focused solutions are optimized for ERP , enterprise asset management, and MRO. Source : IFS Resources Related to Usability as an ERP Selection Criteria : Enterprise Resource Planning Read More

Navigator Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

caribou lake  Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report TEC Discrete ERP Product Certification Report: Navigator One for SAP Business One (v88) TEC specializes in impartial and quantifiable software selection. Our unique Web-based technology allows us to deliver a variety of software evaluation and selection services online, and to deliver results in far less time than traditional consulting engagements. Source: Technology Evaluation Centers Resources Read More

Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets


While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are prettier and more user-friendly, and so on. But the major question is whether the market and users are ultimately going to be better for it.

caribou lake  Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets Situational Analysis The relationship between the two software powerhouses, Microsoft and SAP , has been intriguing to put it mildly, at least since Microsoft's entry into the enterprise applications arena in late 2000 (see Microsoft 'The Great' Poised to Conquer Mid-market, Once and Again ). While the relationship has been depicted by many through a myriad of antonyms, such as on-off , hot-cold , or love-hate , currently, it Read More

Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses one of the potential fatal flaw areas in the CPG industry.

caribou lake  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More

TEC Spotlight Report: Sage Accpac ERP


In this Spotlight Report, TEC's Managing Editor David Clark examines Sage Accpac ERP. Learn about the product's history and market positioning, as well as its strengths, competitors, and challenges. Also featured in this Spotlight Report: a high-level overview of Sage Accpac ERP functionality.

caribou lake  Spotlight Report: Sage Accpac ERP What does 'Accpac' stand for? I ask Sage Accpac ERP 's product marketing director Scott Pledger, during our phone call a few weeks ago. There's an extremely long pause at the other end of the line: it's practically an unfair question. After all, Accpac ERP was first developed 30 years, 3 companies, 3 brandings, and 6 product iterations ago. Accpac was launched in 1979 by the Basic Software Group, a Vancouver, BC (Canada) company founded three years earlier. The produc Read More