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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 case study on quality management


Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

case study on quality management  Part Four: Strategies and Case Study Introduction Keeping in mind the three main components of CRM, the customer , the relationship , and management , we will expand on specific customer relationship management (CRM) system strategies that will help you realize your investment. Some crucial strategies you must adopt are Develop specific, measurable goals Establish ROI strategy to achieve your goals Build the technical framework Identify explicit sales and marketing strategies Outline Internet strategies

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Municipalities

In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and water treatment plant. ERP software for Municipalities nearly always includes Finance, Customer Care and Billing For a complete municipal ERP suite, the following modules are usually included: - Human Resources - Maintenance Management - Asset Management - Project Management ( including Grant Management) - Quality Management - Analytics - Product Technology Of the above, Project and Quality Management modules may not be required for smaller Municipalities.    

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Documents related to » case study on quality management

Case Study: Terumo


Terumo Cardiovascular Systems, global manufacturer and distributor of medical products, has more than 1,500 finished goods, many of which are assembled in one factory and sterilized in another. With so many products and steps in the supply chain, supply and demand planning abilities are key to smooth operations. Find out how the company saved $1 million (USD) with forecast management and requirements planning solutions.

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Case Study: Big Lots


Big Lots, the largest closeout retailer in the United States (US), needed a way to manage vendors, and get its products to stores as quickly as possible. The company chose Inovis Partner Performance Management—an on-demand, service-oriented architecture (SOA)-based solution—as its supplier management system. Learn how this solution helped Big Lots share data with vendors, reduce errors, and improve its supply chain.

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Case Study: Staying on Top in the Fast-paced E-commerce Software Market


We all know the payoffs that can result from the “agile” methodology: highly effective self-managed teams, increased flexibility, real-time change management, tight quality control … and the list goes on. But what happens when you need to expand your agility to include an outsourcing partner 5,000 miles away? Learn what happened to Elastic Path, a Canadian company competing in the fast-paced market of e-commerce software.

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Case Study: Britax




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Cash Management 101


Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

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Unified Performance Management: The Key to Successful Performance Management


Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

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Top Three Learning Management Trends for 2011


Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn. Read this article on user interest in learning management systems and learn about three learning management trends for 2011.

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Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management


The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management.

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Macola ERP Supply Chain Management (SCM): Supply Chain Management (SCM) Competitor Analysis Report


Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite.

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