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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 case study solving techniques


Customer Relationship Management Strategies Part Three: Achieving and Maintaining the Competitive Edge
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates sales, service, and

case study solving techniques  strategies and a hypothetical case study. One of the main business objectives to be met through the utilization of your customer relationship management (CRM) system should be to achieve and maintain a competitive advantage in your marketplace. In order to achieve this goal you have to ensure that your customers are constantly made aware of the following: Your company produces better products than the competition The products provide better value to the customer (not necessarily at the lowest price,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Documents related to » case study solving techniques

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration


The current global economic instability means firms have to quickly adapt to business conditions. This uncertainty may increase companies’ reliance on business alliances to provide as-needed skills, services, and products. To optimize these alliances, finance should enter the discussion as early as possible. Find out where finance’s true value lies when realigning strategic objectives to include business collaboration.

case study solving techniques  he says. In a case like that, you’re not going to box us in with hard numbers. I have to recognize the fact that you can’t put everything into a balance sheet or a P&L and glean all the results from it. Mr. Goble says that standardizing the process works only when you are doing the same things over and over, such as when you conduct credit checks. But activities such as acquisitions or major third-party relationship-building require a very open mind. Once you document a process and say that Read More

The Next R(E)volution of Lean


By seeing a business as a "value system" for customers, companies can shift lean strategic priorities towards growth-oriented targets instead of cost-cutting. Instead of squeezing additional margins to boost the bottom line, lean philosophy can increase demand response and sales, while maintaining and lowering cost per unit—thus enabling lower prices, a competitive edge, and more business.

case study solving techniques  et. al., made the case for a Lean enterprise employing the principles identified and developed by Toyota. And, US companies, primarily the manufacturing sector, accepted the challenge. However, organizations weren't prepared for the aforementioned obstacles and set-backs, especially since their Lean projects were most often started at an operational level with little or no consideration of strategic objectives. In order to address the paradox that Lean works, but not for most businesses, we decided to Read More

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

case study solving techniques  has always been the case, but the Internet has empowered the rise of these social customers. And customer relationship management strategies employed by organizations need to address the way social customers enter into business relationships. Integrating social media tools and strategies into your traditional CRM efforts can increase your efforts in building meaningful relationships with those looking for solutions to the challenges they face. The key is to first understand how these prospective Read More

Customer Relationship Management Strategies Part Two: Creating Your Strategy


CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

case study solving techniques  strategies and a hypothetical case study. Implementation Issues and Strategies What Robert Burns said about the best-laid plans are true: they do often go awry. However, preparation is everything because it will help you to accommodate change. The road map to a successful CRM implementation is filled with pot holes, but if you know the road signs, you will be able to plan ahead. Large and small organizations alike have stumbled through the same dangers and get caught in the same traps. Recognizing these Read More

Case Study: Invacare


Invacare sells made-to-order (MTO) home medical equipment in 20 European countries. To shorten the product launch cycle, optimize the order process, and streamline spare part sales, Invacare chose the Cameleon Commerce Suite. Learn how integrating this e-commerce solution—with product configuration functions—with its enterprise resource planning (ERP) system helped Invacare reduce costs and increase customer satisfaction.

case study solving techniques  supply chain integration Invacare Case Study Invacare Corporation is the world's leading manufacturer of home medical equipment, manufacturing a wide range of products including power and manual wheelchairs, walkers, home oxygen systems and home care bed systems. A US based multinational, Invacare has 7,000 employees worldwide with some 1,800 located throughout Europe. Within Europe, Invacare has 7 research centers, 11 factories and sales representatives in 20 countries, generating &8364;450 million in Read More

Case Study: Calnetix


Running four manufacturing operations simultaneously was a challenge for California (US)-based Calnetix. The company needed an enterprise resource planning (ERP) system to help it manage its information, as well as control inventory and track sampling time. The ERP solution Calnetix chose has brought greater efficiencies in purchasing, and tracking work orders and inventory—and helps Calnetix meet due dates. Learn more.

case study solving techniques  Study: Calnetix Running four manufacturing operations simultaneously was a challenge for California (US)-based Calnetix. The company needed an enterprise resource planning (ERP) system to help it manage its information, as well as control inventory and track sampling time. The ERP solution Calnetix chose has brought greater efficiencies in purchasing, and tracking work orders and inventory—and helps Calnetix meet due dates. Learn more. Read More

Case Study: PH Tech


Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech, provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution that allows its clients to make better-informed decisions leading to improved performance, lower costs, and enhanced patient and provider goodwill. Learn more about its BI software.

case study solving techniques  Study: PH Tech Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech, provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution that allows its clients to make better-informed decisions leading to improved performance, lower costs, and enhanced patient and provider goodwill. Learn more about its BI software. Read More

Case Study: Hillzeez




case study solving techniques  Study: Hillzeez Read More

Case Study: Acceller


Since its inception in 2005, digital services provider Acceller had been using the same system to manage accounts payable (AP) and accounts receivable (AR). But when business began to increase, the lack of sophisticated financial reporting and the need for improved financial controls became significant issues. Find out how the company chose a solution that provided the needed control and reporting capabilities.

case study solving techniques  Study: Acceller Since its inception in 2005, digital services provider Acceller had been using the same system to manage accounts payable (AP) and accounts receivable (AR). But when business began to increase, the lack of sophisticated financial reporting and the need for improved financial controls became significant issues. Find out how the company chose a solution that provided the needed control and reporting capabilities. Read More

Case Study: Deftrans


Needing to meet demand from the Internet and other sources, Polish furniture maker Deftrans implemented an enterprise solution with functionality for personnel and payroll, warehouse management, financials, invoice management, and more. With the new system, the company has reduced the time needed to prepare goods specifications and other warehouse operations, as well as ensured greater accuracy of invoices. Learn more.

case study solving techniques  Study: Deftrans Needing to meet demand from the Internet and other sources, Polish furniture maker Deftrans implemented an enterprise solution with functionality for personnel and payroll, warehouse management, financials, invoice management, and more. With the new system, the company has reduced the time needed to prepare goods specifications and other warehouse operations, as well as ensured greater accuracy of invoices. Learn more. Read More

Case Study: LPEC


LPEC, a large Polish energy distributor, found its financial and bookkeeping system was obsolete. New systems didn’t offer the data integration the company needed, and so it implemented enterprise resource planning (ERP) software to address bookkeeping, fixed assets, and materials management, as well as logistics, purchase contracts, and fleet management. Find out how the ERP system allowed full integration of all data.

case study solving techniques  Study: LPEC LPEC, a large Polish energy distributor, found its financial and bookkeeping system was obsolete. New systems didn’t offer the data integration the company needed, and so it implemented enterprise resource planning (ERP) software to address bookkeeping, fixed assets, and materials management, as well as logistics, purchase contracts, and fleet management. Find out how the ERP system allowed full integration of all data. Read More

Case Study: Kyocera


Aside from geographic challenges, Kyocera—distributor of document management devices—also grapples with three-month lead times, purchase-order constraints, and stocking commitments. Forecasting accuracy is critical to a company that has to manage frequent model changes and short life-cycle products. Find out about the demand and forecast management solution the company uses to ensure consistent and accurate reporting.

case study solving techniques  Solutions Resources Related to Case Study: Kyocera : Forecasting (Wikipedia) Purchase Order (PO) (Wikipedia) Case Study: Kyocera Purchase Order is also known as : Purchase Order Accounting , Purchase Order Agreements , Purchase Order Approval , Purchase Order Change , Purchase Order Commitment , Purchase Order Contracts , Purchase Order Definition , Purchase Order Documents , Purchase Order Entry , Purchase Order Example , Purchase Order Fields , Purchase Order Flow , Purchase Order Form , Purchase Order Read More

Case Study: ClubLINKS




case study solving techniques  Study: ClubLINKS Read More

Case Study: Hirotec


Hirotec has been supplying and caring for the assets of some of Australia’s biggest industries for more than 30 years. In 2003, Hirotec was on a strong growth trajectory and realized its IT system couldn’t support its expansion—but that deploying an enterprise resource planning (ERP) system across the company would require staff buy-in. Now, with PRONTO-Xi, Hirotec has reduced invoice cycle time by 20 percent. Learn more.

case study solving techniques  Study: Hirotec Hirotec has been supplying and caring for the assets of some of Australia’s biggest industries for more than 30 years. In 2003, Hirotec was on a strong growth trajectory and realized its IT system couldn’t support its expansion—but that deploying an enterprise resource planning (ERP) system across the company would require staff buy-in. Now, with PRONTO-Xi, Hirotec has reduced invoice cycle time by 20 percent. Learn more. Read More