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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 catchy name for customer service program


PeopleSoft Joins The Hunt For SMEs
There has been significant hubbub in the mid-market, with all Tier 1 players delivering solutions tailored for small-to-medium enterprises (SMEs). PeopleSoft

catchy name for customer service program  and hosting services with catchy names, all aimed at making it faster, simpler and cheaper for enterprises under $500 million to use them. However, all of these typically also involved some form of trade-off in the name of expediency. The features traded might have been functionality, customizability, platform options, solution scalability or extensibility. In that regard, it is not very clear from PeopleSoft's typical PR announcement what the 'killer' value proposition differentiator is. Vendors,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Fast-path Implementations - Are They Good or Bad?


Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting services with catchy names, all aimed at making it faster, simpler and cheaper for enterprises well under $500 million to use them. Is this approach good or bad for the user?

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SAP Claims Big Gains In The Low-End Battleground


SAP, traditionally regarded as too cumbersome and costly for small or midsize enterprises, has recently been announcing stellar increases in sales and acceptance of its Internet-based mySAP.com by smaller companies. We believe that the incumbent smaller vendors as well as other Tier 1 vendors should prepare for a siege.

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PeopleSoft Internationalizes Its Mid-Market Forays


There has been an intensifying hullabaloo in the mid-market, with all Tier 1 players delivering solutions tailored for small-to-medium enterprises (SMEs) and incumbent Tier 2/Tier 3 vendors defending their turf. PeopleSoft expands its forays outside the US with its recent announcements.

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