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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 categories of customers powerpoint


Business Process Management: How to Orchestrate Your Business
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing

categories of customers powerpoint  there can be several categories of BPM vendors for any given situation. If there is a strong focus on supporting complex business rules for human-centric activities, pure-play vendors are probably the best solution. Where the focus is on the integration of legacy systems with application development, an application platform vendor can best determine the solution. Below you will find a breakdown of the different classes of vendors: Type of Vendor Potential Advantage Situation Application Integration

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS)

The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending beyond mere accounting functions, it is primarily applicable to those businesses for which full-scale ERP software may be too complex or cumbersome. However, the model of SBS solutions includes all the essential categories such as General Ledger, Accounts Payable (A/P) and Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more. 

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MPS in European and US Enterprises


The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and increased efficiencies. Using MPSs optimizes the way in which networked printers, copiers, and multifunction peripherals (MFPs) are managed to minimize the wastage of paper and toner. Find out how effective MPSs offer cost transparency and reliable service levels.

categories of customers powerpoint  size and job roles categories covered by the survey. Definitions   Basic fleet mgmt: We own and manage printers ourselves and use basic service contract(s) for copiers/MFPs Basic MPS: We have a principal MPS provider that manages and supports only their own devices but does not support third party devices Out-tasked: We have a principal MPS provider who supports printers and copiers under an integrated MPS contract, (but we retain control of areas such as implementation and management in-house) Full MPS: Read More

Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)


Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor execs to see how B2B pricing software allows companies to detect profit anomalies and take rapid pricing actions, increasing their revenues and profits and gaining business agility.

categories of customers powerpoint  and other adjacent software categories? TG: We see pricing software extending its reach to other business processes in the corporate value chain. Companies are already leveraging the granular insights that come from transactional data to make better go-to-market decisions that transcend all the way to territories and even accounts in that region. SF: I expect to see the pricing and CPQ spaces merge in the next five years through a series of business combinations. I predict the first such deal in the next Read More

2008 Internet Security Trends: A Report on Emerging Attack Platforms for Spam, Viruses, and Malware


Just when malware design seemed to have reached a plateau, new and more complex attack techniques have now emerged. For a while, security controls designed to manage spam, viruses, and malware were working, but as a result of this success, the threats they protected against were forced to change. Learn about today’s key security trends and how you can fight against the sophisticated new generation of Internet threats.

categories of customers powerpoint  right shows the malware categories found by scanning Web objects retrieved from pages that were not outright blocked because of their low reputation history (such as those found in the URLs of spam messages), and shows that it is possible and even common for well-known and trusted sites to contain malicious content that must scanned for and blocked. Spam, viruses, phishing, Trojans and malware have all blended together, with one attack being used to propagate the platform to deliver another attack that la Read More

Reference Guide to Supply Chain Management (SCM) Features and Functions


This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about SCM functions and features for WMS, TMS, international trade logistics (ITL), supplier relationship management (SRM), demand management, supply chain analytics, order management, service parts planning, and more.

categories of customers powerpoint  planning Product technology These categories correspond to a high-level functional breakdown of software features. In this reference guide, we give a short explanation of how each category impacts your supply chain management processes. If you would like more information about full listings of enterprise software functions and features (SCM, ERP, and other enterprise software categories), please see TEC’s RFP Templates .   Supply Chain Management (SCM) Software Functions and Features   SCM functions Read More

Real-Time Insights to Forge Deeper Relationships with Your Customers


SAP Customer Engagement Intelligence, powered by SAP HANA, helps deliver highly targeted marketing campaigns and forge deeper relationships with customers. In addition to on-premise deployment options, customers can deploy SAP Customer Engagement Intelligence in the cloud on a subscription-based license model. Read this document to learn more and get a free three-day trial.

categories of customers powerpoint  SAP HANA, SAP Customer Engagement Intelligence, free cloud trial, cloud trial, SAP cloud, SAP trial, Read More

Technology Evaluation Centers Mourns Loss of Chairman, Marcel Côté


It was with great sadness that TEC learned of the death of Marcel Côté, chairman of TEC’s board of directors.

categories of customers powerpoint  Evaluation Centers Mourns Loss of Chairman, Marcel Côté Montreal, Canada (May 28, 2014) — Technology Evaluation Centers (TEC) was saddened to learn of the death of Marcel Côté, who died suddenly on Sunday, May 25, 2014. Marcel Côté was chairman of TEC’s board of directors, and had been a board member since 2003. Marcel took a special interest in TEC’s activities and development over the years and was always available to advise and assist management and employees alike.  He will be Read More

Reports of SAP ByDesign’s Demise Greatly Exaggerated


SAP announced the latest release of its midmarket cloud enterprise resource planning (ERP) suite, SAP Business ByDesign. Along with a number of feature and function updates, the latest version extends ByDesign by leveraging SAP HANA, mobile, and cloud technologies. The announcement shows that SAP is committed to support ByDesign and is moving the product aggressively to full enablement in the SAP Cloud.

categories of customers powerpoint  of SAP ByDesign’s Demise Greatly Exaggerated SAP announced the latest release of its midmarket cloud enterprise resource planning (ERP) suite, SAP Business ByDesign. Along with a number of feature and function updates, the latest version extends ByDesign by leveraging SAP HANA, mobile, and cloud technologies. The announcement shows that SAP is committed to support ByDesign and is moving the product aggressively to full enablement in the SAP Cloud.   The announcement comes on the heels of a Read More

Types of Video Conferencing


The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol (VoIP) video conferencing is on the rise, and there are a range of platforms and devices businesses use to communicate, with a growing number of protocols that make each of these interoperable. Read this detailed guide on several types of VoIP video conferencing solutions.

categories of customers powerpoint  of Video Conferencing The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol (VoIP) video conferencing is on the rise, and there are a range of platforms and devices businesses use to communicate, with a growing number of protocols that make each of these interoperable. Read this detailed guide on several types of VoIP video conferencing solutions. Read More

Concur's Customers Can Network Now


Following the path of other E-procurement vendors, Concur announced a purchasing network for large companies. At the same time, Concur announced that its entire suite of products, including access to its purchasing network, will be available to small and mid-sized companies as an outsourced, Web-based product.

categories of customers powerpoint  s Customers Can Network Now Event Summary Concur Technologies (Nasdaq: CNQR) made two announcements that mark its determination to be, and be seen as, a major player in the hot E-procurement market. The Concur Commerce Network will give Concur's E-procurement customers a marketplace to display and purchase their wares. The company claims that its network already offers thousands of suppliers. Concur also announced that electronic purchasing and the rest of its Concur eWorkplace suite of products Read More

Forecasting Total Cost of Ownership for Initial Deployments of Server Blades


For organizations deploying many servers, total cost of ownership (TCO) analyses favor blade over rack-optimized systems. Blade server systems—reducing both capital and operating expenses—exploit economies of scale when deploying servers in volume. Saving power, cooling, and space by more than 25 percent, the blade advantage is particularly relevant for servers working in conjunction with storage area networks (SANs).

categories of customers powerpoint  Total Cost of Ownership for Initial Deployments of Server Blades For organizations deploying many servers, total cost of ownership (TCO) analyses favor blade over rack-optimized systems. Blade server systems—reducing both capital and operating expenses—exploit economies of scale when deploying servers in volume. Saving power, cooling, and space by more than 25 percent, the blade advantage is particularly relevant for servers working in conjunction with storage area networks (SANs). Read More

Nintendo of America, Inc.


With a focus on marketing, sales, and distribution of the company’s interactive entertainment products, Nintendo of America’s 180 “managers of image” market Nintendo’s games throughout the United States and parts of Canada. Because these managers spend the bulk of their time visiting retail operations to successfully brand the Nintendo product, the company was searching for a way to communicate detailed information to them, as well as to the rest of the company’s workforce. Nintendo also wanted to simplify the benefits enrollment process for employees and allow them to change their personal data on their own and at their convenience, without contacting the HR department.

categories of customers powerpoint  of America, Inc. With a focus on marketing, sales, and distribution of the company’s interactive entertainment products, Nintendo of America’s 180 “managers of image” market Nintendo’s games throughout the United States and parts of Canada. Because these managers spend the bulk of their time visiting retail operations to successfully brand the Nintendo product, the company was searching for a way to communicate detailed information to them, as well as to the rest of the company’s Read More

SAP Extends Maximum Attention to More of its Services and Support Customers


SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development.

categories of customers powerpoint  Extends Maximum Attention to More of its Services and Support Customers SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development. Read More

The New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence


Computing is entering its fifth generation with desktop Internet applications giving way to a new generation of mobile Internet applications. As consumers capitalize on the power of mobile devices, the same transformation is occurring in business. Learn how the convergence of business information and analytics with mobile technology is empowering business people in a way that was never possible—until now.

categories of customers powerpoint  New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence Computing is entering its fifth generation with desktop Internet applications giving way to a new generation of mobile Internet applications. As consumers capitalize on the power of mobile devices, the same transformation is occurring in business. Learn how the convergence of business information and analytics with mobile technology is empowering business people in a way that was never possible—until now. Read More

The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness


To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area that shows significant potential for helping sales teams meet or exceed their goals is the effective alignment of sales process and technology. Executives looking to optimize performance should consider this approach to achieve their goals.

categories of customers powerpoint  Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area that shows significant potential for helping sales teams meet or exceed their goals is the effective alignment of sales process and technology. Executives looking to optimize performance should consider this approach to achieve their goals. Read More