Abstract: Written for the IT outsourcing community, this document describes an approach for measuring the business value of IT in order to focus service provision activities on areas that are of priority to the client. It introduces a quality improvement process that can decrease the cost of service provisioning without impairing service quality. The intended audience includes those responsible for designing a solution, managers of an existing service, and people bidding for new business looking to differentiate their services. By measuring and reporting on the business value of an IT service, outsourcers' clients see the contribution being made to the success of their clients' business ventures. As a result, the outsourcers' relationships will transition from supplier to partner, they become better placed to exploit new business opportunities, and save money by focusing efforts on areas that are important to their clients.

Abstract: Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on their shortlist.

Abstract: What are the common reasons for the failure of the majority of Web sites? Web development companies should focus more on the strategy behind the Web site, and on how to attract more clients and improve internal operational efficiencies through the Web. Find out tips on how you can change your Web marketing strategy to achieve high return on investment (ROI) from your Web site, with minimal effort.

Abstract: The first role of the corporate controller has been to ensure corporate financial controls and—as a distant second—make strategic business contributions. But the installation of on-premise enterprise resource planning (ERP) and accounting software meant that controllers’ roles now involve financial software know-how. To achieve financial transformation, controllers need guidance and practical strategies. Learn more.

Abstract: Awareness, demand, and education are often required to pull prospective clients to your organization. But in order to produce effective marketing materials and approaches within your go-to market, you must first understand the life cycle of your company in relation to product, market, and buyer. This will lead in turn to mastery of balanced revenue growth and life cycle alignment.

Abstract: The first step in choosing an effectiveness service provider (ESP) that best meets your company's needs is to develop a requirements definition. When used as a request for proposal, the requirements definition can be a powerful evaluation and negotiation tool.

Abstract: This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short list and vendors/VARs can use research to assess the viability of opportunities before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not a viable solution for most clients, the ability of technology products to meet clients' needs depends on client requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right match in this ongoing 'dating game'.

Abstract: A growing number of smart suppliers recognize the competitive high ground to be seized as they deepen their connections to retail clients in regional markets. By adding value in the replenishment process through vendor-managed inventory, small and midsized manufacturers can differentiate themselves from larger brands. Most importantly, they can develop more loyal and profitable relationships with retail clients. Learn how.

Abstract: It’s not just operating talent and facilities that win business for logistics service providers. Every community of clients, customers, suppliers, and carriers must work together to fulfill perfect orders. However, few supply chain communities consist entirely of companies with top-notch supply chain applications. Learn how a software-as-a-service (SaaS) solution can help fill the gaps—and increase value to your clients.

Abstract: Your product is excellent, and your customer service department is highly responsive. Your sales force is diligently acquiring new clients. You have made retaining clients a company priority. To be even more competitive, you need to continue what you’re doing, but better—while reducing the cost of doing it. Great theory. But just how are you going to accomplish the impossible?

Abstract: Companies relying on manual implementation and support for lean and world class methodologies risk losing corporate consciousness. Avoid the pitfalls of lost information and flexibility; place value on performance gaps and create matrixes of tools and applications to prioritize issues.

Abstract: The arms race to marshal the most complete corporate performance management platform has intensified among major vendors. Many have a comprehensive set of business intelligence (BI) functionality.

Abstract: Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree Top's structured process of reviewing proposed IT investments will allow an enterprise to understand this alignment, and prioritize investments.

Abstract: Find out in the new role of the cfo: from bean counter to corporate wizard.

Abstract: Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant number of new “gadgets” and increased functionality to allow constituents outside the organization to view relevant information. Plumtree’s partnership development has led to a sophisticated portal product with support for many business applications.

Abstract: Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.)

Abstract: This white paper examines how a new generation of software-as-a-service (SaaS)-based business intelligence (BI) solutions is responding to the escalating challenges facing companies of all sizes today. It also examines various SaaS-based BI solutions that can help organizations satisfy the rapidly changing needs of corporate executives and end users as they work to achieve their business objectives.

Abstract: Executives are placing greater demands on the finance department—and the chief financial officer (CFO) —to provide an accurate picture of the financial health of the enterprise, offer insight into how emerging shifts in key market factors will affect the organization, and establish timely scalable measures of corporate performance that align across functions. Learn how BI solutions can help finance departments deliver.