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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 catv request proposal


How To Write a Winning Proposal
Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully

catv request proposal  Sant Corporation,sales proposals,proposal writing,winning proposals,win ratio,personalization,primacy,effective marketing,persuasive proposals,CRM,customer relationship management,vendor responsiveness

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Ultimus BPM Suite Now TEC Certified




catv request proposal  BPM Suite Now TEC Certified We are pleased to announce that the Ultimus Business Process Management Suite has joined the ranks of TEC Certified systems providing business process management (BPM) functionality. See TEC’s vendor showcase for a profile of Ultimus . I’ll be providing a full report here on the TEC site in the coming weeks (including strengths, weaknesses, and benchmarking analysis of each module), but for now, I’ll just give you the 30-second overview of this BPM suite's Read More

Success Keys for Proposal Automation


Proposal writing has become a common requirement throughout the entire business world. And for many sales people, they are a necessary evil. If you're thinking about automating your proposal process, there are ten critical success keys to a successful implementation.

catv request proposal  Keys for Proposal Automation In today's economy, sales people have to write more proposals, and better proposals, than ever before. As the industry has become more competitive and complex, customers have become both more confused and more demanding. As a result, they are likely to listen to a presentation, nod their heads, and mutter those dreaded words, Sounds good! Why don't you put that in writing for me? Why Do Customers Want Proposals? Writing proposals is about as much fun as having your Read More

Integrate Business Planning for Dynamics NAV


Developed based on the role-tailored integrated business planning model (RTIBPM), the Microsoft Dynamics NAV integrated business planning system automates much of the planning process. This white paper explores the history of integrated business planning (IBP), and discusses software solutions like Microsoft Dynamics NAV that can help your company improve performance planning.

catv request proposal  business planning,advanced business planning,best business planning,business continuity planning,business development plan,business development planning,business marketing plan,business plan Read More

Instead of Discounting, Back Some Value Out of Your Proposal


Last minute discounting has become so prevalent that many companies have come to depend on it as their default sales strategy. Employing a go-to-market strategy of being the lowest cost provider is one thing, but dramatic, tactical discounting on every deal will erode your company's margins and leave you digging a deeper and deeper hole in which your company will ultimately bury itself.

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The Data Warehouse RFP


If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive satisfactory information about the features of various hardware and software and their price. Writing an effective RFP that is well structured and includes different metrics will ensure that you receive the information you need and will make you look good.

catv request proposal  Data Warehouse RFP If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive satisfactory information about the features of various hardware and software and their price. Writing an effective RFP that is well structured and includes different metrics will ensure that you receive the information you need and will make you look good. Read More

About CustomerFirst


CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer.

catv request proposal  CustomerFirst CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer. Read More

It’s About Process (or the Ability to be Responsive) -- Part IV


Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here. Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III, another example of the ResponsAbility software in use can be found in Grayhill

catv request proposal  About Process (or the Ability to be Responsive) -- Part IV Part III of this blog series introduced Webcom ResponsAbility , the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here . Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III , another example of the ResponsAbility software in use can be found in Grayhill, Inc. an electronics manufacturer from Lagrange, Read More

TEC's Talent Management Research Model-What End Users Need to Know


Over the past few months, analysts at Technology Evaluation Centers (TEC) have been working on a new research space for talent management. I’m happy to announce that the Talent Management research space for talent management systems is now online and available to the public. Talent Management: What’s In It? TEC’s new Talent Management research space is geared toward end users looking for

catv request proposal  s Talent Management Research Model-What End Users Need to Know Over the past few months, analysts at Technology Evaluation Centers (TEC)  have been working on a new research space for talent management. I’m happy to announce that the Talent Management  research space for talent management systems is now online and available to the public. Talent Management: What’s In It? TEC’s new Talent Management research space is geared toward end users looking for solutions to manage their business Read More

Cloud Assets: A Guide for SMBs-Part 2


The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be exacerbated for small to medium businesses (SMBs) with limited resources. Read this second part of a three-part guide for SMBs to understand the core elements of the selection and brokering process of cloud assets, and obtain a step-by-step breakdown of the essentials.

catv request proposal  Assets: A Guide for SMBs-Part 2 In the first entry of this series , I presented an overview of cloud terminology and defined the main business offerings. I also touched upon the key essentials, such as defining your needs, building your strategy for change, listing the various players, and gathering reference checks, in establishing a proper research process for implementing an “as a service” (*aaS) solution. I also emphasized the need to communicate and educate your workforce on the upcoming Read More

That’s No Ordinary RFI-Why BPM and the TEC RFI Are So Important to Your Software Selection Project


If you’re currently involved with your company’s software selection and implementation project, then I’m sure you can appreciate how difficult this process is. From figuring out what you want your new system to accomplish, to “go-live”—and everything in between—enterprise software selection is no easy feat. In fact, it can be downright grueling. To start your software selection project off on

catv request proposal  No Ordinary RFI-Why BPM and the TEC RFI Are So Important to Your Software Selection Project If you’re currently involved with your company’s software selection and implementation project, then I’m sure you can appreciate how difficult this process is. From figuring out what you want your new system to accomplish, to “go-live”—and everything in between—enterprise software selection is no easy feat. In fact, it can be downright grueling. To start your software selection project off on Read More

Oracle EAM’s Best Friend: Automated Work Order and Attachment Printing


Regardless of size or purpose, business processes within a company rely heavily on the dependability of assets for successful operations. Enterprise asset management (EAM) solutions can help companies monitor their assets, including a feature that allows documents to be attached to a work order. But printing the work order and its attachments is not always so simple. Learn how automated work order software can help.

catv request proposal  EAM’s Best Friend: Automated Work Order and Attachment Printing AventX Attachment Printer for Oracle provides you with the ability to print and collate any Oracle E-Business Suite document (Work Orders, POs, SOAs, Statements etc.) with corresponding database attachments. Source : STR Software Resources Related to Oracle eAM’s Best Friend: Automated Work Order and Attachment Printing : Oracle Database (Wikipedia) Oracle eAM’s Best Friend: Automated Work Order and Attachment Printing Work Read More

Reconnecting with Cincom Systems


Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

catv request proposal  sales product configurator,cincom acquire,configure,price,quote software,quote-to-order software,customer interaction management,manufacturing business solutions,customer experience management,customer experience management solutions,customer experience management software,what is customer experience management,customer experience management definition,customer interaction management software,customer experience management consulting Read More




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