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TEC’s New Utilities ERP Evaluation Center: A Preview
The Utilities IndustryFrom TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following
functionality. Our model of CCB covers mediation, provisioning and activation, rating, customer billing and customer care, electronic bill presentment and payment (EBPP), etc. To better address the needs of the customers without necessarily using a customer relationship management (CRM) solution, utilities companies can take advantage of the sales and marketing functionality, which helps them manage packages, discounts and promotions. Finally, meter reading or automated meter reading system (AMRS), servic
CC&B for the Telecommunications Industry RFI/RFP Template
CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni...
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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to
10 Golden Rules for Choosing a Telephony System
Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical
Golden Rules for Choosing a Telephony System Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical system, a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users’ needs. This checklist offers 10 rules to help you choose a new telephony system for your organization.
Selecting an HRIS: Finding the Right HR System for Your Organization
Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR
an HRIS: Finding the Right HR System for Your Organization Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS.
How Much Should You Pay for Your Business Phone System
You'll get all this and more in How Much Should You Pay for Your Business Phone System?
Much Should You Pay for Your Business Phone System How Much Should You Pay for Your Business Phone System Do you have all the information you need to get the best deal on a business phone system? Find out how to get the best and most accurate price quotes, the differences between private branch exchange (PBX) and voice over Internet protocol (VoIP); and how widely prices vary for small, medium, and large businesses. You'll get all this and more in How Much Should You Pay for Your Business Phone System?
International ERP System
ERP System for Health Care
A U.S.-based regional healthcare support network turned to TEC for help selecting a distribution enterprise resource planning (ERP for distribution
System for Health Care A U.S.-based regional healthcare support network turned to TEC for help selecting a distribution enterprise resource planning (ERP for distribution) solution for its medical supply and equipment sales division, including a financials module to be used by other divisions.
Top 7 Reasons to Invest in a Manufacturing Execution System
To learn more about how an mes system can give your company a powerful competitive edgein both good times and baddownload the TEC special report, s...
7 Reasons to Invest in a Manufacturing Execution System Spending money on a new software solution in the middle of a recession might seem like a bad idea, but consider this: there are at least seven key ways you can benefit from implementing a manufacturing execution system (MES) to raise the level of efficiency, and control the processes, on your shop floor: reduce labor costs reduce capital costs achieve superior compliance and warranty management generate higher production throughput improve on-time
System Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues
On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services, announced financial results for
Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues Event Summary On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services, announced financial results for its fourth fiscal quarter ended October 31, 1999. Revenue for the fourth quarter was $66.2 million, down 41 percent from a year ago. Software license fee revenue was $23.4 million, while client services revenue totaled $42.8 million in the current
Why You Should Take a Hard Look at Your ERP System: Dynamo, Dinosaur, or Difficulty on the Horizon?
Is your business running as well as it should be? Your ERP system may be the dynamo it was intended to be, but if it has become outdated or outrageously
You Should Take a Hard Look at Your ERP System: Dynamo, Dinosaur, or Difficulty on the Horizon? Is your business running as well as it should be? Your ERP system may be the dynamo it was intended to be, but if it has become outdated or outrageously expensive to operate—a dinosaur or a devil in the making—chances are it is doing more harm than good in today’s increasingly global world. Regardless of your business or industry, the time has come to examine your ERP system dispassionately. Know what
System Health Check
The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their
Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and
CSB-System provides industry-specific ERP systems. CSB-System specializes in IT solutions for corporate management in the batch and process-oriented industries
8 Rules for Investing in a New Accounting System
Find out if your current system is a drag on your company in Eight Rules for Investing in a New Accounting System.
Rules for Investing in a New Accounting System Are you sure your financial and accounting system is helping your company grow? It might actually be holding it back. Find out if your current system is a drag on your company in Eight Rules for Investing in a New Accounting System . You'll learn about the warning signs of a financial and accounting system that is dangerously outdated or lacking in critical functionality—and what you can do about it. You'll also discover the eight rules for choosing a
Can You Add New Life To an Old ERP System?
Getting ERP transaction data into a summarized form that is useful to knowledge workers is one way to extend the value of your ERP system. This article
You Add New Life To an Old ERP System? Can You Add New Life To an Old ERP System? Featured Author - * William R. Friend - October 31, 2003 Introduction Recently, TEC featured an article by Olin Thompson titled, The 'Old ERP' Dilemma: Replace or Add-on which discussed options available to companies who want to add business functionality to their Old ERP systems. Certainly, there are many options now available in new business functionality that run the gamut from Supply Chain Planning (SCP) to
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