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Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

cdc pivotal crm  CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+ Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center questionnaire : Industry : Manufacturing Structure : Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » cdc pivotal crm


CRM for Manufacturing vs. Regular CRM
A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and

cdc pivotal crm  works. Pivotal CRM from CDC Software claims to be a “complete CRM for Manufacturing.” They support this statement by providing a list of functionalities specific to manufacturing, including Pivotal Handheld for manufacturing, a BlackBerry-resident application that allows collaboration between departments and integration between ERP and CRM. This 12-page brochure will also provide valuable information on how Pivotal CRM can help manufacturers. Besides offering a complete view over a manufacturer’s Read More...
CRM Buzzwords and Trends for 2009
Customer relationship management (CRM) is more than a technology. It’s a business strategy that aims at identifying customers and their needs and then creating

cdc pivotal crm  Offerings at a Glance CDC Software - The Pivotal CRM platform and the applications built upon it are highly flexible, enabling customers to mold the software to fit the way they do business. Extreme architectural flexibility cuts down on the time and cost of customizing Pivotal CRM solutions and allows businesses to create the internal processes and external customer experience that fit their strategy and vision. Exact Software – e-Synergy is a web-based collaborative platform that includes CRM and huma Read More...
CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some

cdc pivotal crm  initiatives. As part of CDC Software, Pivotal will in turn supposedly benefit in five distinct ways by being able to provide long-term financial stability to its prospects, customers, and partners continue to aggressively and strategically invest in its future, including increasing investments in product, marketing, sales force and services, and recommence its acquisition program cross-sell Pivotal solutions into CDC's soon to be more than 1,600 other customers continue to aggressively build its Asian Read More...
CDC Software Wins the Pivotal Auction. Now What? Part Three: Challenges and User Recommendations
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and nurtured. However, it can be easily

cdc pivotal crm  distinct business unit within CDC Software. The Pivotal strategy, brand, product architecture, cross industry applications, vertical applications, partners, people, and management team will reportedly form the foundation of this business unit. Pivotal will reportedly be the cornerstone of CDC Software's CRM strategy, and CDC anticipates that the acquisition will prove accretive for the combined entity. As Pivotal has done in the past, from now on, CDC will focus on mid-sized enterprises around the world Read More...
Oracle CRM
Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features

cdc pivotal crm   Read More...
NetSuite CRM+
NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It

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BizAutomation CRM + Business Management
BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have

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TEC 2011 CRM Buyer's Guide
The new TEC 2011 CRM Buyer's Guide makes it easy.

cdc pivotal crm  tec 2011 crm buyer guide,tec,crm,buyer,guide,2011 crm buyer guide,tec crm buyer guide,tec 2011 buyer guide,tec 2011 crm guide,tec 2011 crm buyer. Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

cdc pivotal crm  software selection,software selection process,software selecton methodology,successful software selection,responsible software selection,business software selection,software selection guide,software selection tool Read More...
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

cdc pivotal crm  social CRM,mobile CRM,mobile CRM benefits,social CRM benefits,Nucleus Research survey,CRM survey,Salesforce Read More...
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

cdc pivotal crm  customer intelligence,customer service,consumer relationship system,business intelligence,client relationship management,enterprise relationship management Read More...
Ebix CRM
Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital

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