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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cdma phone tester


Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

cdma phone tester  based Phone Service for Small to Midsize Companies Internet-based Phone Service for Small to Midsize Companies If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. 8x8 Internet Phone Service works exactly like traditional phone service with two exceptions – you pay a lot less for local and long distance calling and gain an abundance of powerful features like voicemail, caller ID, call forwarding, three way calling and much more at

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Why VoIP? Why Now? The Immediate and Long-term Benefits of a New Phone System


With consumer broadband and wireless internet offerings increasing in bandwidth, quality VoIP (Voice over IP) service is becoming more common and can be a cost-effective alternative to traditional voice telephony. Benefits such as better sound quality even over long distances are also driving a greater interest in VoIP. But changing to a new technology has its challenges, and ultimately, the choice of whether or not to use a VoIP solution is a business decision. This white paper addresses issues to consider when contemplating implementing a VoIP solution.

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Cloud VoIP Enterprise Phone System Buyer’s Guide


The conventional wisdom is that cloud voice over Internet protocol (VoIP) is suitable for smaller companies, and it is. But cloud VoIP also has attractions for larger companies. In particular, the flexibility it offers can be especially appealing for organizations with large, geographically dispersed workforces. Accordingly, a number of providers are specifically targeting enterprise customers, offering the same capabilities as high-end premises systems.

Download this guide to discover six cloud VoIP providers with offerings that enterprises may find appealing. As with other cloud VoIP products, they package and sell different combinations of features in a variety of ways. For enterprises looking to boost their communication capabilities, they are worth looking at.

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Top Phone Systems for Any Size of business


Top Phone Systems for Any Size of business Here s a guide to make buying a phone system for your business much easier.

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Four Keys to Choosing Your Next Business Phone System


When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make your company more profitable. Read this white paper to recognize the most vital features of any business phone system.

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PBX Buyer’s Guide


Private branch exchange (PBX) is a business telephone exchange for a specific business or office, rather than a system operated by an external carrier or telephone company. If you are interested in purchasing a PBX phone system, this guide will help you understand the features of a PBX system, give you an idea of the different kinds of PBX systems there are, and how to find the best one for your business.

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Phone Systems Buyer's Guide


Even the most basic business will have communication needs that cannot be met by simply providing each employee a phone. Communication is critical to success in business, and high-quality, feature-rich phone systems are a critical part of a communications suite. There are several options available to business users. The technology you will use will be governed by your specific requirements. This guide is designed to take the guesswork out of your decision.

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Industry Expert's Guide to Buying a Business Phone System


Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

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Premise PBX Checklist


Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask yourself several key questions about your current situation. Be sure to specify your business requirements up front to PBX providers—and know which you’re prepared to drop in return for a lower cost. This checklist can help you ask the right questions and keep track of the answers.

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Best Phone Systems for a Successful Call Center


The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness.

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How to Buy a Phone System


There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line.

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