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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cell child phone


Managing the Weakest Link in Your Supply Chain
Recent uncertainty in the global economy is not only having a negative impact on international economies, but an equally deleterious effect on global supply

cell child phone  semiconductor plant where Swedish cell phone manufacturer Ericcson was single-sourcing a supply of semiconductors. This fire caused Ericsson to lose significant market share to their key competitor ( more details here ). Preventing Supply Chain Collapse Proactive organizations have increasingly taken steps to minimize their exposure to risk, in much the same way manufacturing organizations have instituted quality control programs such as six sigma. This has seen the development of risk management teams

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Security Breach: Now What?


When people's lives or financial transactions are at risk, proper Security Incident handling is of extreme importance.

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Industry Experts' Guide to Buying a Business Phone System


Is your company paying too much for its phone service? If you're using one of the big service providers and still making calls over a traditional land line system, you probably are. Did you know you could slash up to 50 percent off your company's phone bill by switching to voice over IP (VoIP)? Download this white paper to learn what VoIP is, and how it can save money for your business.

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Epicor Releases New Windows Phone 8 Apps


At its recent Epicor Insights 2014 user conference, Epicor introduced two new Windows Phone 8 mobile apps—Expenses and Time Entry—designed to streamline recording and improve the accuracy and efficiency of time and expense tracking for employees in the field. The apps feature dashboards, timesheets and expense tracking forms, reminders, memos, rounding, notifications, personalization, and sharing.

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Phone Systems Market Primer


Despite a voice communication system’s critical role in an enterprise, many people aren’t aware of the myriad available options and recent developments in the voice communication market. This primer provides insight into this market for potential buyers, decision makers and other stakeholders. It covers key aspects of business phone systems that you should understand before you decide to purchase.

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SMB Phone System Buyer's Guide


The SMB Phone Systems Buyers Guide makes it easy.

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Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

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Business.com Guide to VoIP Phone Systems


Voice over Internet protocol (VoIP) is a technology that allows you to make telephone calls over a broadband Internet connection. Learn about the features of VoIP systems and the benefits of implementing this type of business telephone system. This overview also offers tips on calculating costs and choosing a vendor.

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Beginner's Guide to Buying Hosted VoIP


Maintaining a phone system requires investment in both personnel and costly equipment. If you’re looking for ways to trim costs, you might want to consider a hosted VoIP phone system. In a hosted VoIP setup, a telephony system is provided and managed by an outside service. Download this guide to arm yourself with the information you need to decide which VoIP service provider would best suit your business.

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VoIP Vulnerabilities: What You Need to Consider When Assessing Business Phone Systems


Many administrators make the mistake of being satisfied by providing VoIP components the same security as they do to their regular data networks. But VoIP security needs differ from other data security needs. This paper looks at reasons why and how this influences the construction of VoIP networks. Read about major VoIP security threats and how they can be circumvented, as well as best practices when assessing VoIP systems.

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UMA and 2G/3G Femto Cell Deployment


Mobile and Internet technologies are now the de facto standards for daily communication. Service providers take the opportunity to launch innovative solutions. One such is femto cells: small base stations and access points providing last-mile access and better coverage in densely populated areas. Learn about the differences between unlicensed mobile access (UMA) and second generation/third generation (2G/3G) femto cells.

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