-
Abstract:
By integrating data from disparate systems and delivering data in a management dashboard on a personal digital assistant
(PDA) or cell phone, Persistent enabled service engineers to collect and update data related to tire usage. This solution
seamlessly integrated approximately 1,000 dealers in more than (...)
Excerpt related to
cell phone customer satisfaction:
... a management dashboard on a personal digital assistant (PDA) or cell phone,
Persistent enabled ... Improved customer end acquisition and satisfaction.
...
Published:
2010-03-11
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Abstract:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handheld devices are capable of handling field service and sales, and can make business intelligence available
to users. (...)
Excerpt related to
cell phone customer satisfaction:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handh...
Published:
2007-02-19
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Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
cell phone customer satisfaction:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
-
Excerpt related to
cell phone customer satisfaction:
... to Oracle, by 2011, the global cell phone user base is ...
every morning solely by phone, fax, or ... etc.) translates into improved customer
satisfaction and loyalty. ...
Published:
2010-03-19
-
Excerpt related to
cell phone customer satisfaction:
... do you know that use a cell phone to actually ...
daring and intrusive, pick up the phone and call ... However, customer
satisfaction with TCM was (unexpectedly to IFS ...
Published:
2010-09-09
-
Abstract:
After less than a quarter in retail outlets, Handspring’s Palm-OS based Visor has sprung past Windows-based handhelds in
market share. (...)
Excerpt related to
cell phone customer satisfaction:
... The other potential problem is the expected cell-phone-as-PDA concept,
including the Symbian alliance. It is too early to tell if ...
Published:
2000-07-18
-
Abstract:
How to Rise Above Today's Economic Challenges: Equip Your Sales Force with Mobile CRM. Download Free IT Comparison Guides
Linked to Mobile CRM. In today’s tough economic climate, companies need their sales teams operating at peak performance. But
traditional customer relationship management (CRM) may be (...)
Excerpt related to
cell phone customer satisfaction:
How to Rise Above Today's Economic Challenges: Equip Your Sales Force with Mobile CRM. Download Free IT Comparison Guides
Linked to Mobile CRM. In ...
Published:
2010-03-11
-
Abstract:
How to Rise Above Today's Economic Challenges: Equip Your Sales Force with Mobile CRM. Download Free IT Comparison Guides
Linked to Mobile CRM. In today’s tough economic climate, companies need their sales teams operating at peak performance. But
traditional customer relationship management (CRM) may be (...)
Excerpt related to
cell phone customer satisfaction:
How to Rise Above Today's Economic Challenges: Equip Your Sales Force with Mobile CRM. Download Free IT Comparison Guides
Linked to Mobile CRM. In ...
Published:
2010-03-11
-
Abstract:
Since the warehouse is no longer merely a static storage facility, it now has to use real time data to closely match supply
to demand, eliminate the need to hold excess inventory, and increase the flow of goods throughout the supply chain. (...)
Excerpt related to
cell phone customer satisfaction:
Since the warehouse is no longer merely a static storage facility, it now has to use real time data to closely match supply
to demand, eliminate t...
Published:
2004-08-19
-
Abstract:
From the moment an order is created, Provia Software’s ViaWare and ViaView suites aim at helping managers track orders in
real time and make orders visible throughout the entire delivery process, which is the core of its value proposition. (...)
Excerpt related to
cell phone customer satisfaction:
From the moment an order is created, Provia Software’s ViaWare and ViaView suites aim at helping managers track orders in
real time and make order...
Published:
2003-04-09
-
Abstract:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga
Tribes for buying original crafts; Dallas to Huangshan (...)
Excerpt related to
cell phone customer satisfaction:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd th...
Published:
2005-03-18
-
Abstract:
With its latest moves, SYSPRO seems to have braced itself well for the bigger brethren’s onslaught. The latest brand unification
move may prove that the company is also changing its marketing approach, starting with clearer worldwide prominence and unequivocal
identity. (...)
Excerpt related to
cell phone customer satisfaction:
With its latest moves, SYSPRO seems to have braced itself well for the bigger brethren’s onslaught. The latest brand unification
move may prove th...
Published:
2003-03-14
-
Abstract:
Geocoding: Acquiring Location Intelligence to Make Better Business Decisions. Acquire Guides and IT Reports Linked To Geocoding
Technology. By geocoding your address data, you have the location intelligence that helps you see patterns and create new
opportunities to grow your business. There are three lev (...)
Excerpt related to
cell phone customer satisfaction:
Geocoding: Acquiring Location Intelligence to Make Better Business Decisions. Acquire Guides and IT Reports Linked To Geocoding
Technology. By geoc...
Published:
2010-03-11
-
Abstract:
Become an expert of IP telephony. Read this whitepaper.Free download! Calculating the total cost of ownership (TCO) of an
Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the
TCO doesn’t make it easy to figure out the ROI—because (...)
Excerpt related to
cell phone customer satisfaction:
... features make it easy to have calls routed to employees' cell phones when ...
A related customer satisfaction issue is the ability for IP phone systems
to ...
Published:
2010-03-11
-
Abstract:
Become an expert of IP telephony. Read this whitepaper.Free download! Calculating the total cost of ownership (TCO) of an
Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the
TCO doesn’t make it easy to figure out the ROI—because (...)
Excerpt related to
cell phone customer satisfaction:
... features make it easy to have calls routed to employees' cell phones when ...
A related customer satisfaction issue is the ability for IP phone systems
to ...
Published:
2010-03-11
-
Abstract:
Outsourcing for SMBs without Compromising your Sanity. Acquire IT Reports Related To Outsourcing Strategy for SMBs. Small
and medium businesses (SMBs) often don’t know how to engage and manage outsourcing initiatives. Both outsourcing provider
and seeker should together address several questions when st (...)
Excerpt related to
cell phone customer satisfaction:
Outsourcing for SMBs without Compromising your Sanity. Acquire IT Reports Related To Outsourcing Strategy for SMBs. Small
and medium businesses (SM...
Published:
2010-03-11
-
Abstract:
Your Challenge: Get Decision Makers' Approval for Hacking your PBX. Specific, Measurable, Achievable, Relevant and Time-Bound.
The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange
(PBX) technology, operators have been replaced with Inte (...)
Excerpt related to
cell phone customer satisfaction:
Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System. Source: VoIP-News. Document Type: White
Paper Description: The ...
Published:
2010-03-11
-
Abstract:
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling
Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based
commerce all the way from order capture to fulfillment (...)
Excerpt related to
cell phone customer satisfaction:
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling
Commerce, a traditiona...
Published:
2009-07-24
-
Abstract:
RIM’s primary focus is wireless e-mail, which has evolved into a mission critical application for most users over the past
several years, leading to tremendous success for RIM’s 850 and 950 versions of their wireless Blackberry e-mail device line. (...)
Excerpt related to
cell phone customer satisfaction:
RIM’s primary focus is wireless e-mail, which has evolved into a mission critical application for most users over the past
several years, leading ...
Published:
2000-07-10
-
Abstract:
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the
Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all
but the largest businesses to justify. But today that pict (...)
Excerpt related to
cell phone customer satisfaction:
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the
Small Contact Center. Un...
Published:
2010-03-11