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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 central point


Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company
Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and

central point  experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Point of Sale (POS) Systems

A point-of-sale (POS) system helps retailers automate transactions. POS solutions are used in retail stores where sales associates must enter sales, refunds, layaways, transfers, etc. POS systems typically consist of some form of electronic cash register and may include credit or debit card processing. Such systems are generally used wherever goods or services are exchanged for monetary value, including the hotel and restaurant industry and in retail environments.  

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Documents related to » central point

Scala Shows Far More Than A Bit Of A Backbone Part 2: Market Impact


Scala is a serious challenger in the SME market, especially in emerging markets like Central and Eastern Europe, Middle East and China (possibly the local market leader therein), given that the company reported growth and stable financial performance in 2001 while many of its peers have seen corresponding decline.

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The Egenera Processing Area Network (PAN) Architecture


The past decade saw the emergence of the storage area network as a way to centralize, consolidate, and virtualize deployment and management of storage resources. This architecture was developed to address complex problems that arose as storage moved from a central point (the mainframe-based data center) to a distributed model due to growth in departmental systems and applications.

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Lotus Notes R5 ~ A Breath of Fresh Air


Lotus Notes has just surpassed the 50,000,000-installed base mark, giving Microsoft’s Exchange server a good “run for the money”.

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Check Point Leads Firewall Market


With a workforce of 800+ employees, Check Point continues to see record revenues selling firewall and related information security solutions.

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TEC Launches Center To Help Companies Evaluate and Select Point of Sale Software


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Point of Sale Systems Evaluation Center, to help companies compare the most qualified POS systems based on their own, unique business needs.

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Using CRM to Boost Call Center Performance


Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the right customer relationship management (CRM) tools for interdepartmental coordination, real-time pipeline visibility, a centralized database, and actionable intelligence improves overall performance and accountability. This white paper aims to enable CRM strategy.

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Retail Market Dynamics for Software Vendors Part Two: Progress


ERP vendors are making their way into the retail market by bundling, acquiring point solutions or partnering strategically to embed retail-specific functions within their suites. Like in all other enterprise applications markets, eventually, albeit not any time soon, the retail market too will come to a showdown between the pure retail vendors and the enterprise application vendors (e.g., Oracle, SAP, Lawson, PeopleSoft, SSA Global, Geac, Intentia, etc.), which have been striving to natively embed more retail-specific capability into their products.

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Maximo


IBM Maximo Asset Management solutions give you a single point of control over all types of assets. Control assets such as production, infrastructure, facilities, transportation and communications. These solutions manage assets on a common platform. The platform allows sharing and enforcement of best practices, inventory, resources and personnel. Optimize asset performance and maximize your return on investment. Maximo Asset Management includes six management modules in an enhanced service-oriented architecture. Asset management – Achieve the control you need to more efficiently track and manage asset and location data throughout the asset lifecycle. Work management – Manage both planned and unplanned work activities, from initial request through completion and recording of actuals. Service management – Define service offerings, establish service level agreements (SLAs), more proactively monitor service level delivery and implement escalation procedures. Contract management – Gain complete support for purchase, lease, rental, warranty, labor rate, software, master, blanket and user-defined contracts. Inventory management – Know the details of asset related inventory and its usage including what, when, where, how many and how valuable. Procurement management – Support all the phases of enterprise-wide procurement such as direct purchasing and inventory replenishment.

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Contact Center Buyer's Guide


Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

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POS-Connect: Point of Sale (POS) Systems Competitor Analysis Report


A point-of-sale (POS) system helps retailers automate transactions. POS solutions are used in retail stores where sales associates must enter sales, refunds, layaways, transfers, etc. POS systems typically consist of some form of electronic cash register and may include credit or debit card processing. Such systems are generally used wherever goods or services are exchanged for monetary value, including the hotel and restaurant industry and in retail environments.

central point   Read More