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Abstract:
WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer Conference showed us the
business plan in action. Is it time for other companies to consider this model? (...)
Excerpt related to
centric:
WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer Conference showed
us the business plan in action. ...
Published:
2003-06-05
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Abstract:
Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems
to be thriving under a financially stable adopted parent, and it has found a defendable niche where it can exploit its competitors'
functional "fatal flaws". (...)
Excerpt related to
centric:
Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems
to be thriving under a...
Published:
2005-12-14
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
centric:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there
is a huge difference between simply serv...
Published:
2006-06-23
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Abstract:
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while
enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals
by implementing a customer-centric CRM. In this system, all (...)
Excerpt related to
centric:
Customer-centric CRM. ... However, many implementations fail to do this. Companies, however,
can meet these goals by implementing a customer-centric CRM. ...
Published:
2010-03-11
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Abstract:
The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success
isn’t just a matter of delivering superior products and services, but of incorporating customer insight into enterprise strategy
on an ongoing basis. Learn how you can use yo (...)
Excerpt related to
centric:
The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully
slow. Success isn’t just a matter... ...
Published:
2010-03-11
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Abstract:
Business process management (BPM) is ultimately about people, not technology. While technology enables BPM, it is people
who lead, manage, and participate in business processes. However, BPM vendors have not traditionally focused on human-centric
needs. A human-centric perspective can transform BPM from (...)
Excerpt related to
centric:
What Makes Human-centric BPM Different? Source: Ultimus. ... However, BPM vendors have not
traditionally focused on human-centric needs. A human ...
Published:
2010-03-11
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Abstract:
In a game where the goals don’t change, but the rules do, winners and losers are determined by how well each team sees the
big picture. Thus, suppliers who understand and support retailers’ goals have a better likelihood of success. The greater
the alignment of processes and communication between sup (...)
Excerpt related to
centric:
Retailer-centric Planning: Compliance to Collaboration. ... Download <strong>Retailer-
centric Planning: Compliance to Collaboration</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However,
implementing such solutions requires significant resources and depends on behavioral changes by employees. As a result, KM
efforts often fall short of their goals. Shifting focus (...)
Excerpt related to
centric:
New Approaches to KM in Government: User-centric Enterprise Information Retrieval. Source: X1 Technologies,
Inc. Document Type: White ...
Published:
2010-03-11
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Abstract:
Network-centric operations (NCO) provide the ability to leverage information networks to generate a more dynamic and agile
decision-making space. A fundamental enabler is service-orientated architecture (SOA). The use of industry-standard IT architectures
helps ensure that systems can be provisioned rapi (...)
Excerpt related to
centric:
Network-centric operations (NCO) provide the ability to leverage information networks to generate a more
dynamic and agile decision-making space. ... ...
Published:
2010-03-11
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Abstract:
Business intelligence (BI) is a priority for many organizations, promising enhanced visibility and improved efficiencies.
But for those with existing enterprise resource planning (ERP) systems, implementing or updating a BI program raises especially
interesting challenges. This set of vendor-neutral arti (...)
Excerpt related to
centric:
Best Practices for Implementing BI in ERP-centric Environments. ... Download <strong>Best
Practices for Implementing BI in ERP-centric Environments</strong>. ...
Published:
2010-06-23
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
centric:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there
is a huge difference between simply serv...
Published:
2006-06-23
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Abstract:
Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes
more project- rather than process-oriented, management technologies must in turn become more project-centric. (...)
Excerpt related to
centric:
Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes
more project- rather t...
Published:
2009-04-20
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Excerpt related to
centric:
Discussing Enterprise Software and Selection.
Published:
2012-03-07
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Abstract:
Business process management (BPM) is a term used by many organizations to refer to the procedures that tie diverse operations
together. However, as technology vendors come up with BPM solutions, they often fail to focus on the entire organization,
leaving certain segments of the enterprise fragmented and (...)
Excerpt related to
centric:
Business Process Management: Taking ERP Beyond Departmental and Data-centric Boundaries. Source: Exact. Document
Type: White Paper ...
Published:
2010-03-11
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Abstract:
It would be a mistake to think that Web 2.0 is all about technology—and similarly so for Enterprise 2.0. But it would also
be a mistake to dismiss the technology altogether. The selection and implementation of enterprise social software solutions
and real-time collaboration solutions requires careful t (...)
Excerpt related to
centric:
Taking Collaboration to the Next Level: Moving from Your Document-centric Enterprise 1.0 to the People-centric
World of Enterprise 2.0. ...
Published:
2011-06-01
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Abstract:
Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are
increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity
between employees, suppliers, customers, and stakeh (...)
Excerpt related to
centric:
Collaboration 2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of
'Enterprise 1.0' to the People-Centric World of ...
Published:
2011-05-09
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Excerpt related to
centric:
... I recently had the opportunity to meet with Centric Software and get to know more about
Centric 8 Product Lifecycle Management (PLM) and Sourcing Solutions for ...
Published:
2010-12-21
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Abstract:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Complex System in relation to Account Management, Service Metrics, and Customer Dashboards. A service business
should be managed and measured based on the maturit (...)
Excerpt related to
centric:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Com...
Published:
2010-03-11
-
Excerpt related to
centric:
... and even to embed into partner products. Human- and Document-centric BPM Capabilities.
Certain business processes (eg, the end of ...
Published:
2010-05-20
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Excerpt related to
centric:
... Zooming in on Oracle’s BPM product strategy, the idea here is to offer a complete and integrated BPM
platform that caters for system-centric, human-centric ...
Published:
2008-09-26