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SSA GT Beefs Up BPCS V8 Through Partnerships' Spree
With a flurry of alliance making activities, SSA GT is executing a strategy to save the company from oblivion by extending the value proposition to existing

cerberus helpdesk  GT Beefs Up BPCS V8 Through Partnerships' Spree SSA GT Beefs Up BPCS V8 Through Partnerships' Spree Event Summary SSA Global Technologies (SSA GT) , the reincarnation of the erstwhile high-flying and subsequently bankrupt ERP vendor (see Another One Bites the Dust - SSA Gored to Death ), Systems Software Associates (SSA), has been focusing its internal development and astute partnership striking and/or renewing activities to address collaborative commerce, e-procurement, customer relationship management Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » cerberus helpdesk


CA Unloads interBiz Collection Into SSA GT's Sanctuary Part 1: Recent Announcement
What are the prospects of SSA GT, now that the revived ERP vendor has recently acquired interBiz with its plethora of application products from its long

cerberus helpdesk  high-tech venture capital firm Cerberus and ~20% by Gores Technology, were $126 million for fiscal 2001 ended on July 31, 2001, with an undisclosed profit. It is still only a fraction of once SSA's over $450 million turnover in the mid 1990s, though. Therefore, SSA GT, having gone through its bankruptcy and rebirth initially under the Gores Technology in 2000, remains within Top 20 ERP vendors, steeply down from once being neck to neck with J.D. Edwards. The vendor has undergone considerable turmoil even Read More...
Is SSA GT Betting Infini(um)tely On Acquisitions? Part Three: Complementary Products
At a first glance, one can even notice that the complementary nature of some SSA GT products and Infinium products may indeed provide a ‘kick for a buck

cerberus helpdesk  high-tech venture capital firm Cerberus is still only a fraction of once SSA's over $450 million turnover in the mid 1990s, though. Therefore, SSA GT, having gone through its bankruptcy and rebirth initially under the Gores Technology in 2000, has been charging back within Top 10 ERP vendors' club, although still steeply down from once being neck to neck with J.D. Edwards. To that end, the acquisition should be a sign of SSA GT's continued commitment to regain its former glory and the clout in the Read More...
On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation
Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance

cerberus helpdesk  demand ERP in the Enterprise: A Practical CIO Guide to Implementation NetSuite is the #1 on-demand Accounting / ERP software application. NetSuite is also the first and only on-demand Accounting / ERP solution that supports all your back-office operations. Source: NetSuite Resources Related to On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation : Enterprise Resource Planning (ERP) (Wikipedia) Software as a Service (SaaS) (Wikipedia) On-demand ERP in the Enterprise: A Practical CIO Read More...
Co-sourcing Helps Companies to Reduce Costs and Improve Efficiencies
In the ever-changing economy, organizations looking to cut costs and drive innovation are turning to co-sourcing as a cost-effective and less risky alternative

cerberus helpdesk  sourcing Helps Companies to Reduce Costs and Improve Efficiencies In the ever-changing economy, organisations are looking to cut costs and drive innovation are turning to co-sourcing model as a cost-effective alternative - one that is less risky than outsourcing or offshoring. Source: Allied Worldwide Resources Related to Co-sourcing Helps Companies to Reduce Costs and Improve Efficiencies : Co-sourcing (Wikipedia) Co-sourcing Helps Companies to Reduce Costs and Improve Efficiencies Co Sourcing is Read More...
Who Alleges The PRM Market Consolidation?
Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and

cerberus helpdesk  Alleges The PRM Market Consolidation? PRM vs CRM While many debates will still rage about PRM's (Partner Relationship Management) relation to customer relationship management (CRM) (i.e., whether the first is only a cousin or a child of the latter) and about its stand-alone viability, it is certain that there has been a need and demand for PRM, albeit the area has been a moving target ever since its relatively recent advent. While even during the dot.com euphoria many were dreaming about disintermediati Read More...
5 Best Practices for Managing Security on Mobile Devices
As smartphones and tablet computing devices get their foot in the enterprise door, companies are finding themselves at a much higher risk of data breach and

cerberus helpdesk  mobile device management,mobile device security,mobile computing devices,mobile device protection,wireless security best practices,mobile security,security best practices,helpdesk best practices,mobile management,manage mobile devices,mobile device management software,mobile security android,mobile networks,mobile devices security,mobile device management solution Read More...
FrontRange Solutions
Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all

cerberus helpdesk  call centre, CRM, GoldMine, HEAT, helpdesk, sales force automation, software, support,FrontRange Solutions,Gold mine,GoldMine,Goldmine Business Contact Manager,GoldMine Business Contact Manager Corporate Edition Read More...
Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact
Recent QRS' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired

cerberus helpdesk  Golden Gate Capital and Cerberus Capital Management . With the occurrence of events such as the one above the enterprise applications market might begin to resemble the script of the Runaway Bride movie. These announcements followed the relatively recent multi-way bid for former beleaguered Pivotal Corporation (see CDC Software Wins at the Pivotal's Auction. Now What? ). The merits and challenges of Inovis' merger with QRS, whereby Inovis apparently enters the PIM and GDS markets, will be a topic of a Read More...
A Lexicon for Customer Relationship Management Success
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for

cerberus helpdesk  customer relationship management,CRM,sales force automation,SFA,return on investment,ROI,senior management,strategy,Glen Petersen Read More...
Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

cerberus helpdesk  Engineering Can Thwart the Best Laid Security Plans Introduction    It's been my experience that a lot of IT professionals don't like to talk about social engineering. Perhaps they don't view it as a credible threat, or maybe they have a hard time accepting the idea that all of their hard work and countless hours spent securing the network could be so easily undone by the act of an end user answering an innocent question. What ever the reason, social engineering is a very real threat that needs t Read More...
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

cerberus helpdesk  Center Protocols: Getting Problems Solved! Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge on how to resolve the issue. If the problem is Read More...
Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data

cerberus helpdesk  Mining: The Brains Behind eCRM Data Mining: The Brains Behind eCRM S. McVey - November 6, 2000 Introduction While customer relationship management (CRM) gets a lot of attention, one important component is often overlooked - how a company effectively uses its existing customer data to improve customer loyalty while also identifying new potential buyers of products and services. Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool Read More...
IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race
IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected

cerberus helpdesk  Slow but Steady (and Demand-Driven) May Win the SCM Race Event Summary International Business Systems (IBS) (XSSE IBS B) is a Sweden-based global provider of enterprise resource planning (ERP) and supply chain management (SCM) industry-specific software solutions and other accompanying services for companies embracing IBM -based technologies. Since the early 1990s, IBS has achieved some success in transitioning from mainly being a Scandinavia-based solutions provider to a player in the broader Read More...
Abas Business Solutions (PRC) Ltd.
The core competence of the ABAS Software AG is the development of flexible ERP and eBusiness software for medium-sized companies with up to 1,000 employees

cerberus helpdesk   Read More...

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