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How to Make Virtualized iSCSI SANs Work for You
Enterprises of all sizes are building flexible storage infrastructures by using iSCSI and virtualization technologies that let them allocate and shift storage

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » cerebus helpdesk


Dassault Systèmes Introduces EXALEAD OneCall for Astute Customer Interactions
There is certainly no dearth of software packages for multichannel customer service and helpdesk. Think of Oracle’s vast offering (based on the acquisitions of

cerebus helpdesk   Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

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Network Associates RePositions Itself as a Security E-Village
With a new organizational strategy, Network Associates hopes to retain and recruit savvy security engineers and leverage the hot IT security market for outside

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Abas Business Solutions (PRC) Ltd.
The core competence of the ABAS Software AG is the development of flexible ERP and eBusiness software for medium-sized companies with up to 1,000 employees

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Customer Service, Inbound and Outbound campaing, IT Helpdesk, Accountancy outsourcing
Ovex services support the design, installation, operation, management, and continuous improvement of IT infrastructures and software solutions in areas such

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Tenrox
Since 1995, Tenrox has provided on-demand software solutions for enterprise fragmentation, work projects, and regulatory scrutiny. Tenrox's solutions, with

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Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other

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5 Best Practices for Managing Security on Mobile Devices
As smartphones and tablet computing devices get their foot in the enterprise door, companies are finding themselves at a much higher risk of data breach and

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Smart Enterprise Single Sign-on (ESSO)
The increasing number of passwords actually decrease productivity and present a security risk when people get frustrated and write their passwords on a sticky

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RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

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Are ERP Consolidators (
Even in such a volatile stock market and under investor/regulatory scrutiny, going public as a means of getting some capital investment is still an option

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Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

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Soffront Software
Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer

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A Lexicon for Customer Relationship Management Success
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for

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