A U.S.-based industrial machinery manufacturer was looking for a fully integrated Engineer-to-order (ETO) enterprise resource planning (ERP) solution to replace an aging legacy system, including some in-house applications.
To find the right solution, the company turned to TEC for an extended software evaluation and selection project—building a custom requirement set that included components from ETO ERP, ERP for distribution, customer relationship management (CRM), computerized maintenance management system–enterprise asset management (CMMS-EAM), product lifecycle management (PLM), and project portfolio management (PPM) solutions.
Starting with a list of nine qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the nine solutions and develop a shortlist of the four most promising ones for in-depth evaluation.
TEC also helped the company collect market data—a key component of the final selection process.