Best Software/Sage is a company that delivers products based on savvy understanding of its customers' needs, of the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many SME markets, and it is typically a much more difficult task for anyone to capture the hill than to defend it.
4 Agresso , IBM, Cezanne , and Lawson , while in the pure-CRM mid-market, that would be the likes of Onyx , Pivotal , Kana , E.Piphany , Salesforce.com , UpShot and FrontRange . Not to mention that SAP , Oracle , PeopleSoft and J.D. Edwards will likely be faced in all the above markets as well. Even in the non-profit market, which is currently out of reach of all the above foes, there is still a stiff competition from Blackbaud that boasts a broad and integrated product line beyond mere fund accounting