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Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

challenges in telecom billing white paper  with more complex support challenges and potentially escalating costs. However, businesses and consumers are under financial pressure, and the telecoms industry needs to invest in network infrastructure, technologies and capacity to meet ever-increasing customer demands whilst still delivering on shareholder expectations. Telcos face a number of complex dilemmas, including: Traditional or new services : revenues from voice are falling, and data is typically offered in all-you-can-eat tariffs. Operators mu Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » challenges in telecom billing white paper


7 Things Every Executive Should Know About Telecom Expenses
Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up

challenges in telecom billing white paper  to address the following challenges. Board Members have serious SOX compliance concerns that a Telecom Expense Management solution addresses. Telecom Expense Management addresses many areas of corporate infrastructure found in Section 404 of the Sarbanes-Oxley (SOX) Act. Section 404 requires that CEOs and CFOs of public companies personally attest to the adequacy of their internal controls relating to recognition of revenue and expenses. TEM aligns with SOX efforts by automating telecom reporting and stor Read More...
The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

challenges in telecom billing white paper  also introduce complex new challenges to the OSS. The more software modules and more hardware components to interface with, the more increase in the possible points of failure and more difficulty in management. To further complicate matters, architecture designers of today's OSS must address today's issues while attempting to protect their OSS against possibility of massive upgrades when moving into 3G world and beyond. Issues of backward compatibility and future needs create significant challenges. In or Read More...
Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!
When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy

challenges in telecom billing white paper  to Know How to Survive in a Down Economy? Then Look in Your Warehouse! When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy really that bad? Or, is your Read More...
Social Media in Your Supply Chain Keeps Everyone in the Loop
Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like

challenges in telecom billing white paper  feedback on any technical challenges, and the customer reception to the new product. Moxie helped us deliver both, through one view. As a cloud-based solution, it also allowed for increased employee mobility, both in space and time, and across different systems, he says. Having a tool like Moxie, which an employee can access on their own time and in a place of their choosing, allowed the widest possible participation and still promoted connections between our users. That flexibility and potential went Read More...
Europa Telecom Group
Europa Telecom Group (ETG) is a product and service company with offices located in London, Barcelona, Oslo, and Stockholm. In general, ETG provides resources

challenges in telecom billing white paper  Telecom Group Europa Telecom Group (ETG) is a product and service company with offices located in London, Barcelona, Oslo, and Stockholm. In general, ETG provides resources and products for the following areas IT & CRM, thin-client software management systems, products and solutions, activity control system (ACS) products such as (ACS ERP and ACS-ERM), and wireless telecommunications. The company was founded in 2000 and is headquartered in London, UK. Read More...
Kronos to Introduce Enterprise Social Networking in Its Workforce Management Solution
Kronos was not in a rush to jump onto the social/collaboration wagon when a lot of other big players in the enterprise software market were doing it. In other

challenges in telecom billing white paper  to Introduce Enterprise Social Networking in Its Workforce Management Solution Kronos was not in a rush to jump onto the social/collaboration wagon when a lot of other big players in the enterprise software market were doing it. In other words, Kronos chose not to deliver social for the sake of social. But it had good reason—the industries that it serves, such as health care, manufacturing, and public sector, are not exactly early adopters of hipster technologies. At KronosWorks 2013, taking place Read More...
Mobility in Wholesale and Distribution: A Way to Be Lean
Continuing with some of my observations on the TEC blog regarding the adoption of mobile technologies among different industries, one developing niche in

challenges in telecom billing white paper  infrastructure. One of the challenges of implementing mobility on a wide scale, however, is reinforcing security, a key process for a successful mobile strategy. A good security plan will provide confidence and reliability to all data management processes undertaken by the mobile platform and ensure that data in all its forms—at rest, both in targets and sources, and in motion, being safely transmitted—will be secure and handled safely. Therefore, when implementing a mobile strategy it is important Read More...
BI Analysis in a Nutshell: Lyzasoft
In my previous post, Give BI to the Masses, I wrote about the strategies that have been implemented in some companies to empower more and more users to use

challenges in telecom billing white paper  Analysis in a Nutshell: Lyzasoft In my previous post, Give BI to the Masses , I wrote about the strategies that have been implemented in some companies to empower more and more users to use business intelligence (BI) tools as part of their regular daily tasks. This extends not only to decision makers and to those in charge of knowledge management,  but also to company-wide use. This has the potential to generate very different types of strategies; and thus (as with all innovations) will create the need Read More...
Abak Project Time and Billing Solution


challenges in telecom billing white paper   Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

challenges in telecom billing white paper   Read More...
SAP Business All-in-One
Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining

challenges in telecom billing white paper  Business All-in-One Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software. Read More...
Garbage in, Garbage out: Getting Good Data out of Your BI Systems
Find out in Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems.

challenges in telecom billing white paper  in, Garbage out: Getting Good Data out of Your BI Systems Garbage in, garbage out. Poor quality data leads to bad business decisions. You need high quality data in your business intelligence (BI) system to facilitate effective analysis—to make the right decisions at the right time. But how do you achieve this? Find out in Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems . In this Focus Brief , you'll learn about the steps in the data delivery cycle, the problems can occur at Read More...
Billing Platform
Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as

challenges in telecom billing white paper  Platform Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as telecommunications, VoIP, and satellite. Read More...
How to Profit from Business Intelligence in 2010
Find out in Business Intelligence in 2010.

challenges in telecom billing white paper  to Profit from Business Intelligence in 2010 You know that business intelligence (BI) is key to making your business more agile, efficient, and competitive. But are you familiar with the top trends in BI, and how to use them to your advantage? Find out in Business Intelligence in 2010 . You’ll learn about the latest trends and developments in BI—and how to use this information to build a winning approach to BI for your company. Get up to speed on where BI is headed, and how to profit from it . Read More...

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