-
Abstract:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles,
and is approached with a let's-hope–for-the-best men (...)
Excerpt related to
change management technology:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the voc...
Published:
2008-09-29
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Abstract:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need
to be sure they have a firm grip on what website visitors see. Rational Software and Vignette Corp. have teamed up to provide
a product to do just that. (...)
Excerpt related to
change management technology:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need to
be sure they have a fi...
Published:
2000-12-12
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Abstract:
Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set
of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of
Dell Computer Corporation and Dell’s Platinum Counsel of c (...)
Excerpt related to
change management technology:
... zero-latency data propagation, distributed management, and business process change
facilitation must ... used to select information technology products. ...
Published:
2002-05-31
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Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
change management technology:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
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Abstract:
This PLM research note provides insight on the importance of business objectives when adopting PLM. This article presents
research findings on business objectives to adopt PLM based on software selection projects and surveys conducted by TEC. Drawing
and product documentation management, product collabora (...)
Excerpt related to
change management technology:
... collaboration, and engineering change management are among the most
popular areas on a PLM buyers’ priority list. Every year, Technology Evaluation Centers ...
Published:
2010-02-04
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Abstract:
TEC VP, James F. Dowling is quoted in the National Association of Purchasing Management (NAPM) magazine Purchasing Today
on the meaning of “Value”. The quote was in the context of how the understanding of the meanings of words change over time. (...)
Excerpt related to
change management technology:
TEC VP, James F. Dowling is quoted in the National Association of Purchasing Management (NAPM) magazine Purchasing Today on
the meaning of “Value”...
Published:
2001-03-12
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Abstract:
Information technology organizations are faced with the challenge of managing a host of diverse enterprise applications,
and the need to evaluate application metrics and performance. To address this challenge, it is worth considering application
portfolio management solutions. (...)
Excerpt related to
change management technology:
Information technology organizations are faced with the challenge of managing a host of diverse enterprise applications, and
the need to evaluate ...
Published:
2006-05-15
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Abstract:
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way
that it can also quickly change, destruct, or construct processes. This is far beyond the realm of traditional enterprise
application integration (EAI). (...)
Excerpt related to
change management technology:
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way
that it can also quick...
Published:
2005-12-08
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Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides
automated workforce management and optimization solutions, (...)
Excerpt related to
change management technology:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer ...
Published:
2011-01-05
-
Abstract:
Transforming an enterprise to a lean supply chain requires both enabling technology and discipline. By following some specific
guidelines to extend lean methodology, you can proceed through your supply chain transformation to become effectively lean. (...)
Excerpt related to
change management technology:
Transforming an enterprise to a lean supply chain requires both enabling technology and discipline. By following some specific
guidelines to exten...
Published:
2005-09-14
-
Abstract:
Now that you’ve validated your product or service concept, how do you avoid hemorrhaging money during expansion? (...)
Excerpt related to
change management technology:
... the insistence of investors, to change the management ...
and knowledge of the core management team was ... that senior information technology
management is necessary ...
Published:
2000-04-21
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
change management technology:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
Get free Technology Evaluation Centers product certification report in relation to PTC Windchill 9.0 system. Parametric Technology
Corporation's (PTC's) product lifecycle management (PLM) solution, Windchill 9.0, is now TEC Certified. The certification
seal is a valuable indicator for organizations who r (...)
Excerpt related to
change management technology:
... Certification Report Description: Parametric Technology Corporation's (PTC's)
product lifecycle management (PLM) solution, Windchill 9.0, is now TEC Certified. ...
Published:
2010-03-11
-
Abstract:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and technology consulting firm's space. The win on August 7 releases Andersen Consulting from all its obligations,
turning it into an independent company, with th (...)
Excerpt related to
change management technology:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and...
Published:
2000-08-31
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
change management technology:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
change management technology:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
Accenture has moved from its former identity Andersen Consulting to a new mark and strategy aligned to its competitors in
the market place. Since the arbitrators ruling in August, 2000, Accenture’s transformation has rapidly moved the organization
from being centered around four competencies to a group (...)
Excerpt related to
change management technology:
Accenture has moved from its former identity Andersen Consulting to a new mark and strategy aligned to its competitors in
the market place. Since ...
Published:
2001-01-30
-
Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
change management technology:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
-
Abstract:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off. (...)
Excerpt related to
change management technology:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software pr...
Published:
2006-03-06
-
Abstract:
Get free Technology Evaluation Centers product certification report in relation to PTC Windchill 9.0 system. Parametric Technology
Corporation's (PTC's) product lifecycle management (PLM) solution, Windchill 9.0, is now TEC Certified. The certification
seal is a valuable indicator for organizations who r (...)
Excerpt related to
change management technology:
... Evaluation Centers. Description: Parametric Technology Corporation's (PTC's)
product lifecycle management (PLM) solution, Windchill 9.0, is now TEC Certified. ...
Published:
2010-03-11