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Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

change management toolkit  Asset Management | IT Change Management | IT Infrastructure | IT Infrastructure Library | IT Infrastructure Service Management | IT Management | IT Management | IT Management Service | IT Operations | IT Service Application Management | IT Service Automation | IT Service Call | IT Service Configuration Management | IT Service Continuity Management | IT Service Delivery Management | IT Service Desk Tools | IT Service Help | IT Service Level | IT Service Level Agreement | IT Service Level Agreements | IT Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » change management toolkit


6 Key Challenges Solved With End-to-end Human Resource Management
Human resource (HR) departments have an increasingly strategic role within an organization, particularly in the areas of recruiting, compensation, benefits cost

change management toolkit  initial census file, regular change files keep your carrier updated about your employees' life event changes, new hires, and terminations. Manual communication with carriers can result in error rates of up to 40%, but a carrier connectivity solution can reduce these errors to less than 5%. Abra Benefits Messenger automates the data submission process, increasing accuracy that results in lower benefits costs. Talent Management Key to any company's success is the ability to attract, retain and develop Read More...
Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

change management toolkit  Best Practice | IT Change Management | IT Infrastructure | IT Infrastructure Library | IT Infrastructure Library | IT Infrastructure Library Itil | IT Infrastructure Library Itil Service Delivery | IT Infrastructure Library Certification | IT Infrastructure Library Itil | IT Infrastructure Library Service Delivery | IT Infrastructure Library Service Support Module | IT Infrastructure Library Service Support Modules | IT Infrastructure Management | IT Infrastructure Outsourcing | IT Infrastructure Read More...
Product Review: Ramco HCM
Many HR issues, including talent management, are common points of interest for HR (and related software) vendors. As such, many are designing their products to

change management toolkit  that are built for change and innovation, Ramco HCM addresses the entire employee life cycle . So, rather than redeploying an enterprise system as an organization reacts to regulatory changes, corporate initiatives, and market conditions, Ramco’s underlying platform can help businesses leverage their existing business process models to quickly compose new business models. And it quickly delivers these new capabilities with virtually no disruption to the IT infrastructure. VirtualWorks: Key to Delivery Read More...
Quantifying the Value of Software Asset Management
If you’re not up to speed on the key benefits of software asset management (SAM) solutions, this overview can help. Additionally, you’ll learn about the areas

change management toolkit  project. Because technology environments change so rapidly, SAM must be viewed as an ongoing process in order to ensure continuous compliance, performance, and value. SAM empowers businesses to improve all facets of software acquisition, use, and administration. As a result, the value and impact of software solutions is dramatically improved throughout all phases of their lifecycle. Today’s most popular SAM applications include fully integrated auditing and tracking tools, a centralized information Read More...
DP&C SmartFleet for Supply Chain Management of Transportation Management Systems Certification Report
DP&C SmartFleet is TEC Certified for online evaluation of transportation management system (TMS) solutions in the Supply Chain Management (SCM) Evaluation

change management toolkit  C SmartFleet for Supply Chain Management of Transportation Management Systems Certification Report DP&C SmartFleet is TEC Certified for online evaluation of transportation management system (TMS) solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

change management toolkit  this ROI requires strong change management programs to be put in place in order to get buy-in from the field, as well as executive support. One of the strongest themes was the depth and breadth of our mobility suite. Terry Stepien, president of Sybase iAnywhere , attended and spoke at the conference. Here are some of his comments on our recently announced partnership: By implementing ClickSoftware’s mobile applications on components of the Sybase mobility platform, the service industry benefits from an Read More...
Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

change management toolkit  of dynamic and turbulent change as working capital tightens, customer demand declines, operational costs rise, and competition becomes more intense. The current downturn has created havoc for wholesale distributors with thin margins. They are especially challenged by the tightening of their available working capital. Such capital quite often is tied up in existing inventory and unavailable for key activities necessary to properly run the business. This cash crunch, exacerbated by the reluctance of banks Read More...
HRN Management Group
Since it began in 1989, HRN Performance Solutions, a division of CU Solutions Group, has grown into a well-respected human resource and talent management

change management toolkit  Management Group Since it began in 1989, HRN Performance Solutions, a division of CU Solutions Group, has grown into a well-respected human resource and talent management solutions and consulting company with a focus on employee performance, compensation administration and HR compliance. Read More...
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

change management toolkit  Study: SAP and Sales Management To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More...
The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

change management toolkit  Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and Read More...
Cincom Enterprise Management
Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex

change management toolkit  Enterprise Management Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex products. It encompasses activities included in business planning, business acquisition, order management, engineering, procurement, manufacturing and re-manufacturing operations, cost management, finance, and aftermarket support. CONTROL also supports global enterprises by offering distributed multi-site implementation optio Read More...
Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

change management toolkit  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

change management toolkit  HR Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More...
Systems Monitoring and Management: Vendor Evaluation Checklist
This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for

change management toolkit  Monitoring and Management: Vendor Evaluation Checklist This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit. Read More...

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