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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 change management toolkit


Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

change management toolkit  Asset Management | IT Change Management | IT Infrastructure | IT Infrastructure Library | IT Infrastructure Service Management | IT Management | IT Management | IT Management Service | IT Operations | IT Service Application Management | IT Service Automation | IT Service Call | IT Service Configuration Management | IT Service Continuity Management | IT Service Delivery Management | IT Service Desk Tools | IT Service Help | IT Service Level | IT Service Level Agreement | IT Service Level Agreements | IT

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM) Comprehensive RFI/RFP Template

ore PLM for both discrete and process industries (Engineering Change Management, Data Vaulting, BOM Management, Recipe Management, Product Cost Estimation, etc.), Product Development and Portfolio Management, Manufacturing Process Management (MPM), Ideation & Requirements Management, Service Data Management, Regulatory and Compliance, and Application Technology 

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Quantifying the Value of Software Asset Management


If you’re not up to speed on the key benefits of software asset management (SAM) solutions, this overview can help. Additionally, you’ll learn about the areas where an SAM solution can deliver the most tangible, quantifiable cost savings to your company. You’ll also learn how to calculate the potential return on investment (ROI) on an SAM solution in order to present senior management with a compelling business case.

change management toolkit  project. Because technology environments change so rapidly, SAM must be viewed as an ongoing process in order to ensure continuous compliance, performance, and value. SAM empowers businesses to improve all facets of software acquisition, use, and administration. As a result, the value and impact of software solutions is dramatically improved throughout all phases of their lifecycle. Today’s most popular SAM applications include fully integrated auditing and tracking tools, a centralized information Read More

6 Key Challenges Solved With End-to-end Human Resource Management


Human resource (HR) departments have an increasingly strategic role within an organization, particularly in the areas of recruiting, compensation, benefits cost containment, and employee development. But often the HR staff finds itself burdened with too many administrative tasks and never-ending paperwork. Learn about solutions that can help your HR department reduce routine administration and cut through complexity.

change management toolkit  initial census file, regular change files keep your carrier updated about your employees' life event changes, new hires, and terminations. Manual communication with carriers can result in error rates of up to 40%, but a carrier connectivity solution can reduce these errors to less than 5%. Abra Benefits Messenger automates the data submission process, increasing accuracy that results in lower benefits costs. Talent Management Key to any company's success is the ability to attract, retain and develop Read More

Why and How Outsourcing Management and Governance is Critical to Outsourcing Success


Organizations undertaking information technology and business process outsourcing typically are very focused on "doing the deal." This involves assessing service providers, determining geographies from which to source services, developing contracts, defining service levels, and a myriad of other tasks. Yet arguably the hardest part of outsourcing occurs only after the deal is done—performing ongoing outsourcing management and governance.

change management toolkit  effective and expediently resolved. Change Management - Facilitates anticipated business change with the service provider, including new services and transformational programs. Commercial Management - Ensures the agreement is managed and the financial benefits are both tracked and realized. Compliance - Ensures all applicable compliance requirements are met, internally and externally driven. Communication Management - Focuses on management of key stakeholders involved or impacted by the relationship, Read More

Product Review: Ramco HCM


Many HR issues, including talent management, are common points of interest for HR (and related software) vendors. As such, many are designing their products to address these issues. Ramco HCM goes one step further by adding analytics to the mix.

change management toolkit  that are built for change and innovation, Ramco HCM addresses the entire employee life cycle . So, rather than redeploying an enterprise system as an organization reacts to regulatory changes, corporate initiatives, and market conditions, Ramco’s underlying platform can help businesses leverage their existing business process models to quickly compose new business models. And it quickly delivers these new capabilities with virtually no disruption to the IT infrastructure. VirtualWorks: Key to Delivery Read More

The Channel Management Shuffle


Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is critical to successful channel management?

change management toolkit  Channel Management Shuffle Introduction We've all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it's trying to book a flight, find out the status of a flight, or check the status of an order Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

change management toolkit  this ROI requires strong change management programs to be put in place in order to get buy-in from the field, as well as executive support. One of the strongest themes was the depth and breadth of our mobility suite. Terry Stepien, president of Sybase iAnywhere , attended and spoke at the conference. Here are some of his comments on our recently announced partnership: By implementing ClickSoftware’s mobile applications on components of the Sybase mobility platform, the service industry benefits from an Read More

PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report


PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

change management toolkit  Windchill 10 for Product Lifecycle Management (PLM) Certification Report PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

New Realities of Retail Workforce Management: Myths versus Facts


With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage.

change management toolkit  Realities of Retail Workforce Management: Myths versus Facts With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage. Read More

Blackboard Learn 9.1 for Learning Management Certification Report


Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

change management toolkit  Learn 9.1 for Learning Management Certification Report Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Oracle Enterprise Asset Management


Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and skilled personnel as well as match these resources to asset maintenance demands.

change management toolkit  Enterprise Asset Management Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and skilled personnel as well as match these resources to asset maintenance demands. Read More

Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs


To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse solution. Using the Pareto Principle, where a minority of inputs yields the majority results; examining your processes; evaluating your personnel; monitoring the progress of implementation; and testing are the best ways to ensure both a successful launch and long term return on investment.

change management toolkit  through the idea of change before you try to implement radical change. Put dollar values on what each process is currently costing the organization. If a picker can pick 50 orders an hour, and the hourly rate is $15.00, then each order costs $0.30 cents to pick. That does not include the cost to have it packed or the cost of the packaging material, nor does it include the customer service personnel who process the order over the phone. Perform this process with every function in your building, and Read More

Value Cycle Management: A Non-Linear Approach to Supply Chain Management


Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more profitable.

change management toolkit  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More

Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

change management toolkit  HR Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More

Systems Monitoring and Management: Vendor Evaluation Checklist


This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit.

change management toolkit  Monitoring and Management: Vendor Evaluation Checklist This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit. Read More